Doozycards Reviews 1,287

TrustScore 2 out of 5

2.1

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 1 out of 5 stars

Free trial? Cancelled immediately after sending a single free card and still being charged a monthly fee 0f £14.99 that I never wanted and was informed had been successfully cancelled. Bank are now i... See more

Rated 3 out of 5 stars
Verified

I got Doozycards because there are a lot of family birthdays coming up in August - November, and I think these are terrific cards. My first one (to Aunt Jane) fell flat. In fact, she implied it was a... See more

Company replied

Rated 1 out of 5 stars
Verified

I sent one Doozy card in early September - on other e-card sites this would have cost me around $5. I have now been charged AUD32 with no explanation as to what this covers, or how to avoid any furthe... See more

Company replied

Rated 3 out of 5 stars
Verified

I thought the selection of cards was pretty low quality and I won’t be ordering again. This is such a huge market I am surprised that the market isn’t stronger. But they delivered the card I chose wit... See more

Company replied

We perform checks on reviews


Company details

  1. Hobby Store

Information provided by various external sources

With 1,900 original animated greetings cards, Doozy has delighted card senders and their card recipients since 2003 with originally composed music, scripts, and characters here in our studios in Hollywood. From the heartfelt sentiments to the edgy humor to lively musical, we cover every occasion with love, joy and mirth.


Contact info

2.1

Poor

TrustScore 2 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Keep billing after cancellation.

Free trial? Cancelled immediately after sending a single free card and still being charged a monthly fee 0f £14.99 that I never wanted and was informed had been successfully cancelled.
Bank are now investigating these charliatans.

September 30, 2025
Unprompted review
Advertisement
Rated 1 out of 5 stars

Fraud !

Fraud !
Unauthorized charge to my credit card of $29.99.

March 15, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent Charge

I had a charge on my debit card for $29.99 from this company. I have never heard of them and, before now, have never even visited their website. I have called and left a message and sent 2 emails. They won't contact me back. How do they get away with this, just randomly charging someone's card? I want my money back.

September 11, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

BEWARE SCAM

I believed I was signing up for a 10 day free trial. They charged me $29.99 immediately afterwards. I never could get the card to create. This is indeed a scam!! In order to cancel the Subscription that I did NOT sign up for, they automatically want to change my email from Google to Outlook. SCAMMM!!!!!

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

STAY AWAY

STAY AWAY! This company keeps charging us. My husband did the free trial and sent one card. He canceled BEFORE the end of the trial however they still charged us $40! My husband then called and requested to cancel the subscription that we did not want or sign up for in the first place. We thought this was all taken care of and then a year later, they charged us AGAIN! Another $40! We are now disputing the charge with our bank! Only giving 1 star so I can actually post this. Otherwise it would be 0.

July 9, 2022
Unprompted review
Rated 1 out of 5 stars

I cancelled my account after one day was charged even though a free trial period was offered

I cancelled my account after one day free trial and was charged

May 9, 2022
Unprompted review
Doozycards logo

Reply from Doozycards

That does sound disconcerting for sure. By our policy, we do not charge until after the Free Trial has expired, if it has not been cancelled. We think what you may have seen is an "Authorization" performed by the banks and CC companies; they "tap" a customer's card to be sure it is not fraudulent. The money goes right back into the customer's account within 24 hours. We never receive any funds at all, until the actual charge 10 days later. That you were able to cancel you account does suggest that you were still in the uncharged trial period, before any membership. However, if you know you were definitely charged the $24 USD, please feel free to contact us about a refund. We can be reached at Support@doozycards.com. We will be happy to help.
UPDATE: We have changed the process we use with banks and this authorization no longer occurs when signing up for a Free Trial.

Rated 5 out of 5 stars
Verified

Really, truly funny card

I needed a really, truly funny card for my super smart grand nephew on his 8th birthday. The frog, belting out happy birthday wishes in the style of James Brown (complete with thick, black wig) was perfect!! VERY funny!

May 6, 2022
Doozycards logo

Reply from Doozycards

Thank you! we are delighted your sharp witted nephew enjoyed "James Green"! We have more odd animals at the ready singing for the holidays and ready for his 9th birthday too!

Advertisement
Rated 4 out of 5 stars
Verified

Good

The site is easy to use. The cards are acceptable but nothing great or exciting. It needs better artists and more diversified themes.

May 6, 2022
Doozycards logo

Reply from Doozycards

Thank you for your review, Gale. What would an exciting card look like for you? We love hearing our customer's ideas. If you would like to tell us, please feel free to send us your thoughts. We can be reached at Info@doozycards.com.

Rated 1 out of 5 stars
Verified

I COULD NOT EVEN SEND A CARD

I COULD NOT EVEN SEND A CARD. I TRIED 3 X AND EACH TIME AN ERROR MESSAGE POPPED UP TELLING ME THAT I NEEDED TO PROVIDE A RECIPIENT ADDRESS, WHICH I DID EVERY TIME, EVEN ADDING IT TO THE ADDRESS BOOK. NEVER WORKED. BAD SOFTWARE

May 3, 2022
Doozycards logo

Reply from Doozycards

We are very sorry to hear you had trouble sending a card. When a field drops what we type into it, that is often an issue with our computer's cache needing to be cleared. It is hard to say at a distance, however, we offer free technical support. We can be contacted at Support@doozycards.com and normally respond within 12 to 24 hours.

Rated 1 out of 5 stars
Verified

I could not send the card

I could not send the card. No place for the recipients email

May 3, 2022
Doozycards logo

Reply from Doozycards

We are sorry to hear you could not send your card. We do have a field for inputting the recipient's address; it is strange that it was missing. If you would like our Free technical support, we can be reached at Support@doozycards.com.

Advertisement
Rated 1 out of 5 stars
Verified

You charged my account for membership…

You charged my account for membership and U no wat authorized this payment . You can refund my money asap. Susan Townsend

May 3, 2022
Doozycards logo

Reply from Doozycards

Dear Susan, we checked with our Support staff with whom you emailed this morning. As they pointed out, there has been no charge. A Free Trial was signed up for which causes the Credit Card companies to perform what is called an authorization. They tap the card and/or bank account for a nominal amount which is then returned into the account once they have determined the account is not fraudulent. Our support staff will cancel your free trial for you so that no charge or membership will be possible at the end of the trial period. They will send you a confirmation email once this is done.

Rated 5 out of 5 stars
Verified

I found the perfect card here on the…

I found the perfect card here on the night before the anniversary, but could not complete the process to send it. I emailed an urgent message, never expecting to get a response within 12-14 hours (and then it would be too late to send a card). Amazingly, in the morning hours I received an answer that guided me through the process I had missed in setting up the account for this site. The card which was perfect for this occasion was completed and sent.
This company is wonderful (also because some of what we pay for a card goes to Meals on Wheels). Great. This will be why goto card site from now on.

May 1, 2022
Doozycards logo

Reply from Doozycards

Thank you very kindly for your words. We are so very proud of our intrepid and sincerely wonderful Support staff. We're a small, family owned company so we don't hire big, anonymous, 3rd party support factories to help our customers. This makes us better able to respond quickly and more personally. If you ever need assistance again, please feel free to ask. We can always be reached at Support@doozycards.com. We are so glad you are a Doozy!

Rated 5 out of 5 stars
Verified

A very fun app

A very fun app. I was expecting it to be free, but after I had composed a card that I was delighted with and clicked the next step I saw that I needed to input my credit card information etc. It was a bit of bait and switch because you did get it free, but for only 10 days. Who remembers to cancel things? However, I will probably keep it because it seems like a fun and useful product.

May 1, 2022
Doozycards logo

Reply from Doozycards

Thank you for your glowing words about our cards. We write and produce them all ourselves, so it is very gratifying to read your appreciation. We understand your critique of the free trial, however we are proud to say that the majority of visitors who sign up to send cards do stay on and become members, so this method helps make that convenient for them. That said if you ever do need help cancelling, please feel free to ask us for (free) help at Support@doozycards.com. You can also cancel through your "My Profile" menu option on the website.

Advertisement
Rated 1 out of 5 stars

Scam Bait Free Hedline AD

Scam, bait with claim of free then wants credit card and payment data. Misleading, do not trust

April 13, 2022
Unprompted review
Doozycards logo

Reply from Doozycards

The reason we ask for credit card information is because users are signing up for a membership. The membership begins with a 10 Day Free Trial during which all 2,000 of our ecards, all of which we produce ourselves, can be sent for free as often as the member pleases. If the membership is not wanted, cancelling the free trial before the end of the 10th day will close the account with no charge at all. It is entirely in the control of the customer. We have offered our Free Trial for all 18 years in which we have been in business.

Rated 5 out of 5 stars
Verified

Very good animated card

Very good animated card, my friend's daughter loved it. Very quirky and website very easy to use.

April 8, 2022
Doozycards logo

Reply from Doozycards

Thank you, Sarah. We are very glad your friend's daughter liked the card you picked for her.

Rated 5 out of 5 stars
Verified

Easy to use

Easy to use, and they had some cards that were funny to even my difficult-to-amuse father. Perfect gift. Smooth transaction, and while I didn't need the subscription, it was a no-hassle cancel. Very happy with the experience.

April 8, 2022
Doozycards logo

Reply from Doozycards

We are especially proud to have made cards that pleased your father's tricky funny bone!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look