Cruise Azure Parking Reviews 136

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the seamless and straightforward booking process, highlighting its ease and efficiency. People appreciate the clear and accurate communication, including helpful guidance and instructions provided before arrival. The convenient location near the cruise terminal is a major plus for consumers, making drop-off and pick-up quick and hassle-free. Consumers consistently mention the courteous and helpful staff, who are always ready to assist with any questions or concerns. Reviewers also appreciate the excellent value for money and competitive prices compared to other parking options. The overall sentiment is that the service is reliable, stress-free, and highly recommended, with many customers expressing their intention to use the company again in the future.

Based on these reviews

Rated 5 out of 5 stars

Thank you for such a wonderful parking service , easy to book , clear instructions on the e mail. Good clear telephone calls on day of departure. Very close , shot easy walk from the blue flag site to... See more

Rated 5 out of 5 stars

We have used Azure parking several times and always found them to give excellent service. Always helpful friendly and polite. We will certainly use them again.

Rated 5 out of 5 stars

Found parking facility directly opposite the boarding entrance, did pass it on first approach, but my error. Drove straight in, handed keys to helpful operative who explained what to do on return.... See more

Rated 5 out of 5 stars

First class service. So easy, I arrived at the port, dropped off my luggage and looked for the big blue flag. I spotted it almost immediately. Headed for the flag, where I was greeted and asked to... See more

Rated 5 out of 5 stars

What can I say absolutely excellent experience the best way to start your holiday with the professional meet and greet the ease of booking the best parking people their website is fuss free and idiot... See more

Rated 5 out of 5 stars

Amazing, The cruise moved to an unscheduled terminal on return and Azure handled this without any issue…… on time, easy to communicate with, great service

Rated 5 out of 5 stars

Excellent service, really easy drop off very close to the terminal building, and on return by the time we’d collected our cases and walked the 100 yards to the car park, our car was there waiting

Rated 5 out of 5 stars

Great experience! I booked my parking with Cruise Azure Parking just a week before traveling. They were able to accommodate my car where other providers weren’t. Drop off was so simple just outside th... See more

Rated 5 out of 5 stars

This is the second time I have used Cruise Azure and both times their service has been brilliant. They provide an excellent and hassle-free parking experience that ensures your cruise begins an... See more

Rated 5 out of 5 stars

I booked Cruise Azure a few days before the cruise. Arrived at Southampton and was directed to the “blue flag” just opposite the bag drop off area. We were met by a lovely chap who took a video of th... See more

Rated 5 out of 5 stars

Really great experience and couldn’t have been easier. Booked online few days prior to cruise, communication from Cruise Azure was very good. Arrived at Port headed for short stay parking next to ship... See more

Rated 5 out of 5 stars

So easy and straightforward. Drove in, right opposite the cruise terminal, dropped off my car, handed the keys over and walked 50 metres to the terminal to check-in. The whole process took about 5 m... See more

Rated 5 out of 5 stars

A very easy booking process. A great customer experience on arrival, so easy to park up next to ship and hand keys over, On our return the car was parked as close as can be, even though the ship c... See more

Rated 5 out of 5 stars

Very pleasant experience from start to finish. Polite gentleman on phone and at terminal. Easy to find at port and car waiting as soon as we disembarked.Would not hesitate to use again.Cheers.Gary.

Rated 5 out of 5 stars

When I arrived at Southampton cruise terminal i parked in the wrong car park, some time later i realised this, and I returned and spoke to the attendent who told me my car had gone but not to worry as... See more

Rated 5 out of 5 stars

From the moment we booked until collecting our car after the cruise, the communication and service from Cruise Azure Parking was exceptional. The price was very good, every question was handled qu... See more

Rated 5 out of 5 stars

So easy to book. Communication very good. Followed simple arrival instructions including a video of arrival directions within the port . Guys at the parking area were very courteous and helpful and th... See more

Rated 5 out of 5 stars

Very good experience. Meet & greet worked perfectly near to the cruise liner. On return the car was ready in the same location. Faultless service at a reasonable price. I will be using again!

Rated 5 out of 5 stars

Dropped the car easily at the short stay car park at the Mayflower terminal, the flag was visible and easy to find. On the way back to Southampton our terminal was changed to the QE11 terminal, I drop... See more

Rated 4 out of 5 stars

Parking here is about £30 cheaper than CPS so definitely worth using Azure. Might be a good idea to tell customers to drop their passengers by the Ocean cruise terminal before parking. Also explain t... See more

Company replied

Rated 5 out of 5 stars

Easy to deal with throughout. Leaving the car was faultless. They phoned us as we were approaching Southampton taking away all stress. We were to phone 30 mins prior to our return. We arrived back... See more

Rated 5 out of 5 stars

Unbelievably easy. Dropped car 50 yards from terminal. The man who met us was really helpful. Handover was seamless and we were on our way very quickly. Same coming back - we managed to get off... See more

Rated 5 out of 5 stars

Great service, very good value for money, extremely helpful staff. Booked with cruise azure as CPS didn't have capacity. They were cheaper, and provided a great service. I had booked for a 1pm arrival... See more

Rated 4 out of 5 stars

This was ok and easy to book online but my expectations for a meet and greet were not met. What I expected on arrival was to park outside embarkations offload my cases by the Apex pick up point and... See more

Rated 5 out of 5 stars

Great service very good staff member meeting us, would recommend to everyone, will be booking in the future

Rated 5 out of 5 stars

Excellent service and a video to show you where to go car waiting when I called half hour before leaving ship very hot in the morning the rep on site gave us a bottle of water very much needed and apr... See more

Rated 5 out of 5 stars

Booked last minute the week before our cruise quickly and easily online Reasonable price compared to the other ones that were still available Guy was there to meet me and take my keys and minutes... See more

Rated 5 out of 5 stars

Great, stress free parking option for cruising out of Southampton. Competitive prices and perfect communication for car drop off and collection. Will definitely use their service again

Rated 5 out of 5 stars

Fabulous experience. Helped us out when we were in a mess with a booking we’d made with another company (our mistake). Can’t fault their service. Staff were all great. Highly recommend

Rated 5 out of 5 stars

Very friendly staff. Everything explained, easy drop off and collection. Excellent.

Rated 5 out of 5 stars

Ours was a late booking but it still ran like clockwork. Easy to book online. Clear and accurate instructions. The process at both ends, drop off and collection, took no more than a couple of minutes.... See more

Rated 5 out of 5 stars

We've used Cruise Azure parking at Southampton three times and it has been easy and efficient every time. The most recent was last week and everything went smoothly. Drop off and pick up were both ver... See more

Rated 5 out of 5 stars

Absolutely brilliant. When I originally booked ,never done cruise Before car in for 10 and to collect at 10,only to find out we couldn't board until 12.oo thought I was going to have problem but whe... See more

Rated 5 out of 5 stars

Booked it a week before we sailed dropped car off to them and when we got bk car was there ready for my journey home very helpful would definitely recommend ***** from me and cheap

Rated 5 out of 5 stars

Easy booking, great support when we told you we would be late. Very easy handover. Collection was as easy as the handover. Definitely use Azure again fantastic service.

Rated 5 out of 5 stars

Very good.Easy to book,and contact with any problems.Good price,conveniently close to the cruise ship for people with walking difficulties.

Rated 5 out of 5 stars

Very wary about leaving my car with someone else when doing meet and greet as it’s my expensive car but they put me at ease. Very easy booking online after I left parking too late. Really happy and ea... See more

Rated 5 out of 5 stars

Excellent service, lovely staff. So easy to use and fantastic communication would use again without hesitation, great value for money. Thank you for making the experience easy and effortless.

Rated 5 out of 5 stars

Very profesional, easy parking,our car was waiting gor us when we got off the ship. I would definately recommend Azure Parking.

Rated 5 out of 5 stars

Found parking easily both on arrival and departure. All went off like clockwork with no queuing.

Rated 5 out of 5 stars

Excellent service from start to finish , I found the video on line very informative guiding you in advance exactly where to drive and what to do , we will most definitely use cruise azure parking agai... See more

Rated 5 out of 5 stars

The whole process was easy and effortless. Dropped the car off, handed over the keys and had a short walk to the ship. On our return the car was waiting for us where we dropped it off.

Rated 5 out of 5 stars

Fabulous service, friendly, helpful and easy. We got off the ship and within 10 minutes the car was there in the same condition we left it and we were on our way home. Thanks

Rated 4 out of 5 stars

Very happy with the overall experience of using Azure Parking. I had left it too late to book with P and O's normal provider, so had to find something else. Only slight issue was that some commun... See more

Rated 5 out of 5 stars

After leaving on the Cruise, my BMW sent me a message to say I had a flat tyre. This was subsequently also identified by BMW, and by Cruise Azure. I communicated with CruiseAzure from the ship by... See more

Rated 5 out of 5 stars

The representative of the company was helpful and friendly on arrival, and when we came back due to tide changes we arrived at a different terminal but the car was still waiting for us first thing an... See more

Rated 5 out of 5 stars

Great service. Super easy just drop your car next to the cruise ship and pick it up outside the ship.

Rated 5 out of 5 stars

Saved us at the last minute when we had a parking mixup with P&O’s provider. Azure were actually cheaper, were very response with any queries and did everything they said they would. Drop off was i... See more

Rated 5 out of 5 stars
Verified

Cruise Azure was so easy to book, communication was great and gave perfect guidance when I contemplated changing our time - I'm so glad I listened to them as they saved me hours of being stuck in traf... See more

We perform checks on reviews


Company details

  1. Valet Parking Service

Written by the company

We are a family run company operating out of Southampton. We provide both Meet & Greet and Park & Ride services to all Southampton terminals. We are fully insured as well as holding approval to operate from the port authority and are the only company approved by the Trading Standards. We take bookings through our website: www.cruiseazureparking.com with a secure checkout process. Should you have any queries please contact us at bookings@cruiseazureparking.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

136 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 5 out of 5 stars

I booked this late and had no problem…

I booked this late and had no problem with the booking. The direction video was great, accurate etc. Drop off cases then drove to the carpark 50 mtr (short stay). Met by an attendant, I was given a card with a number and asked to return directly on retur to the same carpark, hand over the cardthe , car key returned and drove away. Not issues will re-use, thanks

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent from beginning to end

First time using the company and wasn't disappointed. Easy to book, competitive pricing, easy instructions and confirmation. On the day of cruise 14.10, was worried I was running late for my slot, but the gentleman in charge reassured me and took my keys and walked 2mins to terminal. The same person served me on my way back and he was very helpful and professional ..
Will definitely use again

October 19, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent service will definitely be…

Excellent service will definitely be using them again the only issue we had was being called by someone in the office asking where we were as we were late and they were not going to wait, but now I believe that person no longer works for them, everything else about there service was professional

October 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Professional and friendly

What can I say absolutely excellent experience the best way to start your holiday with the professional meet and greet the ease of booking the best parking people their website is fuss free and idiot proof they are so friendly and efficient we have used them twice now and won’t be using anyone else so be reassured excellent service five stars.x

October 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Parking.

We have used Azure parking several times and always found them to give excellent service. Always helpful friendly and polite. We will certainly use them again.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, really easy drop off very close to the terminal building, and on return by the time we’d collected our cases and walked the 100 yards to the car park, our car was there waiting

October 12, 2025
Unprompted review
Rated 5 out of 5 stars

Azure Parking

When I arrived at Southampton cruise terminal i parked in the wrong car park, some time later i realised this, and I returned and spoke to the attendent who told me my car had gone but not to worry as it would be there for me to pick up and it was

September 13, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Amazing,

Amazing,
The cruise moved to an unscheduled terminal on return and Azure handled this without any issue…… on time, easy to communicate with, great service

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you for such a wonderful parking…

Thank you for such a wonderful parking service , easy to book , clear instructions on the e mail. Good clear telephone calls on day of departure. Very close , shot easy walk from the blue flag site to departure entrance at Mayflower . Dropped the luggage , then drove to the parking site , well marked , pleasant personnel , car viewed , sticker in window , handed keys . 3 minutes walk to departure entrance. On return , followed instructions as per business card . Walked 3 minutes to get the car . Exactly as left it . Only 4 miles on the mileage. Drove the car back to home . Very highly recommended definitely will recommend and definitely will use again . Thank you.

October 4, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

First class service

First class service. So easy, I arrived at the port, dropped off my luggage and looked for the big blue flag. I spotted it almost immediately. Headed for the flag, where I was greeted and asked to park in a very nearby bay. My car was videoed and checked over, I was handed a ticket and given instructions on what to do on my return.
On return we walked the very short walk to the big blue flag and I retrieved my car, which was in perfect condition. The guy put all our luggage in the car which was appreciated 👏
A great service which I would most definitely use again plus highly recommend.

September 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look