Airport Car-parking-manchester Reviews 236

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express significant dissatisfaction with various aspects of the company's services. The location seems to be a recurring issue, with many consumers reporting problems. Payment processes are also a sore point for a lot of people. Furthermore, a notable portion of reviewers voiced concerns about refunds, adding to the negative sentiment. The service itself appears to be a significant area of concern, as many people reported negative experiences. The opinions regarding the staff are mixed, with no clear consensus among reviewers. Some people had positive interactions, while others had negative ones, or remained neutral. This lack of agreement suggests inconsistency in the quality of staff interactions.

Based on these reviews

Rated 1 out of 5 stars

I paid £160 to park at T2 Meet and Greet for 2 week holiday. Could not find entrance off roundabout due to inadequate signage. Only sign is for P1 ??? for a Terminal 2 carpark. Accidentally drove thro... See more

Rated 1 out of 5 stars

Dropped off terminal 1 in May not longer than 5 minutes barriers not working so recvied the option to pay or £100 pound £60...paid the amount about £5 to £6...Aug no barriers stay no longer than 5 min... See more

Rated 1 out of 5 stars

Signage was awful. Ended up at the wrong pre-booked car park, got directions to the right one from operative. At some point point strayed into the drop off lane for under 3 minutes and got clobbered w... See more

Rated 1 out of 5 stars

Absolute disgrace. Never saw any signs about payment, completely unaware of this. We arrived at 3.19 am and left at 3.23 am. Received a letter with a fine 21 days after the drop off. So annoyed,APC... See more

Rated 1 out of 5 stars

I'm a blue badge driver. Why, when collecting a car from Meet and Greet, terminal 2, are the disabled places located at the furthest possible part of the parking lot from the key collection office?... See more

Rated 1 out of 5 stars

Paid £5 online for T2 drop off but still got fined! Had to supply copy of credit card statement and they then had the cheek to say that, on this occasion, they would withdraw the fine as a discretion... See more

Rated 1 out of 5 stars

Terminal 2 Express Pick Up AVOID unless you understand restrictions. There is a relatively new way to pick up, using the ‘express’ route. May seem ok, but I was picking up someone who was unwell. R... See more

Rated 1 out of 5 stars

Disgusting that this airport is legally allowed to swindle money out of people ! £5 for 5 mins is infuriating. The pricing structure is also designed to swindle. Must be lots of less able people who i... See more

Rated 1 out of 5 stars

Never mind people complaining about £5 fir 5 minutes, if you are there for just (less than) 24 hours they charge £85!!! Absolutely disgusting im ashamed to be from Manchester. I will use Liverpool Air... See more

Rated 1 out of 5 stars

Again can’t echo the same comments enough, awful system in place so messy. Roadworks at the terminal, couldn’t get to the correct location and dropped off where I thought wouldn’t get a charge... See more

Rated 1 out of 5 stars

Absolute disgrace. Parking Charge Notice for using T1 drop off. The access ramp has always been the entrance to the car park also. Doesn't matter how many signs they have up, not one of them reads 'Fo... See more

Rated 1 out of 5 stars

How can an airport increase charges every 15 mins when you’re waiting for them to arrive and have no control over passport control or baggage handling? My wife paid over 20 quid recently because her... See more

Rated 3 out of 5 stars

It took ages for pick up from the airport. We had to ring three times and each time the person that answered kept saying the driver was on his way. We waited for pick up for 46 mins. Will try another... See more

Rated 1 out of 5 stars

The whole new system at Manchester Airport for barrier less parking is c**p. Tiny signs that you can barely read, time pressure to get in and out as quickly as possible- all designed to get you stres... See more

Rated 1 out of 5 stars

Dropping off at Manchester Airport is an opportunity for them to rip off the motorist! Signage for charged drop off is large and clear. The barrier-less system is designed to make more money out of... See more

Rated 1 out of 5 stars

Confusing signs. Dropped somebody off for the 1st time. did not take more than 5 minutes. Barriers were up so I thought Parking may be free. Had a letter 2 weeks stating I can appeal or pay the fine o... See more

Rated 1 out of 5 stars

This system is all about making more money from the motorists again. The old barrier system was over priced for a 3 minute drop off but the barrier less system is a complete RIP OFF. The signage ( if... See more

Rated 1 out of 5 stars

DO NOT USE MOBIT PARKING LTD!! Absolutely terrible service! Showed up late, waited over 45 minutes for the car on arrival. My car looked like it had been taken off road rallying, worst bit about it wa... See more

Rated 1 out of 5 stars

I’d give these lot zero stars if I could paid them online twice for my car as I put the wrong reg in the first time I’ve emailed them for a refund been waiting a week now still no reply.These lot are... See more

Rated 1 out of 5 stars

Well! Yes nice to just drive in and out but £5.00 for one minute is certainly excessive and then on top 83p vat! OK there are alternatives but it doesn't justify the ridiculous charge of £5.00 for up... See more

Rated 1 out of 5 stars

Disgrace, ive been billed for dropping off and forgetting to pay the amount by the time ive got home, and then ive been away for two weeks, yet they only give you two weeks to pay the reduced amount..... See more

Rated 1 out of 5 stars

I will echo what others have said. This new system is deliberately designed to maximise revenue from human error. I genuinely forgot to pay on my last visit and now am faced with a fine. I might as we... See more

Rated 1 out of 5 stars

Accidentally drove through the express drop-off area. I did not drop anyone off and went to park in the short stay car park (took 1 minutes to drive through). You are charged as soon as you enter so s... See more

Rated 1 out of 5 stars

I am wanting to visit a relative overseas who is close to passing away. Hence I do not know exactly how long I shall need to park at Manchester Airport, so that I can spend some time with her pr... See more

Rated 1 out of 5 stars

I have been sent a penalty for barrierless drop off which is not advertised anywhere at the barriers. How am I supposed to know that it is barrierless drop off? mind read? I think this is a big con... See more

Rated 1 out of 5 stars

Tried for 30 mins to pay for pickup on line terminal 2. Robot asks for registration no. After giving first three digits robot recognises it as "Y O U" tried 7 times before giving up. Can't speak... See more

Rated 1 out of 5 stars

Read previous reviews they are all true. On drop off we almost lost our fight. Rang call center over 30 times before somebody replied. On pickup we waited 3h, with three tired children at the air... See more

Rated 1 out of 5 stars

PARKING SCAM!!!! Spent 90 seconds in their collection point. Couldn’t pay before I went, couldn’t pay whilst I was there, couldn’t pay after I left. Turns out you have to wait an hour after you’ve bee... See more

Rated 1 out of 5 stars

Having parked in T2 car park on the roof level paid my £9.80 for a short stay, the queue to get down was that busy I had to pay another £3.40 at the barrier this was caused by the delay of people havi... See more

Rated 1 out of 5 stars

On return to pick my car up from T2 meet & greet my car was damaged to the back hatch, nasty dent and long scratch to paint work, made a compliant and was told there not excepting lability because it... See more

Rated 1 out of 5 stars

AVOID THESE LYING Cowboys AT ALL COSTS Wish id read the previous reviews before booking!!!!MOBIT AIRPORT PARKING also go under MANCHESTER AIRPORT PARKING SERVICES and various other names,these are to... See more

Rated 1 out of 5 stars

ABSOLUTELY DO NOT TOUCH THIS TERRIBLE COMPANY!!!!!!!!!! waited 4.5 hours for my car to be brought to us on our return from holiday tried to call 54 times (thinking by this time our vehicle had been... See more

Rated 1 out of 5 stars

Car Park Manchester (Mobit Airport Parking) DO NOT USE !! Had to call them several times to arramge for someone to collect the car at T1, each time was told that they couldnt find the booking. Waite... See more

Rated 1 out of 5 stars

Awful experience with Manchester airport parking at Terminal 3. My car was damaged while I was on holiday by an airport car park employee. On my return I was told they had accepted liability and would... See more

Rated 1 out of 5 stars

Called as advised 20 minutes before reaching terminal 2 Manchester Airport, couldn't get through for 10 minutes. Then was told to drive slower as they where very busy and no one was available to col... See more

Rated 1 out of 5 stars

Only because I could give no stars is why these disgusting people got one. I rang as required 15 mins before arrival to be told "Sorry not doing it today email for a refund" We met two other coup... See more

Rated 3 out of 5 stars

Booked online to park our car at Jetpark 1 for 7 days. There was quite a few road works inside the car park and the diversion signs were totally confusing and took at least a good 20 minutes of drivi... See more

Rated 1 out of 5 stars

Would not even give a 1 star. Looks like we had a lucky escape however after calling them over 30 times and it being engaged all but twice with no answer we had to use the long stay at manchester airp... See more

Rated 1 out of 5 stars

MANCHESTER MEET AND GREET LTD t/a MANCHESTER CAR PARK:- Made a horrendous mistake of booking with these instead of the official Meet and Greet. What a mistake!!!! Didn't answer the single mobile n... See more

Rated 1 out of 5 stars

Absolutely appalled that you cannot pay for parking on site. There is nowhere for you to pull over after you leave, and it is very easy to forget when you have to drive for 3 hours to get home. I trie... See more

Rated 1 out of 5 stars

I booked with Manchester Airport Services on 8th April 2018. The damage to my vehicle is £6,500, they have damaged the bumper, wine, bonnet and broken suspension. When I called up on our return was... See more

Rated 1 out of 5 stars

COWBOYS ALL LINKED TOGETHER DO NOT USE MEET AND GREET NEVER TURNED UP TOOK MY MONEY PANICKING OVER FLIGHT I PARKED IN THE AIRPORT EARLY HOURS DARK NEAREST ONE , £ 240 !!!!!!!!!!! CONTACTED CUST... See more

Rated 1 out of 5 stars

DO NOT USE! Wish i looked at reviews when booked. We dropped our car off with them, when returned at 2:00am which we had booked and told its 24 hour service, nobody was there nobody answered the phone... See more

Rated 1 out of 5 stars

The new charging system for Drop Off charges are ridiculous!!! Why do we now have to mess about phoning or going Online. What was wrong with Tapping your card to pay ? Pity th... See more

Rated 1 out of 5 stars

Confusing Airport Fines: Two Charges for Driving Through Drop-Off Zones It sounds like I had a truly frustrating experience at the airport! I have received two separate £100 fines on the... See more

Rated 1 out of 5 stars

Ended up paying 3 times to pick up. Guest had to wait on the plane to get off. First visit to quick drop off. Allowed 15 mins then goes from £6.40 to £100. I walk 2 cars up to see if I cou... See more

Rated 1 out of 5 stars

Dropped my son off at terminal 2. Didn’t get out of the car as normal. Drove to pay at barrier as per previous visits but barriers had been removed. Thought that it had been changed to free drop off b... See more

Rated 1 out of 5 stars

Would give no stars if possible! Drove down from Glasgow and accidentally drove through Drop Off Zone in search of the Meet and Greet parking entrance...traffic was manic! We didn't stop and certainly... See more

Rated 1 out of 5 stars

Absolutely disgraceful and no ethics. When you go under the barrier if you turn around and come out without even parking they still hit you with a £6.40 charge. They won’t lift the barrier and they th... See more

Rated 1 out of 5 stars

After using the drop of for free, for many, many months/years, recieving a £60 fine after missing the new signs is appalling service. They must have made extraordinarily revenue from.innocent people.... See more

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1.3

Bad

TrustScore 1.5 out of 5

236 reviews

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Rated 1 out of 5 stars

Do not use express parking x

Right where do I start this parking service is false advertising as they call it express but you have to wait a hour before they come and pick you up. Last night my daughter and her family 2 kids came back from holiday and was early hours of this morning when my son in law phoned them up to come with his car they were horrible stating he swore at them when he was actually talking to someone else so the guy on the phone threatened to sell his car and told him "I will definitely take an hour now " my daughter her husband and 2 kids were freezing cold . I think it's disgusting for them to treat people like this please do not use this service go with jet parks they don't threaten you x

October 17, 2025
Unprompted review
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Rated 1 out of 5 stars

Absolutely disgraceful and no ethics

Absolutely disgraceful and no ethics. When you go under the barrier if you turn around and come out without even parking they still hit you with a £6.40 charge. They won’t lift the barrier and they threatened you with all sorts of things like keeping your number plate to the police et cetera. Absolute scumbags. I hope there’s a nice warm place in hell for these people!!!

October 4, 2025
Unprompted review
Rated 1 out of 5 stars

Never Use This Airport Again

I paid £160 to park at T2 Meet and Greet for 2 week holiday. Could not find entrance off roundabout due to inadequate signage. Only sign is for P1 ??? for a Terminal 2 carpark. Accidentally drove through Drop off zone (twice) and got 2 x£60 fines. One timed at 11 seconds duration. Many other people done same. IT IS NOT OUR FAULT even Bury MP James Frith has written to Managing Director Chris Woodroofe complaining about inadequate and misleading signage. Ive used this airport for 40 years. Stuff it never again

September 11, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely disgrace

Absolute disgrace. Never saw any signs about payment, completely unaware of this.
We arrived at 3.19 am and left at 3.23 am.
Received a letter with a fine 21 days after the drop off.
So annoyed,APCOA are robbing Ba.....s

September 30, 2025
Unprompted review
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Rated 1 out of 5 stars

Cheaper to hire a limo

Signage was awful. Ended up at the wrong pre-booked car park, got directions to the right one from operative. At some point point strayed into the drop off lane for under 3 minutes and got clobbered with £170 fine for "ignoring" a letter we never received. Parking and fine cost almost as much as the holiday. Never again. Tempted to not use the same airport either.

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

I'm a blue badge driver.

I'm a blue badge driver.
Why, when collecting a car from Meet and Greet, terminal 2, are the disabled places located at the furthest possible part of the parking lot from the key collection office?
Don't tell them you have a blue badge, you won't have as far to walk

September 17, 2025
Unprompted review
Rated 1 out of 5 stars

Dropped off terminal 1 in May not…

Dropped off terminal 1 in May not longer than 5 minutes barriers not working so recvied the option to pay or £100 pound £60...paid the amount about £5 to £6...Aug no barriers stay no longer than 5 minutes FINED £100 or £60., paid after appeal failed. ...There is clear signage which blends nicely into the dimlely lit grey concrete slabs, but only becomes apparent once pointed out, but its NOT by the EXIT where you expect to pay. This is clearly strategic unethical practice by this company that seems to be condoned by Manchester Airport, it city region and the regulators...Absolute disgrace.

August 16, 2025
Unprompted review
Rated 1 out of 5 stars

Terminal 2 Express Pick Up AVOID unless…

Terminal 2 Express Pick Up AVOID unless you understand restrictions. There is a relatively new way to pick up, using the ‘express’ route. May seem ok, but I was picking up someone who was unwell. Restrictions are 15 mins, but also MUST stay with the car. This is not clear as you arrive at the entrance. Therefore, I ended up paying twice. £6.40 driving through….then had to re-enter short stay and pay using token another £6.40…..rob you blind every way they can

September 10, 2025
Unprompted review
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Rated 1 out of 5 stars

Never mind people complaining about £5…

Never mind people complaining about £5 fir 5 minutes, if you are there for just (less than) 24 hours they charge £85!!! Absolutely disgusting im ashamed to be from Manchester. I will use Liverpool Airport in future and suggest you all do the same

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

I never write reviews but went to pick…

I never write reviews but went to pick my wife up a went in the drop off instead of the pick up.To top it all my phone froze and I couldn’t contact anyone.The lady on the car park was really nice and told me i must leave and go to the pick up before i got fined.
In the pick up another good guy checked the incoming flights for me because my phone want working and advised me to go to the short stay and go in the terminal to find them.I found my wide and friends and left.
This morning i wanted to check i had paid for my parking and the lady o the phone was brilliant she informed me they would refund my mistake and checked I didn’t owe anything else.
Good staff need praising sometimes when they do a good job
Thank you

September 4, 2025
Unprompted review
Rated 1 out of 5 stars

Paid £5 online for T2 drop off but…

Paid £5 online for T2 drop off but still got fined! Had to supply copy of credit card statement and they then had the cheek to say that, on this occasion, they would withdraw the fine as a discretionary measure and that not to rely on that proof of payment in future!
Manchester Airport, please remember, we are customers and we can choose other methods of travel.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

PARKING SCAM!!!

PARKING SCAM!!!! Spent 90 seconds in their collection point. Couldn’t pay before I went, couldn’t pay whilst I was there, couldn’t pay after I left. Turns out you have to wait an hour after you’ve been then they let you pay to park? But if you leave it anymore than 24 hours you get a fine lol. I contacted the parking company asking how to pay after my visit and was ignored till after the payment window closed meaning they sent me a fine. Absolute joke, bunch of scammers and con artists, no idea how they get away with this, purely set up to catch people out and make money.

August 20, 2025
Unprompted review
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Rated 1 out of 5 stars

Disgusting that this airport is legally…

Disgusting that this airport is legally allowed to swindle money out of people ! £5 for 5 mins is infuriating. The pricing structure is also designed to swindle. Must be lots of less able people who inadvertently stay over and are charged anything from £7 to £25 ! Despicable thievery!!

August 31, 2025
Unprompted review
Rated 1 out of 5 stars

Well! £5 for a one minute drop off.

Well! Yes nice to just drive in and out but £5.00 for one minute is certainly excessive and then on top 83p vat!
OK there are alternatives but it doesn't justify the ridiculous charge of £5.00 for up to 5 minutes. Pity anyone who is physically challenged and takes longer, they would have to take out a mortgage. It just makes your blood boil when you know you are being fleeced.

August 30, 2025
Unprompted review
Rated 1 out of 5 stars

Money making racket for pick up and drop off

Ended up paying 3 times to pick up.
Guest had to wait on the plane to get off.
First visit to quick drop off. Allowed 15 mins then goes from £6.40 to £100.
I walk 2 cars up to see if I could see my grand children , terminal 2
I received a 100£ fine £60!if paid in 14 days. I was 2 minutes from my car.
The steward suggested I go to short stay , so I left and entered the short stay. No parking available. Exit that £8.30.
I got a call to say my grand kids had reached the express pick up, so re entered, another £6.40.
This is just a money making racket for the car parking.
I was told by the steward to leave at least 45 - 60!/ Minutes from landing at terminal 2, before you go to pick up, because of the distance from the landing terminal through to customs and package pick up.
It's appalling that they are making money this way.
The fact you may forget to go online in 24 hrs to pay.no reminder .
Just tricking people and making money from the innocent.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Absolute disgrace

Absolute disgrace. Parking Charge Notice for using T1 drop off. The access ramp has always been the entrance to the car park also. Doesn't matter how many signs they have up, not one of them reads 'For Drop off - Please pay online'. Don't be fooled like I was. The justification for removing the exit barriers at the drop off was the traffic backing up at peak times. I don't believe it and would like to know how many fines / revenue has been generated from the fines. No matter how many times you fly a year and how familiar you think you are with the Airport, they will take your money. Underhanded

August 6, 2025
Unprompted review
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Rated 1 out of 5 stars

T2 parking Awful

Having parked in T2 car park on the roof level paid my £9.80 for a short stay, the queue to get down was that busy I had to pay another £3.40 at the barrier this was caused by the delay of people having to do the same , what a bad system not enough time to get out due to traffic and they have the cheek to charge you more ! Also signage awful send you to T2 parking and from there the signage changes to P3 parking all confusion and not clear!

August 11, 2025
Unprompted review
Rated 1 out of 5 stars

Sneaky underhand behaviour

After using the drop of for free, for many, many months/years, recieving a £60 fine after missing the new signs is appalling service. They must have made extraordinarily revenue from.innocent people. A warning should be sufficient for the first none payment.
I paid up as I was on holiday and the thought of them carrying out their threats was spoiling my holiday. Shame on the manager for introducing this first hit fine. Greedy, sneaky and extremely un British.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Signs were not clear - Appealed and had no response

Confusing signs. Dropped somebody off for the 1st time. did not take more than 5 minutes. Barriers were up so I thought Parking may be free. Had a letter 2 weeks stating I can appeal or pay the fine of £60. Sent an appeal and never heard back from them for weeks only to be sent a letter that I had to Pay £170. I had been checking for posts, Emails and waiting for calls awaiting the decision of the appeal. nothing came till I receive Debt Recovery letter.. Absolutely disgusting

July 30, 2025
Unprompted review

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