Good quality hair for a good price! Customer service responded very quickly about my order and I was able to get it within two days of placing my order! Real business oriented people that care about t... See more
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Company details
Written by the company
Welcome to WOWANGEL, a leader in high-quality human hair wigs. We are committed to providing our customers with a unique, superior and thoughtful online shopping experience. We have high quality manufacturers and suppliers. At the same time, we are constantly optimizing our purchasing and production processes to ensure that our products are of high quality. Please feel free to buy our products on the website.
Contact info
United States
- service@wowangel.com
- wowangel.com
Replied to 100% of negative reviews
Typically replies within 1 week
Communication was great making my…
Communication was great making my return very easy
Fantastic customer service very helpful…
Fantastic customer service very helpful and quick to act and resolve any issues. Would absolutely order from them again!! It has been a lovely experience, not yo mention the wigs are very high quality. I have been extremely satisfied with my purchases so far.
Amazing customer service with speedy…
Amazing customer service with speedy delivery
Excellent customer service
Good quality hair for a good price! Customer service responded very quickly about my order and I was able to get it within two days of placing my order! Real business oriented people that care about their customers.
Quick delivery & great quality
Thank you to the team at WA for ensuring that my order got to me swiftly. The packaging exceeded my expectations and I was delighted with the quality.
Great customer service from Eileen
Great customer service from Eileen! Thank you for dealing with my query so promptly!
Misleading Product, Wig Looks Nothing Like the Website Photos
I spent £300 on a wig that was advertised as pre-bleached, with light, natural-looking knots and a realistic lace finish. However, the wig I received looks nothing like the images on the website. The knots are completely black and unbleached, clearly visible throughout the lace, which is the total opposite of what was shown and described online.
It is very clear that this company is not sending wigs that look like the ones shown in their photos. The product I received bears no resemblance to the advertised images, which is misleading and unacceptable for the price paid.
When I contacted customer service, I was offered an exchange but told I would have to pay the return shipping myself, even though the item was not as described. This is not how a reputable business should handle false advertising.
This is my second purchase from this company, and I had hoped for an improved experience. Instead, it has been even more disappointing. The product does not match what is shown online, and the customer service has been unhelpful and dismissive.
If you are thinking of ordering from this company, do not be fooled by the website pictures. They are completely misleading, and the quality and appearance of the wig you receive will not match what is advertised.

Reply from WowAngel
Very responsive with the update & fast…
Very responsive with the update & fast shipping. Thank you!
WowAngel NEVER disappoints!!!
WowAngel NEVER disappoints!!!! Great lace great quality hair!!!!
Customer service was great and reliable
Their communication is fantastic
Their communication is fantastic! Very fast and efficient service!
Amazing customer service
I’ve just recently ordered a loose curl wig from Wowangel for an event coming up, after hearing all the great reviews from the fellow girlies on TikTok. I was able to order the exact wig that I wanted which I had in mind and I’m soo happy about that. I forgot to leave my order note whilst purchasing my order but I was able to contact the Wowangel team. Rose, who is apart of the customer service, was soo helpful and responsive, helped get my order note through assuring that my request will be made. Can’t wait to receive the hair and get it style for my big event. I have very good hopes!
Outstanding customer service!
Legit
I’m beyond impressed with WowAngel’s customer service! It's rare to find a brand that responds quickly and delivers such a smooth, helpful experience from start to finish.
Refuse to take product back the frontal…
Refuse to take product back the frontal was of very bad quality I told them this. They refused to take it back. A month later the it had bald spots

Reply from WowAngel
Yes the company has been very helpful…
Yes the company has been very helpful and generous
Had to contact the customer service in…
Had to contact the customer service in regards to missing bits of my address, the advisor who assisted me was very helpful and efficient.
Many thanks....
Eileen
Eileen service was great. Order was delayed but got it sorted! Hair is always 100% recommended!!
Very nice and very quick in responding.
Very nice and very quick in responding.
Amazing customer service
Amazing customer service, reasonable prices and good quality!
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