ABC Snooker Billiards & Pool Reviews 45

TrustScore 4.5 out of 5

4.7

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the helpfulness and expertise of the staff. Consumers appreciate the ease of ordering and the wide selection available. Many reviewers specifically mention positive experiences with personalized cues, noting the speed and quality of the work. People are also pleased with the prompt delivery service and the careful packaging of their orders. The company's responsiveness and willingness to address any issues that arise are frequently commended. Overall, reviewers express high satisfaction with both the products and the level of customer care provided.

Based on these reviews

Rated 5 out of 5 stars

Have ordered with ABC Snooker previously and not been let down yet. Choosing the item was easy and the modifications required were easy to add. The cue arrived securely packaged and with no damage a... See more

Rated 5 out of 5 stars

Prices were good, order was accurately and quickly dealt with. Correspondence was great and no issues at all at any point of the transaction. Thank you!

Rated 5 out of 5 stars

I ordered a personalised cue and plate, and I was really impressed with how quickly everything was made and delivered. The delivery was efficient, and as a nice bonus, I also received cue chalk and a... See more

Rated 5 out of 5 stars

Excellent service - they knew everything there is to know about cues and then they busted a gut to get our order to us on time. Very impressed, thank you

Rated 5 out of 5 stars

I ordered a set of the Aramith Pro Snooker Balls, there was huge demand and I was 12 out of over 350 waiting for the order to be supplied. They kept me informed and it arrived once their stocks had b... See more

Rated 5 out of 5 stars

This company offer the best cues around with the best customer service. I ordered a cue for my dad for Xmas and asked for it to be engraved. I emailed John to make sure it would arrive and to confirm... See more

Rated 5 out of 5 stars

I have enjoyed a very happy relationship with ABC snooker over the past 5 years . They have been efficient and informative and I have subsequently purchased 5 Paradon cues.

Rated 5 out of 5 stars

Good quality product, fast delivery, would recommend to any snooker or pool player

Rated 5 out of 5 stars

The team helped me out with a new cue and kept me updated consistently along the way. John and the team were very accommodating to my request for a personalised cue and contacted the team on my behalf... See more

Rated 5 out of 5 stars

Ordered a Peradon cue from ABC. The cue is fantastic, delivery very quick, and the communication from them was excellent. Highly recommend! Thank you, John.

Rated 5 out of 5 stars

Cue I initially wanted wasn't available immediately but quick to respond and offered alternatives. Good communication and cue arrived in good time. Very happy with the product.

Rated 5 out of 5 stars

I like my new snooker cue very much. It both looks nice and feels good to your hand. I can't explain why, but somehow it adds to your confidence when taking a shot

Rated 5 out of 5 stars

Easy site to look around with lots of choice. Very helpful phone and email customer service. Would highly recommend.

Company replied

Rated 5 out of 5 stars

Prompt order acknowledgement and later confirmation that order was being prepared. A message to notify me that it had been dispatched, and by what carrier, would have been appreciated. Overall, it was... See more

Rated 5 out of 5 stars

Although this order took a long time to fufill, I was informed of the progress along the way. Delighted with both Cue and Case.

Rated 5 out of 5 stars

Received help in choosing the appropriate cue to buy and my partner loved the cue and the carry case.

Rated 4 out of 5 stars

Delivery and service is spot on. Weight of the cue much heavier than ordered almost 20oz in weight

Rated 5 out of 5 stars

The original cue I ordered had a slight curve to it, ABC replaced it promptly without any issues. The service was great.

Rated 5 out of 5 stars

I have had many dealings with ABC Snooker, and their quality of products and service to me have been amazing. Thanks ABC.

Rated 5 out of 5 stars

ABC snooker have always acted very professionally and efficiently whenever I’ve needed equipment for my snooker table. Highly recommended.

Rated 5 out of 5 stars

I got really good feedback and helpful insight into what I needed from abc I’d highly recommend using this website for any snooker needs I’ve used a lot of different places over the years but I found... See more

Rated 5 out of 5 stars

I ordered a cue that was sadly out of stock, so i was offered a better cue for the same price. I can't ask for more than that. This is a very good service.

Rated 5 out of 5 stars

Great quality item, easy order process and communication really good 🙂

Rated 5 out of 5 stars

Very satisfied with my purchase. Brilliant service from ABC Snooker and Pool. Special thanks to John.

We perform checks on reviews


Company details

  1. Billiards Supply Store

Written by the company

ABC Snooker, The UK's Finest for Buying Snooker Cues, Pool Cues, Cases, Tables and Accessories


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

45 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Advertisement
Rated 5 out of 5 stars

ABC Snooker Review

Have ordered with ABC Snooker previously and not been let down yet. Choosing the item was easy and the modifications required were easy to add. The cue arrived securely packaged and with no damage and would highly recommend their team for orders.

Prior to placing my order I have contacted ABC Snooker around other items that I have ordered and have always received rapid and professional responses from the team which combined summarises my 5-star review.

October 16, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent service

Excellent service - they knew everything there is to know about cues and then they busted a gut to get our order to us on time. Very impressed, thank you

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great cue and fast delivery!

I ordered a personalised cue and plate, and I was really impressed with how quickly everything was made and delivered. The delivery was efficient, and as a nice bonus, I also received cue chalk and a cue towel as a gift, which was a great touch. The only downside was having to pay €60 in customs tax, which brought the overall delivery cost to about €90. While this company may not be the cheapest option on the market, the personalised service and fast turnaround make it stand out. Overall, a solid experience and I’m happy with the result.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a set of the Aramith Pro…

I ordered a set of the Aramith Pro Snooker Balls, there was huge demand and I was 12 out of over 350 waiting for the order to be supplied. They kept me informed and it arrived once their stocks had been arrived. Great service and kept me informed all the way.

July 14, 2025
Unprompted review
Advertisement
Advertisement
Advertisement
Rated 5 out of 5 stars

Online order Dowsing iron spares

Prompt order acknowledgement and later confirmation that order was being prepared. A message to notify me that it had been dispatched, and by what carrier, would have been appreciated. Overall, it was a seamless experience.

May 31, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look