CoinDCX: Crypto Exchange Reviews 99

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Absolutely horrible !!! First the app loads only 1 out of 10 times. Portfolio is hidden in some corner which is extremely difficult to find then when we try to add funds then amount gets deducted from... See more

Rated 1 out of 5 stars

Name- Mandeep Singh Last 5 digit- 47473 Very bad service, there is only deposit option not withdrawal. I am trying to withdraw my just 32 usdt from last one year. They didn’t give access for with... See more

Company replied

Rated 2 out of 5 stars

If you have to deposit money to your wallet then Mobikwik is the only option! So disgusting that their whole business is dependent on a third party app, not in their own hand! Almost 1 month passed, i... See more

Rated 1 out of 5 stars

I’m extremely disappointed with Coin DCX. My account’s withdrawals have been restricted, and it’s been over 20 days (almost a month) with no resolution. I’ve sent multiple emails to their support te... See more

Company replied

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Company details

  1. Cryptocurrency Service

Written by the company

100+ Cryptos including Bitcoin, Ethereum and Ripple. Highest Liquidity and Speed, 0.1% Trade Fee, API Trading, Technical Analysis Tools, Portfolio and Order Tracking in INR. Its a boon for Indian Crypto Traders. Sign Up now to experience the revolution.


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1.5

Bad

TrustScore 1.5 out of 5

99 reviews

5-star
4-star
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1-star

Replied to 64% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars

Not very good

Not very good. delayed transactions

August 5, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Abhinav,
We sincerely regret the experience you’ve had. Could you please share your support ticket number with us? This will help us connect with you, understand the issue better, and work towards improving our product.

Rated 1 out of 5 stars

Hi sir I need help

Hi sir I need help
I am setting triple MA while doing future trading in Coin DCX but the parameters are not getting set and on seeking help, I am not getting proper support because there is no option for technical issue in the help section or rest option

July 24, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Nadirkhan, we sincerely regret the experience you’ve had. Could you please share your registered name along with the last 5 digits of your registered mobile number? This will help us connect with you, better understand the issue, and work towards improving our product.

Rated 1 out of 5 stars

CoinDCX, scamsters in the guise of a crypto trading platform.

I have been trading on the platform for the past 3 months. A couple of days ago I wanted to sell my holdings in Simon's Cat and was shocked to see about 5 million coins missing. When I went over my trade history in Simon's Cat i found that a purchase entry for exactly the same quantity has gone missing. The missing purchase entry had lowered my holdings to that extent. This is outright fraud and the customer service was simply not willing to listen to me. They were trying to beat about the bush by bringing in unrelated stories. I urge regular traders to do a thorough check up of their past trades. Please do not deal with these fraudsters.

May 9, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Chetan,As checked, you have successfully withdrawn CATS from your wallet. If you need any further assistance, please feel free to reach out to us — we’ll be happy to help.

Rated 1 out of 5 stars

I have purchased floxypay 8000 rs next…

I have purchased floxypay 8000 rs next day coin show zero rs totally Fraud. Don't subscribe after that withdrawal all my money

December 3, 2024
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Adesh, we sincerely regret the inconvenience caused. Please note that the FloxyPay token is currently under maintenance. You will be able to view it in your portfolio once the maintenance is lifted. We appreciate your patience and understanding in this matter.

Rated 1 out of 5 stars

Very Disappointed – Withdrawal Restricted and No Response for 20+ Days

I’m extremely disappointed with Coin DCX. My account’s withdrawals have been restricted, and it’s been over 20 days (almost a month) with no resolution. I’ve sent multiple emails to their support team, but I haven’t received any proper response.

This is seriously affecting my trust in the platform. I had chosen Coin DCX because I thought it was reliable, but now I feel stuck and helpless. It’s my money, and I deserve access to it and timely support. Please avoid this app until they fix their customer service and address such issues seriously. (motherf**ker)

April 18, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Anup,
We're sorry to hear about your experience. To help us address your concerns more effectively, please update your review with your registered name and the last 5 digits of your registered mobile number. Once we have this information, our representative will reach out to assist you further.
Looking forward to your response.

Rated 1 out of 5 stars

Deposit verification issues

I deposited 8000 rupey yesterday and successfully completed but from the coin dcx side not verified properly already 1 days gone but no response from coin dcx side how can we trust on coin dcx with big amounts they don't respond already gives all proofs and screenshot but they need more time to verify for a successful transaction 🙏 ticket id :7208598
They don't have customer care number

April 11, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Arvind,
We're sorry to hear about your experience. To help us address your concerns more effectively, please update your review with your registered name and the last 5 digits of your registered mobile number. Once we have this information, our representative will reach out to assist you further.
Looking forward to your response.

Rated 1 out of 5 stars

Absolute Scam

Absolute Scam

You cannot withdraw your money. They just take it from you and ask for more. Customer care is absolutely useless. Over $600,000 is gone just like that. The site on my display picture helped. This people are absolutely not trustworthy, Stay safe

February 5, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Customer,
We're sorry to hear about your experience. To help us address your concerns more effectively, please update your review with your registered name and the last 5 digits of your registered mobile number. Once we have this information, our representative will reach out to assist you further.
Looking forward to your response.

Rated 1 out of 5 stars

In my words they are scammers

Name- Mandeep Singh
Last 5 digit- 47473

Very bad service, there is only deposit option not withdrawal. I am trying to withdraw my just 32 usdt from last one year. They didn’t give access for withdraw just 32 usdt so how can somebody deposit in her wallet, shame on you guys, even I deposit through Binance and they approved transaction in 5 minut

March 3, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Mandeep,
We're sorry to hear about your experience. To help us address your concerns more effectively, please update your review with your registered name and the last 5 digits of your registered mobile number. Once we have this information, our representative will reach out to assist you further.
Looking forward to your response.

Rated 1 out of 5 stars

It’s a rip off when you want to trade

It’s a rip off when you want to trade, they rip off in the process asking you to convert to USDC and charge you too much. It’s only good to hold crypto but not to trade in futures, rip off.

January 21, 2025
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Hi, we sincerely apologize for any inconvenience caused. Kindly update your review with the ticket number so we can check the details and provide you with an update at the earliest. We appreciate your patience and cooperation.

Rated 1 out of 5 stars

Third class app

Third class app, they are a looter company. The customer care is horrible. The safety of your money is zero, you can loose all your investment in this third class app. I have not option to attach the screenshots, but i have all the proofs with me.

September 27, 2024
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Narayana, we sincerely apologize for any inconvenience caused. Kindly update your review with the ticket number so we can check the details and provide you with an update at the earliest. We appreciate your patience and cooperation.

Rated 1 out of 5 stars

My Inr Withdrawl is blocked since 18…

My Inr Withdrawl is blocked since 18 Days though i have Active KYC. They sent IDFY for CPV 10 days ago (2nd august) and it was completed on that very day. Still no update from them. There customer care not responding any questions. Only copy pasting same answers every time "Sorry for inconvenience. Our team will get back to you soon" but that soon never came. They do not have any Phone call service for customer care. So it is kind of a situation where users need to suffer. and they do not even bothered by it.

July 26, 2024
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Sujoy, we sincerely apologize for any inconvenience caused. If you're still facing issue with the withdrawals then kindly update your review with the ticket number so we can check the details and provide you with an update at the earliest. We appreciate your patience and cooperation.

Rated 1 out of 5 stars

Fraudulent Action of Coindcv

Subject: Urgent Complaint Regarding Financial Fraud and Conspiracy - Request for Investigation

Dear [Recipient's Name],

I am writing to bring a matter of utmost importance to your attention, concerning a fraudulent scheme that has resulted in the freezing of my funds and poses a significant threat to unsuspecting individuals. I kindly request your assistance in investigating and taking appropriate action against the individuals involved.

I recently fell victim to an elaborate conspiracy orchestrated by a group of individuals associated with the website "coindcv.com." They have been actively deceiving people through various channels, including Telegram messages, promising passive income opportunities by completing specific tasks. These tasks involve posting positive reviews on Google links of numerous restaurants, as directed by a woman who acts as the primary contact.

Upon completion of the tasks, a data clerk is assigned to provide links for investment purposes. These individuals, who refer to themselves as "Teachers," encourage victims to invest varying amounts, such as Rs 1000, 3000, 5000, and even larger sums. They have a team dedicated to receiving payments via UPI and other modes of transaction. Importantly, they deliberately conceal the risks involved in these investments, failing to disclose that a simple error or network interruption during the task can result in the freezing of funds.

In order to unfreeze the frozen amount, victims are coerced into reinvesting a minimum of 4.5 times the last invested sum. This manipulative tactic leaves individuals with no choice but to invest further or risk losing their hard-earned money permanently. Shockingly, there are no qualifications or mechanisms in place to inform customers about the associated risks, further exacerbating the fraudulent nature of their operation.

I am writing this email not only to seek assistance in recovering my frozen funds amounting to Rs 141,000 but also to draw attention to this financial fraud and protect others from falling victim to the same scheme. This fraudulent group must be exposed, and appropriate legal action must be taken against them.

I kindly request that you prioritize this matter and initiate a thorough investigation into the operations of coindcv and its associated individuals. It is crucial that steps are taken to safeguard innocent individuals from financial exploitation and to ensure that those responsible for perpetrating this conspiracy face the full force of the law.

Furthermore, I intend to raise awareness about this scam to prevent others from becoming victims. I kindly request guidance on the appropriate social platforms or channels where I can share my experience and reveal the modus operandi employed by these fraudsters. By doing so, we can collectively work towards creating awareness and protecting potential victims from falling into their trap.

I have attached any relevant evidence and documentation that may assist you in your investigation. Please feel free to reach out to me should you require any further information or clarification.

Thank you for your attention to this matter. I trust in your expertise and commitment to justice, and I hope for a swift and decisive resolution to this unfortunate situation.

Yours sincerely,
Rajesh Kumar Singh

January 2, 2024
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Dear Rajesh,

Thank you for reaching out to us and bringing this matter to our attention. We appreciate your vigilance and commitment to safeguarding your online investments.

We would like to inform you that CoinDCX never contacts users on any social media platform for any kind of advisory assistance or requesting to transfer any kind of funds or asking any personal and sensitive information. If you receive any such messages, please do not respond to them. Also please report/block them.

It's crucial to clarify that any website claiming to be affiliated with CoinDCX, other than our official platform at www.coindcx.com , is not legitimate. We take the security of our users very seriously and do not endorse or have any association with unauthorized websites or platforms.

In the event of any financial losses incurred as a result of interactions with these individuals or websites falsely representing themselves as CoinDCX, it is recommended that you promptly contact your local cyber police station or formally submit a complaint through the official website at https://cybercrime.gov.in/.

We have taken action regarding impersonation of our organization and filed a case in Delhi High Court. The honorable court has granted an interim injunction in the matter, please feel free to go through the order for your reference (link: https://dhcappl.nic.in/dhcorderportal/GetQROrder.do?ID=591//2024//590756001722347006600_15825_6082024.pdf) attached for your kind reference.

To ensure the safety of your investments and personal information, we strongly advise that you only engage with CoinDCX services through our official website or official mobile app. Always verify the web address and the source of information before sharing any sensitive data or making any transactions.

Request you to please fill the following form https://bit.ly/3XduzEX for us to maintain a track of affected user or please report them immediately to our support team at spam.reporting@coindcx.com , and we will take appropriate action to address the issue.

Your diligence in verifying the authenticity of online sources is commendable, and it is an essential step in protecting yourself from potential scams.

We are here to assist you and ensure a safe and secure trading experience.

Thanks and Regards,
Team CoinDCX

Rated 2 out of 5 stars

No response from customer service

The service has been pretty good up until now. Customer service has been responsive, but today, service as ignored all attempts to find out the status of my account funds.

November 23, 2023
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

We're sorry for any inconvenience you've experienced. Kindly provide your ticket number in your review, and we'll promptly investigate the issue to find a resolution for you. We appreciate your cooperation.

Rated 1 out of 5 stars

no deposit of my crypto

no deposit of my crypto, fiat deposit not possible. No e mail = service.
Only crypto Withdrawal from other exchanges.
I lost my money.
Forgot this exchange for the time.

October 11, 2023
Unprompted review
CoinDCX: Crypto Exchange logo

Reply from CoinDCX: Crypto Exchange

Hello Karl,
We appreciate your feedback and would like to address the issue you've mentioned. To assist you effectively, kindly provide us with the ticket number in your review or alternatively, you can create a new ticket on our website at https://support.coindcx.com/ by selecting the "Chat Now" option. Your cooperation is greatly appreciated.

Team CoinDCX

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