BHSF Reviews 7,715

I was having trouble accessing my policy and couldn't find any information so i could register and find my policy details. Neil Ryder was very helpful and provided quick replies and was able to find m... See more

Having been with BHSF for many years, I cannot praise them highly enough. Claims are so easy to do online and are always processed quickly . Although everything is clear as to what and when you can cl... See more

I have always had excellent customer service from BHSF. Today I called at 9.30am to report my account being blocked. Riya Sethi was incredibly helpful and by 11.40am to let me know my account had been... See more

Mostly happy with my claims ! Dental and Chiropody claims are settled with amazing speed ! Claims for private Consultants fees and further investigations can sometimes be a little bit confusing .

Many things about BHSF are great however, there are some things that arent easy to claim for or I cant understand why something cant be claimed for. An example is that you can claim for hearing... See more

All the way through my claim which hasn't taken as long as I thought it would, everybody has been really helpful and advised from how to make the claim, paperwork i needed and all the proof I needed t... See more

Excellent customer service when I rang. I had missed the email about the portal changing so was worried when I could not sign in. However the call handler was very helpful and friendly and stayed with... See more

I've been with BHSF since I was an Austin Apprence in the 1960s, and have remained with them ever since. I think that's says volumes. I had a family membership, but now there's just me and my wife. A... See more

A value for money scheme, that is especially beneficial for retired people. Service is always excellent and payments paid promptly. The website is very easy to navigate.

The person I spoke to Nasimer, was extremely helpful, reassuring and polite. Just the type of person you need to deal with queries that are not your fault. I would have no hesitation in recommending B... See more

Bhsf pay dental and low cost items very quickly for this they get 5*. However, I am massively disappointed to fine the cash towards a health check is a pointless offer. As I cannot get a Bluecrest... See more

This is a company you pay for the benifit that suits you and can be rest assured the company will honour your claims. I would recommend get their information leaflets and see whats suitable for your... See more

Parvinder was extremely helpful. Not only have I had clarification on my dental reimbursement but also on my benefits at the time of retirement. BHSF is a wonderful organisation...lots of help and ver... See more

Neil was very helpful in processing my claims for the cardiology appointments I needed to avoid a long wait on the NHS. It is stressful enough having heart problems & struggling to pay & Neil has hel... See more

My policy is through an employee benefit scheme and payment comes off my wages. Can’t knock them to be honest once you have submitted your claim it is usually paid within 3-4 working days. Reasonabl... See more

Always excellent service, with a speedy turnaround time. Recently I had made a mistake on my claims form and the agent was very courteous and understanding explaining how I should correct it.

Neil provided excellent support when I needed it, by navigating and processing my claim efficiently in the least distressing manner Thank you

I have been with BHSF for many years and haven't experienced any difficulties. I originally paid monthly out of my salary. Now I pay from my company pension. If I've had a query it's always been dea... See more

I was so impressed with how quickly BHSF processed my dental claim. The entire process was seamless, and the money was in my account in less than a week. Excellent service!

Hassle free service. Received payment a quick time after claim was submitted. Would use again in the future

Initial advice re a potential unique claim, to which I received a professional, positive & concise reply. When making my claim some weeks later I received my BACS Transfer in full within 48 hours wit... See more

The claim form provides support to help keep the claim accurate, which then means it is processed quickly and paid promptly.

Issues registering for a new account, contacted the help desk, recieved a very prompt response from “Neil” who sorted my problem instantly and I now have an account set up! Thank you Neil for the 5* s... See more

Nasima was polite, helpful and sorted out the problem. You know, it’s never the fact that there’s been a problem, it’s more how the staff react and sort it out that counts. Nasima did just that. Well... See more

Using the on-line claim system made the process of making a claim so easy, payment was quick as well.

Quick response to claim. Sent 3 images of dental receipts on the same day, all three were approved within a few days.

Staff are extremely helpful and have always provided prompt support and processing of claims. Claim Services Assistant K. Haynes especially helpful.

I have been with the company for many years and have always found them very helpful and prompt in their reimbursement claims.

Always receive prompt payment of claims and any queries are answered swiftly by knowledgeable staff.

After waiting over four weeks for the claim form to arrive I telephoned and requested a second. This arrived promptly. Five stars for the quickness my claim was dealt with.

I needed some help from the BHSF help desk and Neil kindly answered all my questions. It's important to know that the company will respond if you need to contact them.

Riya was very helpful and upheld the standards of BHSF more than adequately.

Always easy to make a claim which is quickly paid Generous allowances to be made

Always so easy to submit a claim and the helpline staff are always amazing and helpful

As a long time member I have always had excellent attention and great service from BHSF.

This company makes it so easy to claim. The on line claim system is very quick and easy to use. The claim is also processed very quickly and the money in the bank within a couple of days.

Very quick service been a member many years and never had an issue brilliant service online

Great efficient service. Easy to use website. Payment was made super quick

The company is very quick to action a claim when submitted online. I have no complaints.

A very straightforward claim form. Also account details clear with previous claims information.

Phoned up with a query about my claim, was sorted out very efficiently and quickly. Very impressed.Spoke to a friendly and helpful lady

In general the service is good but the cost is tremendously restrictive for what you get in return.

Simplicity of filling in the forms,quick response to all invoices.

I like the easy on line claiming and the efficiency of how the claim is dealt with. I didn’t like the increase in price by 100% this year

I appreciated the feedback from the team, however the reason I dropped the score was because of the difficulty processing my claim online.

I have never had a bad experience with them and recommend them to my family and friends

Quick and easy to access and money into bank within couple days

Dealt with my problem . My fault did not check it over before sending. Had the money in the bank straight away. Thank you Christine.