Charnwood Reviews 347

We opted for the Charnwood C4Blu because it looked the right size for our lounge. The heat output is really good and the stove itself is very nice in appearance. We purchased the stove from The Stove... See more

What an excellent experience! My Charwood Woodburner had developed cracks in the back plates and I was concerned whether it was a) safe and b) needed replacing. Had a very useful phonecall which put... See more

We had one of your dealers to do the work and they were great. Very tidy and clean working and demonstrated how to use it, so far we are very pleased with the fire, much easier than our Baxi fire whi... See more

We were advised the 5kw would be the right choise by our installer but alas ww could only fit a 5"flue, so had to download size to the 3 7kw, although smaller this dose still give off good heat, we w... See more

The installation if our two Charmwood stives was done very professionally and we look forward to trying them out soon. Would be happy to recommend to others

Went to buy some flu cleaner for an existing stove, saw Charnwoods latest mini range woodburner cooker The Haven & the rest was history!... 2 weeks later all installed & oh my!...what a beautiful... See more

After nearly 20 years service my stove developed a fault in the grate riddling system, owing to a snapped split pin. The staff could not have been more helpful providing diagrams and information to e... See more

Very good discussion with the sales lady ,the woodburner was exactly what we were looking for . It looks great in the living room, but we have not used it yet.

We have had our Charnwood Island 1 for a few years now and it is by far the best purchase we have made. We were able to use it as our main source of heating for a couples years with the ability to bur... See more

Great team from the supplier through to the the people who fitted the wood burner , and then the wood burner which is excellent in that it is extremely efficient and warms not just the room but over a... See more

After my previous post, Matt at Vlaze returned from paternity leave and made the bespoke (size and fixing holes) hearth and heatshield a reality. Colour is from a limited number of non-standard whit... See more

Dan came and did survey he was great and made everything after, installation, and showing me how it use fire. Kev, Jordy and Mark did installation they were very professional very friendly,and clean... See more

First wood burning stove I've had, very well fitted by Heritage stoves, Guisborough, it looks great, I've used at few times on cooler evenings, very easy to use, looks great and gives out plenty of he... See more

Communication with the installation team was clear and arrived on the agreed date/time. They were friendly and on arrival briefed us on the removal of the old stove and flue and installation of t... See more

Ordered a part for my Charnwood country 6 arrived next day but wrong part was sent spoke to Hannah from the technical department correct part sent next day couldn’t be more helpful 5stars ⭐️⭐️⭐️⭐️⭐️... See more

We’re really pleased with our new stove! It looks great and keeps our home warm and cosy. The installation was quick and professional, with the team ensuring everything was set up perfectly. We’ve bee... See more

The problem was a log burner door catch that wouldn't 'catch'. The technical dept were able to give explicit advice with some pictures which resolved the problem. I was impressed with the the fact tha... See more

Bought a C-Seven BLU stove through a local dealer/installer in December last year. Recently one fire brick broke in half. I contacted the supplier who told me 'no stove manufacturer will guarantee fir... See more

Absolutely love our Charnwood Bay BX Wood burner, installed by Kernow Fires. The fire looks very modern and stylish but more importantly provides efficient warmth to our home. Thank you Charnwood for... See more

We've been delighted with our stove for 15 years, but needed to renew the rope in the door. The Charnwood website made it incredibly simple to order the right part for our model, and when I emailed Ch... See more

Absolutely outstanding customer service. I had a a small issue with a Charnwwod Country 8 wood burner and was close to replacing. Following a couple of emails to Bob in customer service it would ap... See more

The Pod is amazing. Fitted with the 3kw Aire stove it fits perfectly into our new kitchen/garden room extension without the need for a protruding ugly hearth. Huge thanks to Peter and the team at Abb... See more

Looked at many different wood burning stoves and finally decided to purchase the Aire 5 after keeping going back to it. This product seems value for money and looks very good in our free standing surr... See more

Faultless installation by Heritage Stoves (Guisborough). Thick and uneven stone walls to contend with. Left everything clean and tidy. Able to use a snug room, which previously was always cold.

The Charnwood Arc 5 was recommended to us by Ebben & Yorke in Sutton Coldfield because of where we wanted to position the stove, and what a super stove this is just sitting in the corner of the room a... See more

I recently ordered a spare part for my stove , I had a visitor when it arrived , he commented " you can tell a lot about a firm by their care/attention to detail of their packaging - very professional... See more

My recent order was processed in accordance with the company's terms and conditions and I was very happy with the goods I received. Above and beyond this was the help I got from Robert Stockton in... See more

Charnwood have a great range of wood burners and we were able to choose the right one to suit us very easily. It’s also nice to have a good choice of colours to pick from. We have the Country 4 and we... See more

Minimal disruption whilst the work was being done with efficient friendly staff. There was only a small amount of dust when they removed the old fireplace and they removed all waste when the work was... See more

Charnwood Air 5. Having had a clearview for years and loving the stove I decided to go for the aire 5. What a terrible dangerous design. The ash pan is far too shallow the hot embers fall out meaning... See more

they were honset and very helpful with giving me all the types of fires that would work the best for me in my home and it was the best thing i have done to make my home warmer and also making the fire... See more

I wanted to give some feedback on the Charnwood Aire 7 I installed in October last year, so I've had 6 months with it over the Winter too. I have to say it is the most wonderful of wood burners I hav... See more

Purchased an Aire3 low stand. Although in theory a bit small for the size of the room, it was all I could fit in the existing fireplace without making any major alterations. Although it was a bit of... See more

We love our Charnwood Skye 5 multi fuel stove. It’s very well manufactured and strong and sturdy. The agent who installed our stove were super efficient and very helpful. Would happily recommend this... See more

Stove works well, not used it much yet. Chimney is a bit industrial looking but we can live with that. Still to test the oven but lots of lovely warmth and like the fact we can see the logs burning.... See more

we bought a Charnwood C5 through a 3rd party and ended up having some issues with the installation so contacted Charnwood directly. I have to say they were just brilliant by phone and went above and b... See more

The guys that came to fit the stove, were so careful, keeping everything clean with minimal disruption. just waiting on a part to finish off the install, otherwise I cannot complain about the serv... See more

We bought a Charnwood Haven. It's a fabulous stove. Delivered promptly and really well packaged on a pallet. Installation went well but here is where it dropped a star. The fitter came across a sm... See more

The style and efficiency of the design plus the size which is compatible with the space available to install the stove. My satisfactory experience of owning 2 Charnwood stoves in my previous home aid... See more

Great product quality. Installed by a stockist so no problems. All round good experience.

Great stove, delivered to Philips stoves in Ballymena, 2 screws missing from bottom closure plate, luckily we noticed before the installation. Rectified by collecting new screws from supplier.

Having contacted Charnwood direct we were pleased with the information we received. The company we used to install the stove we chose also were very helpful and knowledgeable.

Everything was so straight forward from ordering to delivery. The Arc 7 I bought is truly the best stove for the area we have to heat.

The construction of the stove is excellent. The stay cool handle, easy to use riddle and emptying tray. The only thing that lets it down for me is the single pane door which is not easy to keep clea... See more

Your wood burner is very robust and well made. I'm sure it will last for a long time. Your advice over the telephone was friendly and helpful.

Seamless experience from start to finish - excellent quality product and reasonably priced compared to other providers we considered. Fitters were experienced and professional and did a great job and... See more

Fitters have done most competent job and stove working

Just a great little feature to our living room

A beautiful multi fuel burner that works brilliantly and looks fabulous. Easy to operate Instalation, purchase etc all done very smoothly. All the regulations complied with and certificates supplie... See more