EasyShed Reviews 427

Started the assembly on a Saturday morning and found that some of the panel did not fit well. Contacted easy shed on the chat line and was assisted by Mich within minutes. Proposed a couple of solut... See more

I would like to say a big thank you to Ryan. I sent an enquiry on Sunday and didn’t expect a response outside of normal working hours. Ryan not only responded promptly, he answered all my questions... See more

I'm old school & prefer phone contact, however tried the chat link & dealt with Ryan, who patiently handled my questions through to purchase, thank you again Ryan.

So far it has been great. We dealt with Ryan online and via email and he has been excellent and very responsive. I may have been a bit needy but Ryan couldn’t have been more helpful. Looking forwar... See more

I got in touch with Easyshed and was promptly attended to by Kimmy. The service was excellent and informative. I was given a quote on the same day by Kimmy. I was able to order the shed the same day i... See more

I would like to thank Ryan for the assistance he gave me with the purchase of my shed. I will be recommending easyshed to anyone interested in purchasing a shed.

Ryan gave excellent customer service. The website is easy to navigate and check out. Looking forward to my new shed. Thank you !

Definitely very happy with the customer service Easyshed provided. Neri in the delivery department is so helpful. She was very efficient and helped me with a request promptly and precisely. Thank y... See more

Bought the 3.5m and 3m version sheds to go in a narrow spot down side of house. Unfortunately the instructions got wet and were unusable. Got onto the website chat on a long weekend Sunday not expecti... See more

Customer service at 10pm with Mich was much appreciated and truly helpful. We haven't received our order yet but I can confirm that customer service with this company is 10/10

I had lost the optional extras booklet and requested a pdf version through the chat bot. Kimmy replied quickly with just what I needed Thanks

Customer care - I received the information requested quickly. Mitzi was very helpful. Installation - Need an experienced installer. Not a DIY job. No pre drilled holes. Height of the shed shown(2.0... See more

excellent service and online chat really really great and RYAN is an excellent person to help out to find a matching shed colour to my fence thank you very much RYAN FOR your great service

I have just ordered a shed through Ryan, who gave me (the most amazing actually), excellent customer service! Truly, I was hunting around trying to make sure I knew what I was doing but once I c... See more

Ryan was very responsive online and to emails. Giving me answers to every question I threw at him.

Kimmy's level of service was above and beyond what I expected and ensured that my transaction went through as I needed it to and in a very timely manner. You made my day Kimmy... thank you

Mich, my online chat consultant was great to deal with. She was prompt in replying and provided me with solutions to get my order sorted. It's nice to know that EasyShed is not just pushing product... See more

Mich was very helpful & quick with responding to my query. I like that EasyShed offer 2 heights for the sheds & are Australian made. Unfortunately, the adjustments I need to make (to fit next to a... See more

I ordered a 3 x 3 garden shed from Easyshed and a day later had second thoughts about whether the shed was really required right now. I contact Ryan by text chat on the site and was given every assis... See more

The sale’s assistant (Jane if I’m not wrong - apologize if I’m wrong) was incredibly nice and well knowledgeable! Answered all my questions quickly and help me through the checkout. I will strongly... See more

I had already purchased my easyshed and just needed some information on the dimensions of the concrete pad to suit. Spoke online with their customer service team member Ryan. He answered my question w... See more

Helpful and Responsive, Mich gave me the info i needed promptly and answered all my questions. I would suggest you put the technical details on the website for concrete slab requirements though.

I was first helped by Kevin and he was fantastic, I was then assisted by Ryan several times. Very prompt and polite, extremely helpful and always there to answer my million question. Both great helper... See more

Being able to communicate with a sales rep direct is so unusual these days. Thank you Ryan for your prompt replies to my queries. Choosing a shed size, style and colour can be daunting. You made the... See more

Kimmy she was absolutely amazing and very helpful also she responded all my emails always super fast,and even late night and weekend,all here answers where always helpful for what I need It very rar... See more

I was amazed to receive a response to my inquiry from Mich at 8pm at night. Mich was awesome with very prompt responses, answering my questions fully so I could proceed with the order. I highly recomm... See more

Hi i have been wanting to get the garage shed but it has been a slow process my end due to chasing up permission from other units in my complex through their rental companies(as other units are te... See more

The shed we selected is the perfect match for our backyard, size, colour, sliding door, skylight, louver window all combined to give a great result. I took my time reading the instructions thorough... See more

Customer support is 10/10. Mich was very helpful in answering my questions. The shed itself is about 8.5/10. The supplied self tapping screws are very average, and experienced difficulties in fi... See more

I jumped on the site having lost my instructions. Spoke to the chatbot which then connected my to Ryan. He was able to help immediately. The initial delivery of the shed was similarly great. Well done... See more

The ai chat on the website, followed by my contact with the human agent Mich was seamless and very easy. Would highly recommend dealing with easy shed based on my current experience.

Mich was extremely helpful. Found my original order from 2021. Answered all my questions and ensured I was happy with the outcome. Mich is an asset to your company and it would be great if all rep... See more

Great shed, easy to assemble with clear instructions for a DIY project. Had an issue with one of the parts and spoke to Neri from customer service who resolved the isssue promptly. Thanks Neri for... See more

EasyShed’s customer service is fantastic. Raised a few questions on their online chat, and they were responded to by a person. Nowadays this feels like a rarity! Really glad we got a shed through them... See more

Ryan was very helpful with assisting me with my order and gave me a very generous discount. I will write another review once I have received and set up the Garden Locker Shed. Again, thank you for yo... See more

Had some queries which were immediately answered on the Chat feature, including variations to the standard shed, additional pricing etc. Happy with the conversation with Mich, all my queries answered... See more

Ryan at the customer service center was super helpful and prompt with his replies. I would definately recommend using EasyShed and asking questions if you have any

I rarely leave reviews, but the customer service I received from Mich at Easy Sheds was absolutely outstanding! Her online communication was fantastic – she patiently helped me with all my queries,... See more

Commenting specifically on the customer service from "Ryan". We have not yet received the shed and fittings so I can not rate the product yet. I made an error with my purchase that needed to be... See more

The team at EasyShed have been extremely accomodating, I have been dealing with Ryan the whole way through and he has been a great help. I have had some unusual requests, questions, and they a... See more

Ryan was exceptionally helpful - patient with my very basic questions, generous with his time and knowledgeable on how he could help me. It was a relief to get through to an actual human being straigh... See more

Just ordered my Easyshed aviary and my purchase was made Very Easy with direct chat by Ryan. Ryan helped me with the details of my order and it didn't take more than 15 mins to fix my concerns to fina... See more

I much appreciated Ryan' help in adding an extra shed to my order and getting me the best deal. Very prompt service and very helpful.

Great service from Kyan at EasyShed — super helpful, friendly, and made everything easy. Thank you, Kyan, for your excellent service — I truly appreciate your help!

Just ordered a new garage shed from Easyshed. Ryan helped me adjust my order to suit my needs! Looking forward to receiving it and getting it set up.

I haven’t received my item as yet as I only ordered a few days ago but I needed to give a review for the amazing customer service. I ordered a dog kennel on Wednesday, and then noticed on Friday that... See more

I placed my shed order early this morning and was impressed by how smooth the process was. Later I saw the EOFY flash sale offering free accessories, and Ryan responded instantly to my enquiry — addin... See more

I recently purchased a garden shed online and realised I had made a mistake with my order. I reached out via live chat and spoke with Ryan, who was incredibly helpful and resolved the issue quickly. I... See more

The live chat is monitored by a robot at the first place. Later Ryan jumped in to help and answer all my questions and help me through the checkout. Even after I submitted my order, he was still helpi... See more