The Cornish Scone Company Reviews 2,521

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's offerings, highlighting the freshness and deliciousness of the scones, pasties, and other baked goods. Consumers appreciate the wide variety of options available, including those suitable for individual servings and special dietary needs. People also value the ability to pre-schedule delivery dates, ensuring their gifts arrive precisely when desired. Consumers consistently report on the excellent service provided by the company, with many specifically mentioning the helpfulness and responsiveness of the staff. Reviewers are impressed with the company's commitment to resolving issues promptly and efficiently, even when problems arise due to external factors such as postal delays. The order and delivery service are consistently praised.

Based on these reviews

Rated 5 out of 5 stars
Verified

We were so pleased that our best friends were able to enjoy this treat on their 50th wedding anniversary. They were so pleased to get a gluten free afternoon tea snd added goodies.

Rated 5 out of 5 stars
Verified

Have used this company several times now, each time as a present, friend's have been delighted with their afternoon cream tea. To order it's very straightforward, and receive e mail to say it has been... See more

Rated 5 out of 5 stars
Verified

I purchased the black forest cream tea as a thank you to my parents. There were 4 large chocolate and cherry scones with a large tub of clotted cream, 4 mini jars of cherry jam and 4 cornish tea bags.... See more

Rated 5 out of 5 stars
Verified

Simply fabulous fruit Scones always super fresh when they arrive - big tub of Roddas Cornish Clotted cream and Jam - what’s not to like !! Add superb Custoner service and you have as they say in Corn... See more

Rated 5 out of 5 stars
Verified

Great service and great quality produce I bought the cherry bakewell scone for my mother in law and she loved it. She received it the day after I had ordered it - amazing service.

Rated 5 out of 5 stars
Verified

I have used this company more than a couple of times now and each recipient has said , how fresh and tasty the cream teas are . A special way to celebrate a birthday when you cannt be there in perso... See more

Rated 5 out of 5 stars
Verified

Ordering easy. Great quick response when I realised I had put in the wrong address for the recipient! Arrived promptly, at the specified time. My friend was very pleased with her savoury tea. Th... See more

Rated 5 out of 5 stars
Verified

I made a mistake by using wrong postcode for delivery so was delivered later than advised. However was more than satisfied when I was offered a further delivery for very discounted price of £10.

Rated 5 out of 5 stars
Verified

I invited friends and we tasted all the scones in the variety pack. Everybody enjoyed the whole range and particularly appreciated the different accompaniments. I think the common favourite was the co... See more

Rated 5 out of 5 stars

Such a fantastic company, Karen responded immediately to my email and sorted everything out for me. Products are of a very high quality, worth every penny. Kept updated on orders and dispatch. Custome... See more

Rated 5 out of 5 stars

I have used this company a handful of times, I am always impressed with their range of products, pricing and very swift delivery. I think it's such a lovely little gift to send someone. During my... See more

Rated 5 out of 5 stars
Verified

Ease of ordering. Tracking of order. Order well packaged and good value for money. Received by recipient who said it was delicious and well oackaged

Rated 5 out of 5 stars
Verified

Excellent package, I bought this as a gift to be delivered to my friend, great choice of cakes, delivery slots, and my friend loved it (I know she loves cake!), fantastic for an alternative gift, defi... See more

Rated 5 out of 5 stars
Verified

This is such a delightful company which pays attention to detail. My friend was thrilled to receive her basket of goodies. Enough to share!

Rated 3 out of 5 stars

The scones and accompaniments looked ok. I had bought them for gifting. The presentation was very disappointing- products were wrapped in green bubble wrap inside a battered brown packing box cove... See more

Company replied

Rated 5 out of 5 stars

Firstly, Karen was so patient and helpful when I was ordering a gift and we needed to change delivery dates (it was great to be able to communicate with a person directly); Secondly, the recipient of... See more

Rated 5 out of 5 stars
Verified

Arrived on time, beautifully packaged, a surprise birthday present for my grandson in Bristol. He SO appreciated the scrumptious homemade scones ( can't get them in Bristol 😂), and delicious fudge. T... See more

Rated 5 out of 5 stars
Verified

Bought the rock buns for my dad for his birthday as you cannot get them near us he was over the moon he said they are delicious quite a size and full of fruit . Going to purchase the pasties and diffe... See more

Rated 5 out of 5 stars

This amazing company has done it again! Gorgeous cream tea delivered to another of my friends for her 70th birthday.It's such a unique present and everything tastes wonderful & so fresh.You can pick y... See more

Rated 5 out of 5 stars

Absolutely fabulous. A great company with customer service that is second to none. Unfortunately, I didn’t get to witness the delightful feast of goodies as it was purchased as a thank you gift, but t... See more

Rated 5 out of 5 stars
Verified

The savoury scones were for a gift for my sister just out of hospital. She enjoyed the scones etc very much, said they were delicious! I had made a mistake with delivery address but Karen very quick... See more

Rated 5 out of 5 stars
Verified

Came on day required. Very well packed. Fresh as expected and delicious. Thinking of sending some later in year as birthday presents, so had to try it myself first and was not disappointed.

Rated 4 out of 5 stars
Verified

I bought this as a birthday gift. The recipient was very pleased and said it was nicely presented. Feedback was the fruit scones were much nicer than the plain so if you like raisins they would be the... See more

Rated 5 out of 5 stars
Verified

I ordered from The Cornish Scone Conpany as a gift for a friends special birthday. She doesn't drink or eat a lot of choccie... but loves a cheese scone! I was pleased to find that TCSC offered a num... See more

Rated 5 out of 5 stars
Verified

Always excellent first class service. Scones lovely, delivery on time, reasonably priced. Would recommend.

Rated 5 out of 5 stars

Im absolutely gobsmacked at how gorgeous these scones are 🥰 I was sent a gift package from a friend for my birthday it was a traditional Cornish cream tea for one. The scones cut beautifully, I pu... See more

Rated 5 out of 5 stars
Verified

Very good because there was a problem but all my fault & Karen was amazing & sorted the problem, a wonderful cream tea was sent & they said it was so fresh. Highly recommend.

Rated 5 out of 5 stars
Verified

Ordered some time before the delivery date. Arrived exactly on time. The pastys are beyond delicious.. very tasty, and packed with meat and veg, the meat melts in your mouth, and there is absolutel... See more

Rated 5 out of 5 stars
Verified

Great products, delivered on time as always. Wouldn't go to anyone else to send a yummy surprise or treat to someone who deserves it. Never been disappointed. Thanks

Rated 5 out of 5 stars
Verified

Great choice of delicious, real Cornish baked scones. Very inventive variety to suit all tastes. Service and pricing Very good, too. Lovely a single person order possible.

Rated 5 out of 5 stars
Verified

My scones were a gift for Mothers Day but as I ordered late there was no available date, so would arrive later that week. Karen noticed this and managed to re-arrange an earlier delivery. This was... See more

Rated 5 out of 5 stars
Verified

I have used this company several times and have never been disappointed- the quality of the food is exceptional- this was the first time I actually tasted the cream tea - I have never seen such large... See more

Rated 5 out of 5 stars
Verified

A great company to deal with, who go above and beyond being helpful and recipients always delighted to receive their goodies. The only thing letting them down is Royal Mail who don’t always deliver on... See more

Rated 5 out of 5 stars
Verified

It is always a treat to have scones from this lovely company and coming home from a wonderful holiday I thought we would deserve a treat. We were not disappointed - the lemon and poppy seed scones wit... See more

Rated 5 out of 5 stars
Verified

Always excellent service and lovely scones. Used several times now and never fail. Just sometimes royal mail let us down on delivery!

Rated 5 out of 5 stars
Verified

Order arrived in perfect condition and on delivery day that was requested. Scones were lovely and large and recipient was very pleased and said they tasted great

Rated 5 out of 5 stars
Verified

Ordered these scones for two friends for their birthdays, Arrived when they said they would…a plus point! Both friends loved them…another plus point. Would I order them again…most definitely…plu... See more

Rated 4 out of 5 stars
Verified

Scones and jam were delicious, the only thing that let it down, was the clotted cream had been frozen, so had a hard consistency and a different taste to fresh clotted cream.

Rated 5 out of 5 stars
Verified

Great product, shipped recorded delivery and arrived on the date specified. I like that you can pre programme the delivery date. Loved it and would highly recommend.

Rated 5 out of 5 stars
Verified

This was a birthday gift and it was important that it arrived as expected. Didn't need to worry. Arrived exactly on time. Recipient said it was really tasty.

Rated 5 out of 5 stars

Yet again come up trumps. Order arrived when it was expected and was delicious as always. Excellent service as usual.

Rated 5 out of 5 stars
Verified

The cream tea set for four arrived perfectly packaged, on-time, in perfect condition, and was *absolutely delicious!* I will definitely order from the Cornish Scone Company again soon. Without hesi... See more

Rated 5 out of 5 stars
Verified

Delicious Cheese scones. Cheese was a real compliment to them .Very fresh. Fast delivery .

Rated 5 out of 5 stars

Delivered a day ahead of scheduled date but this was fine as the products were well packaged.The scones are a good size and delicious.The jam is also delicious.

Rated 5 out of 5 stars

I ordered a cream tea and shortbread biscuits for my mother-in-laws birthday and she loved it. It arrived on time. Everything was fresh and she said “it was perfect”. Thank you

Rated 5 out of 5 stars
Verified

My cream tea for two gift arrived on the day I requested. So appreciated and enjoyed by the recipient.

Rated 5 out of 5 stars
Verified

Having ordered from Cornish Scone Company many times during the past year as well as recommending them to family and friends, I was looking forward to my latest order of Savoury Cream Tea. Unfortunat... See more

Rated 5 out of 5 stars

Have just sent another hamper and a pasty to my mum. She says the pasty tasted absolutely gorgeous, nothing like you buy in the shops and was huge! She’s having the scones tonight. A great company, lo... See more

We perform checks on reviews


Company details

  1. Bakery
  2. Corporate Gift Supplier
  3. Food Manufacturer
  4. Food Producer
  5. Gift Shop
  6. Pastry Shop

Written by the company

We are a small family business set in the Cornish countryside. Our delicious hampers and gifts are full of our freshly baked, handmade, Cornish treats. Cornish cream teas by post are our specialty, but we also do yummy Savoury Cornish afternoon teas, a variety of gooey chocolate brownies, sweet tasty tiffin, fruity rock buns and giant jammy dodgers. And if that's not enough to tickle your taste buds, we do a great range of Gluten free cream / savoury teas, & brownies. And a lovely selection of Vegan bakes. Over the last 3 years we have won 11 business awards, not only for our delicious freshly baked Cornish cream teas by post but also for our efficient customer service, with us you will always get personal service. Visit our website today, you will not be disappointed😀.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically replies within 24 hours


Advertisement
Rated 5 out of 5 stars
Verified

Birthday surprise

Have used this company several times now, each time as a present, friend's have been delighted with their afternoon cream tea. To order it's very straightforward, and receive e mail to say it has been dispatched.

August 28, 2025
Advertisement
Rated 5 out of 5 stars
Verified

Ease of ordering

Ease of ordering. Tracking of order. Order well packaged and good value for money. Received by recipient who said it was delicious and well oackaged

August 28, 2025
Rated 5 out of 5 stars
Verified

Black Forest Cream Tea

I purchased the black forest cream tea as a thank you to my parents. There were 4 large chocolate and cherry scones with a large tub of clotted cream, 4 mini jars of cherry jam and 4 cornish tea bags. Everything went down a treat and was given the thumbs up. It arrived a day later than expected but this was due to Royal Mail. The clotted cream tub was contained in a polystyrene box and was fully edible despite the delay. I wouldn't hesitate to order again.

August 27, 2025
Rated 5 out of 5 stars
Verified

A treat to share

This is such a delightful company which pays attention to detail. My friend was thrilled to receive her basket of goodies. Enough to share!

August 26, 2025
Advertisement
Rated 5 out of 5 stars

Delicious scones, Lovely people.

Firstly, Karen was so patient and helpful when I was ordering a gift and we needed to change delivery dates (it was great to be able to communicate with a person directly); Secondly, the recipient of the gift said the scones were delicious. So thank you Cornish Scone company.

August 14, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Cornish Afternoon Tea

Great customer service, all items arrived in perfect condition having been carefully packed and the recipient was extremely pleased with her gift.
No hesitation in purchasing again or recommending to others.

July 23, 2025
Advertisement
Rated 5 out of 5 stars
Verified

Excellent package

Excellent package, I bought this as a gift to be delivered to my friend, great choice of cakes, delivery slots, and my friend loved it (I know she loves cake!), fantastic for an alternative gift, definitely would recommend x

July 24, 2025
Rated 5 out of 5 stars
Verified

Simply fabulous fruit Scones

Simply fabulous fruit Scones always super fresh when they arrive - big tub of Roddas Cornish Clotted cream and Jam - what’s not to like !! Add superb Custoner service and you have as they say in Cornwall - “ A proper job “

July 22, 2025
Advertisement
Rated 4 out of 5 stars
Verified

I bought this as a birthday gift

I bought this as a birthday gift. The recipient was very pleased and said it was nicely presented. Feedback was the fruit scones were much nicer than the plain so if you like raisins they would be the ones they recommend. Delivery was on time and very pleased with service.

July 22, 2025
Rated 5 out of 5 stars

Perfect birthday gift

I ordered a cream tea and shortbread biscuits for my mother-in-laws birthday and she loved it.
It arrived on time.
Everything was fresh and she said “it was perfect”.
Thank you

July 17, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look