Farmaferoles Reviews 10,289

Thieves :((
Pedido #631247, €51
Never received the order :(((

Order paid for and acknowledged but never received. They stopped responding to my emails and I had to claim a refund from my credit card. Do not buy anything from this company!

Thank you for fast delivery. Ordered and received in the same week. All packed accordingly. Maybe there are many negative reviews because the platform has a poor UX experience, also login flow is working bad (registered as new user, received mails about order, but can't log in into my account, error says `no user with this mail is registred`). My advice is to invest more in developer team :) thank you again and best of luck

I made a order and never come. Is imposible to have contact with them!!

The product is exactly what I ordered and arrived earlier than expected.The price was very reasonable too. Very recommendable. El producto es justo lo que pedí y llegó más pronto de lo esperado. El precio era muy razonable. Muy recomendable.

Quick delivery (22 the order placed, 25 in the morning - delivered), good prices

I wish I had read the reviews before ordering from this pharmacy. I placed an order on April 6th and received a message the next day saying the items were ready and would be delivered in a few days. It has now been more than two weeks – no delivery, no response to emails, and no way to contact them. I ended up ordering the same products from another pharmacy and now I just want my money back. This kind of customer service is completely unacceptable. I do not recommend this pharmacy.

No goods, no refund, no answers to mails - no respect for customer.

I do not understand WHY SPANISH POLICE doesn't put them into jail ! Farmaferoles grabs our money and doesn't deliver the goods.
I wrote to the police in Spain but....nothing happened.

They don't reply to emails, don't answer phone calls, there's no way to contact FarmaFeroles to inquire about the order you've paid and never arrives or arrives over a month later (from Burgos to Barcelona, about 6-hr drive) when you're about to go report the fraud.

TRADUCCIÓN: No responden emails, no contestan las llamadas, no hay forma de contactar con Farmaferoles para preguntar por el pedido que has pagado y nunca llega, o llega con más de un mes de retraso (de Burgos a Barcelona, a unas 6 horas en coche) cuando estás a punto de ir a denunciar el fraude.

Farmaferoles is a fraudulent company. I placed an order on 11-29-2024 which hasn't arrived (1-28-2025). I asked for a refund, but they haven't done it.

Bought an Oral-B toothbrush at 8 December. It was delivered to me at 26 of December with a small bonus.

Malas críticas aquí, pero aparte de llegar tarde. Justo lo que pedí. Muchas gracias por mi paquete, es justo lo que pedí y un gran precio. Te pondré algo en Trustpilot.

Bad reviews on here but apart from arriving late. Just what I ordered. Thank you very much for my package, it's just what I ordered and a great price. I'll put something on Trustpilot.

Paid in full, nothing received, no response to my emails, can't get through on the phone. As others have said, it is a scam!

100% SCAM!!!!
Placed an order with them 2 months ago they said there was no available stock of what I ordered.
They would send me my money back.... still pending receiving my money or package after various emails daily over the last couple of months.

DO NOT PURCHASE WITH THEM!!

I am not sure how to explain my experience, but shortly, I think it is a fraud. Why do I suspect so? It is because they asked my card details by mail. Normal companies do not ask those details by phone or email, but the web site provides a secure way to buy your products. I do not recommend you to trust this online store.

Never got my order and that was due to their supposed 'logistic problems' but I was promised I would get my money back. Months passed, no refund and nobody answers - not the emails not the phone.

No customer service. I made a mistake when placing the order and it has not been possible to get in touch with them. Either email,phone calls or messages have never been answered. There's no option to cancel or modify the order in the website. I received the parcel and I am still waiting for them to answer my emails or calls. I have been a customer for years, but I doubt that I will ever buy again. Very disappointing. And very poor customer service.

Order placed over a month ago, goods not received and company not responding to email requests for an update or to cancel the order.