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Company details

  1. Music Store
  2. Musical Instrument Store

Written by the company

Vi på emusic erbjuder musikinstrument, utrustning och tillbehör till låga priser på nätet. emusic har funnits sedan 2001 och har en lång och bred erfarenhet inom allt som rör vårt sortiment och vi som jobbar på emusic är själva musiker delar gärna med oss av vår expertis!


Contact info

2.9

Average

TrustScore 3 out of 5

62 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Scam store

Their email does not work and so you will not get a reciept of order confirmation. They will find/make up problems with your returned products and they will not refund the full amount they owe you. Stay away from this scam site! They seem only to be in the business of robbing you. Please Rasmus, don't post your fake sorrys and whatnots. Screw you.

August 1, 2024
Unprompted review
emusic logo

Reply from emusic

Hej Marcus vi beklagar verkligen att din köpupplevelse inte blev som du hade tänkt. Vid problem med tex uteblivna orderbekräftelser så ring in till oss så löser vi det till dig direkt.

Gällande returer så förhåller vi oss till vår returpolicy som du kan läsa om här innan köp: https://www.emusic.se/info/kopvillkor/

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Rated 1 out of 5 stars

This company is extremely negligent! on…

This company is extremely negligent on a multitude of levels! A friend of mine reached out to these clowns and they never even responded to his email! Sweden has the worst customer service ever because cold people will never ever understand the importance of empathy and kindness!

February 14, 2024
Unprompted review
emusic logo

Reply from emusic

Thank you for your review, we always strive for improvement and are grateful that you want to share this with us. Please let us know if there´s anything we can do to help or clarify by reaching out to me directly: rasmus@emusic.se

Rated 1 out of 5 stars

Disappointment with communication

Unfortunately, I must express my disappointment with my recent online shopping experience. About 10 days ago, I ordered an El piano. However, despite my patience, I have not received any updates on the status of my order. Despite my repeated attempts to contact company via email and phone calls, I have not received any response. This lack of communication has left me feeling frustrated !!!

March 1, 2024
Unprompted review
Rated 2 out of 5 stars

Terrible

Terrible. They didn't ship my order for a month. I was in contact with support and they gave promises of delivering my order but it never happened. At least I got my money back.

October 27, 2023
Unprompted review
Rated 1 out of 5 stars

Worst internet based music shop in my experience

Old site, false shipping times and upon talking to support they assure me the package will be sent out shortly. 11 Days later package still unshipped. They are apparently waiting for a shipment to their warehouse of one of the products i ordered.
Don't sell stuff you don't have in stock without notifying the customer first

April 28, 2023
Unprompted review
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Rated 5 out of 5 stars

Simply the best for music & studio equipment

Simply the best. Been a customer with emusic for two years now and always gotten best-in-class customer support, great promotions and fast delivery. Can't recommend enough.

I've bought studio equipment, instruments, live performance gear, and everything has been top notch.

December 1, 2020
Unprompted review
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