Atlantech Online, Inc. Reviews 32

Kevin and Jess were very prompt in assisting me with my question. Kevin provided simple and exact steps for what I needed to do and Jess was able to finish our phone set up online. I have worked with both of them in the past and always know I am in good hands with them!

Atlantech has always been swift to assist us with any needs or concerns that arise. Their support staff are knowledgeable and helpful. I would recommend their services to anyone in the area.

Attentive service.

Great Job! They kept at it until the issue was resolved.

Jack was Awesome! He resolved my issues and made a phone call back to make certain all was good!

When I needed necessary phone lines to monitor our fire alarm system, Atlantech Online stepped in and started the process of replacing the lines on day one. I really appreciate the effort they put into fixing my problem.

After receiving distressing information with a competitor LEC with a late circuit delivery, I contacted Morgan Henry noting I needed a circuit delivered to our building with a short 3-week turnaround timeline for new office build out in Washington DC. Morgan called me back within 5 minutes and already had blocked out time for a site survey under the next day, delivering the circuit under 9 days. Grateful to have Morgan Henry, Tom Collins, and Ed Fineran as partners with all things Tech. They are leaders in this industry and are always willing to help their customers going the extra mile.

Always a pleasure dealing with support when needed. Very reasonable costs for services provided and convenient location!

We recently ported to Atlantech within the last few months. The WSSC team has found Atlantech to be very responsive and helpful whenever we have questions or want to discuss any concerns that we have.

Robert is always amazing to work with, I appreciate his help and knowledge!

Generally responsive and reliable staff and services.

The knowledge, professionalism and friendliness of the technician was above and beyond what I expected. He solved my problem and offered additional information to help in other areas of concern to me.

The tech that worked with me went above and beyond his duties. Not only did he help me resolve the issue, but he also stayed on the phone while I tested out the fix, and even used his own personal phone to do a test call with me.

Fast resolution of the problem.
As always, customer service is top notch !

We've been loyal customers of Atlantech Online for a couple of years now, and the transition to their Microsoft Teams voice service has been nothing short of revolutionary for our insurance company. It has streamlined our communications in ways we couldn't have imagined.

The support from Atlantech has been consistently exceptional. Whenever we reach out with questions or need to make changes, their team is incredibly helpful and responsive. Whether it's through their chat function or submitting tickets over the phone or by email, we've always experienced swift turnaround times. The Microsoft Teams voice interface is fantastic allowing us to manage voicemails and personal settings from anywhere.

What sets Atlantech apart is the ability to directly call and get a knowledgeable support person on the line promptly. Their proactive alert system keeps us in the loop about planned maintenance and any potential issues that might affect us.

We can't speak highly enough of the seamless experience we've had with Atlantech's Microsoft Teams voice service with Atlantech’s support. It has truly transformed our operations.

Our company has enjoyed a very positive experience with Atlantech for several years now. We highly recommend them!

The team is very helpful when I reach out with issues. I've used their chat function and have submitted tickets and both have had good turnaround time. I like the new customer portal as well. Great for checking voicemails and changing personal settings from anywhere.

Very quick service. Internet works as described. Communication from the team is fast and constant. Great customer service. Would recommend.

Tech support has always been great with Atlantech.