Dentocare Reviews 2,765

TrustScore 1.5 out of 5

1.5

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Rated 2 out of 5 stars
Verified

They did their job perfectly fine. However they have some serious security flaws. Customers have to create an account to make a purchase and once you've created the account they email you with your us... See more

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Rated 1 out of 5 stars

I looked carefully for a company that isn't Amazon because I don't use them. I paid for second class postage. I got a message saying that a different company was delivering via Amazon. I think that... See more

Rated 2 out of 5 stars

Yesterday I received my first order from this store and I discovered that only 5 items out of 11 ordered items were included in the parcel. I have paid full price for my order and did not know t... See more

Rated 1 out of 5 stars

I’m a regular customer and have been happy until my last order. I left an order in my basket and the next day I received an email about “you left something in your basket “and a “complete the o... See more

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1.5

Bad

TrustScore 1.5 out of 5

3K reviews

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Rated 1 out of 5 stars

Be Aware

I did not receive my £40 order.
I have never wrote a bad review but it's the fact I sent three emails and not been acknowledged.

So that's 40 pound lost with no explanation 😞

May 6, 2025
Unprompted review
Rated 1 out of 5 stars

Beware another Amazon tie up

I looked carefully for a company that isn't Amazon because I don't use them. I paid for second class postage. I got a message saying that a different company was delivering via Amazon. I think that is sneaky. I have an unopened package now that was pushed through the letter box and they say they won't replace it so I feel cheated.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Price increased after adding items to basket

I’m a regular customer and have been happy until my last order.
I left an order in my basket and the next day I received an email about “you left something in your basket “and a “complete the order “ button .
I clicked and placed the order to realise, once the order was placed and not able to cancel it , that the prices per item had been up. I emailed Dent O Care immediately about it and haven’t received a response to my email yet , although I received the order.
Not sure I will order from this company again.
It is not honest to increase prices without letting the customer know.
Very disappointed.

August 23, 2024
Unprompted review
Rated 2 out of 5 stars

Missing items in the package shipped to Finland

Yesterday I received my first order from this store and I discovered that only 5 items out of 11 ordered items were included in the parcel.

I have paid full price for my order and did not know that only part of it was coming. Since I ordered to Finland, I had to make an electronic customs declaration and pay duties (extra 32,05 eur) calculated based on the full price of the order.

I wrote to the customer support and looking forward to their reply, really hope thay will manage this situation and fix it properly.

January 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Having used DENTOCARE for our dental…

Having used DENTOCARE for our dental supplies and always spot on with delivery etc but my last order has gone missing via the postal service , so waited for a couple more days and then contacted DENTOCARE sales advising them of non delivery of my order , I received an email back advising me of a duplicate package inthe post which we received the next day,I must say I was impressed by the quick response from them I certainly would recommend this company for your dental supplies also their prices are very good and competitive , as of yet we haven’t RECIEVED our first package lost by the post office

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August 2, 2023
Unprompted review
Rated 2 out of 5 stars

Delivery took 8 days, non stock

Delivery took 8 days, half of the items appeared out of stock
9even showing in stock on site) , difference refunded, but if I knew I would never place an order.

May 9, 2023
Unprompted review
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Rated 1 out of 5 stars

Order No2000025651

Order No. 2000025651 placed 02 07 2021 and acknowledged late in the day email received to say order CANCELED. In this day and age why does a Company not have a real time stock level system that warns you when ordering that items are out of stock. A system like this would prevent them selling items not in stock. Wont use the Company again and would warn others to be careful. Pau Lunnon

July 3, 2021
Unprompted review
Rated 2 out of 5 stars

Unfortunately disappointed......

I was really excited about this produced, primarily because the ingredients are more natural does not have any of paraffin or petroleum We were also hopeful that it would have a 'long-lasting' hold. So pleased with the texture etc.... but alas only has a 4-5 hour hold. We are putting on the adhesive 3 times a day! I am doing everything correctly. If anyone has any ideas as to what we may be doing wrong. We need a product that IS going to stay in 12 hours...

June 29, 2020
Unprompted review
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Rated 5 out of 5 stars
Verified

An efficient service

I ordered my brushes and they arrived extremely quickly. A great way of getting them as I can never find the size I want in a shop. I shall definitely use dentocare again.

February 12, 2020
Unprompted review

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