FDM Travel Reviews 2,103

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Tour Agency
  2. Cultural Tours Provider
  3. Tour Operator
  4. Travel Agency
  5. Travel Aggregator

Written by the company

Vi er genvejen til dit næste kør-selv-eventyr. Dedikeret til at designe og realisere rejsedrømme. 6x vinder af Danmarks Bedste Ferierejsebureau.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


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Rated 5 out of 5 stars

Great experience

Morten Kirkegård is really very helpful and flexible. I was a bit late to book our trip to Maderia, Morten gave me some offers immediately and he even worked after his office hours to send us the travel documents. Many thanks!

February 8, 2025
Unprompted review
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Reply from FDM Travel

Hi Xia

Thank you very much for your review!

Kind regards Camilla, FDM Travel

Rated 5 out of 5 stars

Hotel and flight arrangement

Excellent trip to Milano, great hotel pick, great service from Morten Kirkegaard

November 21, 2024
Unprompted review
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Reply from FDM Travel

Hello Vibeke,

Thank you for the great review. I will let Morten know.

Kind regards Joan, FDM Travel

Rated 5 out of 5 stars

Once in a Lifetime tur til USA

FDM Travel gjorde vores drøm om en Once in a Lifetime motorcykel tur til USA mulig. De var meget professionelle og fleksible før og under hele turen. Kan varmt anbefale dem som rejsearrangør.

August 12, 2023
Unprompted review
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Reply from FDM Travel

Hej Klaus

Mange tak for din anmeldelse, den sætter vi stor pris på! Og dejligt at høre at i havde jeres drømme tur til USA på MC.

Vh Camilla & Lars, FDM travel

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Rated 5 out of 5 stars

Super godt arrangeret tur med FDM travel

Super god tur til de smukkeste nationalparker i det østlig USA. Starten i Monterey med sejltur på bugten, - med blåhvaler og pukkelhvaler var et mega hit hos hele familien.Tak til Christoffer Dyrendom for godt arrangement.

August 9, 2018
Unprompted review
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Reply from FDM Travel

Kære Lise,

Jeg er rigtig glad for, at I har haft en fantastisk rejse til USA's østkyst.

Jeg sender den fine anmeldelse videre til Christoffer.

Tak fordi I valgte at rejse med FDM travel og fordi du har taget dig tid til at dele din oplevelse her på Trustpilot.

Vi ser frem til at byde jer velkommen en anden gang.

Mvh

Kristine
Social Media Specialist

Rated 5 out of 5 stars

FDM are professionals

First.. maybe twice in my life have I posted a review. I felt compelled to do so now. When my impulsive daughter wanted to extend her stay in the U.S., the day before her scheduled return flight, she asked me help (it would have cost her a fortune to do so roaming on her mobile phone from California). It was a Friday afternoon and I knew the travel agents at FDM would be looking forward to the weekend, but I called; Pia Toft Laustsen answered. I quickly explained (i min beste dansk) what my daughter wanted to do.
Pia knew exactly what to do. It helped that she had purchased 'a changeable ticket' when she booked the flight, which makes it easier, but there are always fees. (Just know that up front; there's no reason to waste time whining about it)
My daughter, of course, had to initiate the request (I could be anybody), and Pia arranged an easy way to do this via email. While my daughter handled that, Pia was looking for the cheapest option for the new flight.. without a 32 hour layover. When Pia received the change confirmation from my daughter, she had three great options for her. After a bunch of "hmmm... welll.. maybe.." back and forth with my daughter over Facebook, I told Pia (who had stayed on the line with me) my daughter's choice. Within seconds she had a contract ready and sent the invoice (betalings faktura) to my daughter (CC: to me - just to speed things up). As soon as I paid the invoice (which again took seconds because of the payment link), Pia executed the transaction, emailed my daughter her new itinerary. I think the whole thing took 20-25 minutes, from "Far... kan du ikke bare..." to "DONE!".
There are a lot of discount travel bureaus out there. If you want the security of experts, choose FDM !!

March 31, 2017
Unprompted review
FDM Travel logo

Reply from FDM Travel

Dear Ron Siemer,

We are happy that we could help and we look forward to welcome you another time. Thank you for choosing FDM travel and sharing your experience here on Trustpilot.

Regards
Kristine
Social Media Specialist

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