My contact was Neil Armstrong who i believe is one the managers there. He was very very patient, open and honest and contactable and helpful as n when i needed to chat with him. Also, once the car was... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
About GB Vehicle Leasing
Written by the company
|
|
|
|
|
|
Contact info
Europa House, Barcroft Street, BL9 5BT, Bury, United Kingdom
- 0161 762 5680
- sales@gbvehicleleasing.com
- www.gbvehicleleasing.co.uk
Replied to 100% of negative reviews
Typically replies within 24 hours
Very easy to deal with paperwork was…
Very easy to deal with paperwork was electronically submitted to make the whole process smooth and without stress
Tyler was very helpful from GB Leasing
Tyler was very helpful from GB Leasing. Helped discuss the car leasing option with us and it never felt like we were being hard sold etc. talked us through each stage of the process as well.
Excellent Service from GB Vehicle Leasing!
I had an outstanding experience working with Tyler from GB Vehicle Leasing. From the very first chat, he was friendly, knowledgeable, and extremely professional. Tyler took the time to understand exactly what I needed, explained all the options clearly, and made the entire leasing process smooth and stress-free.
Communication was excellent — every question was answered quickly and honestly. He kept me updated at every stage and made sure everything was handled efficiently. It’s rare to find such genuine and reliable customer service these days.
I’d highly recommend Tyler and GB Vehicle Leasing to anyone looking for a hassle-free and professional vehicle leasing experience. Thanks again, Tyler — truly 5-star service!
New to car leasing
Tyler Grundy was very efficient.Answered all of my questions and was a pleasure to deal with
Fantastic service
Fantastic service, couldn't fault Neil, he was professional, knowledgeable and fast at replying to emails.
I have had lease cars for the last 5yrs and I would definitely recommend
Neil Armstrong and My new Hyundai Tucson
My contact was Neil Armstrong who i believe is one the managers there. He was very very patient, open and honest and contactable and helpful as n when i needed to chat with him. Also, once the car was ordered i was dealing with the admin team who where equally very patient n understanding.
Excellent first class service and…
Excellent first class service and communication from Eliza & Chris from start to finish.
Thankyou

Reply from GB Vehicle Leasing

Reply from GB Vehicle Leasing
faultless service!
We received a faultless service from GB! From the start to the conclusion of of our first leasing experience, they were, clear, helpful and informative! Particular thanks to Neil and colleagues…. We would have no hesitation in recommending GB Leasing to family and friends!

Reply from GB Vehicle Leasing
I rarely leave reviews
I rarely leave reviews, but the service I received was exceptional. From start to finish, the entire experience was seamless. Eliza and Chris were both outstanding, responsive, helpful, and incredibly efficient. I don’t think I’ve ever had emails answered as quickly as they did! On top of that, the deal I got on the Volvo XC60 was by far the best I could find. I wouldn’t hesitate to recommend them !!

Reply from GB Vehicle Leasing
Smooth process from start to finish
Couldn't have asked for a smoother process. Chris and Caitie were excellent and made the process as pain free as possible. It was a quick turnaround time, getting a new vehicle in less than a month. I couldn't be happier.Chris was super helpful with choosing the car/checking delivery/advice generally and Caitie was excellent at ensuring all the paperwork was in order and keeping me up to date.

Reply from GB Vehicle Leasing
Top performance.
From start to finish the ordering and delivery of my new vehicle went very smoothly. Great customer service and good communication.

Reply from GB Vehicle Leasing
I would highly recommend GB vehicle…
I would highly recommend GB vehicle leasing. Great pricing and provide an excellent service.

Reply from GB Vehicle Leasing
I would highly recommend GB Vehicle…
I would highly recommend GB Vehicle Leasing! Their quote for my new car was cheaper then other providers but that was not the only reason I went with them. Tyler has been exceptionally helpful and responsive! The process to secure my vehicle has been very easy. I would not hesitate to use them again.
AMAZING from start to finish
Neil Armstrong was brilliant, I really didn't know what car I wanted, what I needed to have included. He spent the time talking through ALL options, sending me several different quotes and really gave me the time I needed to find the car that was right for me.
Once the car was picked and ordered Eliza Hilton then took over, she checked in every few days with updates, answered any questions I had and again was just brilliant.
Both are a real credit to the company - thank you.
Quality service from beginning to end
Unbelievable speedy service. Secured a lease from initial contact to full approval in less than 4 hours. All the team I dealt with, particularly Naomi, were professional, knowledgable and courteous. Highly recommended!
Great service
Great service. Neil Strong and Caitie Edge who both looked after me well. Neil managed to resolve issues and was able to get me good deal one my original deal fell through. Caite then kept me informed and sorted everything out for me including a timely delivery of the car.
Great service from the start
Great service from the start, to receiving the car! Couldn't fault my experience. Thanks guys
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







