C&M Travel Recruitment Reviews 382

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 5 out of 5 stars

From the moment a potential role was discussed, I felt fully prepped and supported, with great communication throughout the process. Lisa was sure to keep me updated, checked in on the days of inte... See more

Company replied

Rated 5 out of 5 stars

Kelly was absolutely amazing she was really helpful offered great advice and helped me though the process smoothly.

Company replied

Rated 5 out of 5 stars

Rachel at C&M is amazing! Reached out to let me know of the role, set up the interview and helped me prepare. Exactly 3hrs after the interview, Rachel called me to say TTC had offered me the... See more

Company replied

Rated 5 out of 5 stars

I absolutely loved working with Pam at C&M Travel Recruitment. She was incredibly responsive, always keeping me in the loop and making the process feel seamless. On top of that, she’s just genuinely l... See more

Company replied

We perform checks on reviews


Company details

  1. Recruitment Service
  2. Recruiter

Information provided by various external sources

C&M Travel Recruitment is the leading recruiter for travel jobs in the UK, with offices in London, Manchester, Surrey and Sydney.


Contact info

4.8

Excellent

TrustScore 5 out of 5

382 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Professional, Personable, and Always One Step Ahead

Working with Tim has been an absolute pleasure. He’s one of those rare recruiters who genuinely listens, understands the nuances of a role, and balances candidate experience with client priorities beautifully.

Throughout my recent process, Tim was proactive, transparent, and always a step ahead, managing communication seamlessly between myself and the potential employer, clarifying details quickly, and keeping things moving without ever feeling rushed.

What I really appreciated was how he helped me step back and see the bigger picture which made the final decision feel grounded and confident.

Professional, empathetic, and genuinely invested in finding the right fit, Tim made what can be a stressful process feel calm and he was always available to answer questions and talk things through.

October 10, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

What amazing feedback to receive - thanks so much for this, Clare!

Owen

Advertisement
Rated 5 out of 5 stars

Kelly was absolutely amazing she was…

Kelly was absolutely amazing she was really helpful offered great advice and helped me though the process smoothly.

October 3, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic to hear - thanks so much!

Owen

Rated 5 out of 5 stars

Supportive and personable agents

From the moment a potential role was discussed, I felt fully prepped and supported, with great communication throughout the process.
Lisa was sure to keep me updated, checked in on the days of interviews and continued to support with a good luck message.
I’m extremely grateful to Lisa and the team for matching me with my most suitable role- thanks guys!

August 22, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Sarah!

Owen

Rated 5 out of 5 stars

The whole team are amazing

The whole team are amazing, Special mention to Rachel, she has been truly amazing, supportive, throughout the journey .

October 1, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic - thanks so much for this, Shaun!

Owen

Rated 5 out of 5 stars

Pam was great

Pam was great, very informative and kept me in the loop the whole time.

September 25, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Will - we really appreciate it!

Owen

Advertisement
Rated 5 out of 5 stars

Lisa was super friendly and…

Lisa was super friendly and professional. Gave great advice and kept in touch throughout the process. Communication was always speedy. Would highly recommend.

September 12, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks for the amazing feedback, Lucy!

Rated 5 out of 5 stars

C&M really are the best

Duncan is extremely knowledgeable and able to discuss alternatives that perhaps you had never really thought of. The whole process of interviews and job offers he makes so quick and painless

September 2, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Hi Pauline, thanks so much for leaving this feedback - we really appreciate it.

Owen

Rated 5 out of 5 stars

I absolutely loved working with Pam at…

I absolutely loved working with Pam at C&M Travel Recruitment. She was incredibly responsive, always keeping me in the loop and making the process feel seamless. On top of that, she’s just genuinely lovely to work with—kind, professional, and supportive every step of the way. Highly recommend her!

July 21, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's amazing feedback - thanks so much, Andrea!

Owen

Advertisement
Rated 5 out of 5 stars

Exceptional support

Big thanks to Kelly and Barbara for all the support during my job search — you’ve been amazing! I really appreciate everything you’ve done and would absolutely recommend your agency to others

July 30, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Carine - we really appreciate it!

Owen

Rated 5 out of 5 stars

Rachel at C&M is amazing

Rachel at C&M is amazing! Reached out to let me know of the role, set up the interview and helped me prepare.

Exactly 3hrs after the interview, Rachel called me to say TTC had offered me the job.

The whole process has been smooth, professional with excellent communication.

Highly recommend! ⭐️⭐️⭐️⭐️⭐️

July 24, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Amy - this is amazing feedback to hear! And congratulations on the new role.

Owen

Rated 5 out of 5 stars

Fantastic service!

The representatives I dealt with were so friendly and helpful. My main contact was Jacky who was super! Very efficient and reassuring. Found some suitable roles and gave me plenty of information about them so I could prepare. Also checked in after interviews to see how they went.
Searching for work is really hard at the moment and having a team like this, took a lot of the stress away.

July 18, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much, Marley - this is wonderful feedback. And congratulations on the new role!

Owen

Rated 5 out of 5 stars

Very Helpful

Jacky was great in helping me find a new job role and always kept me updated.

July 1, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic - thanks so much, Antonio!

Owen

Advertisement
Rated 5 out of 5 stars

Rachel Elmore is outstanding

Rachel Elmore is outstanding! She makes everything so simple and has a magical ability to match you with your perfect role. She listens to your wants and needs and gives fantastic advice throughout the process. She really knows and understands the travel industry and has great industry contacts. Rachel is quick to respond to messages and keeps you in the loop at all times. I hope not to need her service for sometime as I have a new job that I love, but I have already recommended her to a friend and she would be my first point of contact if I was ever looking for a new challenge. Thank you!

July 14, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Wow, that's amazing feedback! I'll pass this on to Rachel - thanks so much, Katie.

Owen

Rated 5 out of 5 stars

Professional help and support

I would like to say thank you to Rachel for all consistent support, professional help and guidance throughout the recruitment process. From the very beginning, she took the time to understand my goals and helped match me with opportunities the truly fit my skills and interests. Thank you once again all your time, patience and encouragement :)

June 10, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much for leaving this amazing review! We really appreciate it.

Owen

Rated 5 out of 5 stars

Rachel and Kelly were excellent with…

Rachel and Kelly were excellent with helping me get the interview and then pre interview preparation.Since being offered the role they have had all my questions answered by the company putting me in good spirits before starting.

March 18, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic to hear - thanks Mark!

Owen

Rated 5 out of 5 stars

Pamela was a fantastic resource.

Pamela was a fantastic resource throughout the recruitment process, and C&M have been easy to use. Very happy to recommend to my colleagues.

February 11, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's very kind of you - thanks so much!
Owen

Advertisement
Rated 5 out of 5 stars

This is my second time securing a job…

This is my second time securing a job through Rachel Elmore, she is so friendly and professional and really takes the time to tick all of the boxes.
Thank you again, it’s always a pleasure.

January 31, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

That's fantastic to hear - thanks so much for leaving this review for us, Liv!

Owen

Rated 5 out of 5 stars

Rachel

Rachel was amazing throughout my whole experience! She went above and beyond for me, she is a great asset to the team! xx

February 18, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks so much Ann-Mairi - that's very kind of you!

Owen

Rated 5 out of 5 stars

Jacky is an asset to the team

Jacky is an asset to the team. She is attentive, friendly and her service is amazing.

Thank you Jacky. You are fab!

February 17, 2025
Unprompted review
C&M Travel Recruitment logo

Reply from C&M Travel Recruitment

Thanks Leilani - we really appreciate the feedback!

Owen

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look