Dealshoppen Reviews 12,062

TrustScore 4 out of 5

4.0

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Rated 3 out of 5 stars

A bit more than a year ago I bought a good with dealshoppen.dk. The process was smooth, nothing to complaint. But the good broke with a normal usage, so I wrote them an email as they specified in the... See more

Rated 5 out of 5 stars
Verified

I think your service and payment is fantastic I have used you a lot and never been let down

Rated 1 out of 5 stars

This online store is not worth even one star because I ordered an item and it's been three weeks since it. I wrote several letters and only one of them replied that they would send a new one, without... See more

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Company details

  1. Gift Shop
  2. Coupon Service

Written by the company

På Dealshoppen.dk møder du et kæmpe univers af lækre produkter Dealshoppen er en dansk vækstdrevet virksomhed, der er baseret sikker internethandel. Baggrunden for at drive virksomheden er en stor lyst til at arbejde med salg/indkøb, produkter – og ikke mindst med kunder. Vi har mere end 10 års erfaring med webshops, hvorfor der lægges stor vægt på kundetilfredshed skabt gennem tillid og indfrielse af kundens forventninger.


Contact info

4.0

Great

TrustScore 4 out of 5

12K reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Scam

Tried order 2 times, package no recieved after 3 weeks.

sent 10 mails, but they wont reply

April 1, 2024
Unprompted review
Rated 1 out of 5 stars
Redirected

Worthless

Dear Dealshoppen,

I had ordered an electric appliance for 899kr in October which was dysfunctional like I stated in our previous conversations, bc you asked me to watch the video on YouTube on how to go about it.

But it never worked like I mentioned and I had attached a video clip on how the other one works compared to your brand...
Before you emailed me the return slip or whatever you may call it & I had sent it back within 5 days from the date you sent it to my address due to the fact that I did not have the returning receipt or whatever it may be called though...

Hello!!
I'm kindly asking for my money back 🙏 & thanks in advance.

But on Monday I'll try to involve the law, so they may help me recover my resources. I've printed out our conversations etc for the sake of proof.

Geshhhhh man!!!
I never expected such a cheap behavior from you guys though!!.

And kindly learn to keep your promises & be sincere! 🙄Hello

Because on your web page it's stated that you normally refund within 14 days..

but it has been a month & some days.
Be sincere fimambala imwe atase.

What a low life

October 26, 2023
Unprompted review
Rated 1 out of 5 stars

Unreliable store

This online store is not worth even one star because I ordered an item and it's been three weeks since it. I wrote several letters and only one of them replied that they would send a new one, without more detailed information or even an apology, and what to talk about the product, which I also did not receive again.

October 10, 2023
Unprompted review
Rated 3 out of 5 stars

Good handling but poor customer service

A bit more than a year ago I bought a good with dealshoppen.dk. The process was smooth, nothing to complaint. But the good broke with a normal usage, so I wrote them an email as they specified in the web. The automatic reply promised an answer within 48 hours. I waited for the reply and willing to buy the same good with them no matter what. After more than a week, I gave up waiting and decided to buy similar good somewhere else. Today is three weeks without an answer.
My experience in short: good handling but poor customer service.

September 11, 2023
Unprompted review
Rated 1 out of 5 stars

Not even one star

Not even one star - zero stars!
Bill to Klarna and to me is received - but, No goods.
No/poor response from customer service.
Be prepared to not receive any goods when you order from this company.

May 28, 2023
Unprompted review
Rated 1 out of 5 stars

Angry!!!

We have still not received our order and the company is not replying our e-mails!!! Have some customer service please!!

April 4, 2023
Unprompted review
Dealshoppen logo

Reply from Dealshoppen

I can't see any information from you on this review. I think there have been a mistake for not reply on your email. We reply all emails in 24 hours.

Please send us an email so we can help you.

Best regards
Dealshoppen ⭐

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