Woohops Reviews 254

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Consumers found the ordering process straightforward and appreciated features like previews that allowed them to verify customizations. A number of people highlighted the ease with which they could correct mistakes in their orders, praising the company's responsiveness and understanding customer service. Some reviewers mentioned the variety of products available and expressed excitement about their purchases, while others were repeat customers, indicating satisfaction with previous orders. However, some consumers reported issues with the delivery service, expressing dissatisfaction with the time it took to receive their orders. Contacting customer service was also a point of concern for some people, who found it difficult to get assistance. The quality and accuracy of the products received were also ambiguous, with opinions varying significantly. Some reviewers praised the quality and appearance of their items, while others reported discrepancies between the product description and what they received, such as incorrect sizes, materials, or misspellings.

Based on these reviews

Rated 3 out of 5 stars

I received all the ornaments together in one box which was nice but I was charged for separate shipping fees which is a problem. I think I should be reimbursed for some of the shipping fees that I had... See more

Rated 3 out of 5 stars

The conversation rate for the country you purchase from, should show what you actually are paying, not that it converts the other way around. Example is I thought I played $209 Australian dollars but... See more

Rated 3 out of 5 stars

I got to the checkout, & it said I was buying (2) items, which was incorrect. I tried to edit this, but couldn’t - so abandoned my order. I then got reminders & went back to try sort it. I’m still not... See more

Rated 3 out of 5 stars

My family ring arrived in record time and is beautiful but wrong size. I've sent an email regarding such. Will update with results

Rated 5 out of 5 stars

Love all your original and beautiful items. I always find something unusual for a gift through Woohops. Will definitely buy again and again from this seller.

Rated 5 out of 5 stars

Getting packages out and see what their customers had ordered online 😊 that’s why I gave this company a 5 rating stars😊.. have a good week and a wonderful Holidays with all your friends and families... See more

Rated 4 out of 5 stars

I received the item and looked beautiful. We had a misspelled name. Customer service was quick to respond and walk me through what needed to be done. Turns out I misspelled the name when I ordered.... See more

Rated 4 out of 5 stars

Good site. Easy to navigate. Sizing is always a challenge. Unfortunately there does not appear to be any universal measurement for men’s sizing. That was always the case for women. The more expensive... See more

Rated 5 out of 5 stars

Ordered a “this grandma belongs to” keychain for my mom! I received and email confirmation and tracking number within the day. The item took a little over a week and a half. My mom received it today a... See more

Rated 5 out of 5 stars

This is an insightful wonderful gift to myself to remember the man who saved my life and gave me 10 years 4 months 18 days of happiness that will last a life time. Ordering this gift was so very easy... See more

Rated 5 out of 5 stars

Easy to correct. I wanted my three children in the back and the others up front, but the system initially did not arrange it that way in order, BUT the system could be adjusted by my trading out my... See more

Rated 2 out of 5 stars

Ordered t-shirt and graphics are super cute, but material is poor quality. It’s shiny like satin and my husband won’t wear it. Sizes fit small but I sized up based on other reviews.

Rated 2 out of 5 stars

The description of the shirt I purchased said cotton and polyester blend. The shirt I received is total polyester, very thin and slick. It is not like a normal cotton t-shirt. I am very disappointe... See more

Rated 2 out of 5 stars

When I ordered shirts for father’s day’s I ordered the normal sizes. My husband is a 4xl so I did size up. The 5xl fit my son who wears a 2x, but the shirts are customized which I love, but returnin... See more

Rated 4 out of 5 stars

This Company was very helpful when finding my order was going to be late coming, but let me know about it and also informed that it was okay and was still in route to be delivered. It was delivered an... See more

Rated 5 out of 5 stars

The items I have ordered will help me deal with my husband's death. They are meaningful, beautiful and will keep his memory alive for me. We were together for 28 years. John was, is and always will be... See more

Rated 5 out of 5 stars

I love that there is a beautiful bracelet that I can put my 27 year old son face on to see everyday. I had just a little trouble getting his faced in the center of the charm. There needs to be a way t... See more

Rated 5 out of 5 stars

I messed up my order and they refunded me while I reordered from them. They were very nice and I had no problem with getting a refund especially when it was my fault. I would order again from them sin... See more

Rated 3 out of 5 stars

I am pleased, overall with the flag. It arrived quickly. But it has a grammatical error on it. On the preview it was correct, but on the flag itself, the word “cat” should read “cats”, as there are 3.... See more

Rated 5 out of 5 stars

The process of ordering was very easy. Just typed in the names of each person you want on the ornament. I also liked being able to view the ornament before I placed the order.

Rated 3 out of 5 stars

Product is good however I was caught AGAIN with amount. Watch out for pricing as it looks like it's shown in AUD but was not... it was USD when I recieved the invoice/receipt after payment. Disappoint... See more

Rated 5 out of 5 stars

The ring is beautiful. I gave it to my mother in law as a gift when my father in law passed. She gets allot of compliments.

Rated 5 out of 5 stars

I'm going to give this product 10 out of 10! It is exactly the same as the picture, exactly the quality I expected from you, and the logistics is also fast, I received it very quickly!

Rated 3 out of 5 stars

Ordering was easy, but I was unaware that it was coming from China. When I got the ring, it was pretty, but you can hardly see the birthstone and the name was printed extremely small.

Rated 5 out of 5 stars

Ordering two different ornaments was easy and quick. The preview helped me to make sure all of the spellings were correct. Can’t wait to receive them!

Rated 3 out of 5 stars

It was advertised as a multi-layered wooden well crafted piece and instead was a screen printed single wooden disc. Still looks nice but not as nice as the shown in the ad.

Rated 2 out of 5 stars

I ordered a ring as a memorial to my husband, who passed away on 9/28/24. The size was not correct, and the years of his passing was also wrong. What I thought was going to be a tribute ended up a big... See more

Rated 4 out of 5 stars

Print and colours were great, I was not prepared for the shine of the fabric and I doubt if my husband will wear this shirt much because of it

Rated 4 out of 5 stars

It was great and came when it was auppose to. I needed to buy another because the size was that stretchy material which makes it tight. Ordering new shirt because of the size.

Rated 4 out of 5 stars

Ordering was easy. Getting my confirmation information was a bit of a challenge but it worked out. Now waiting for delivery before my anniversary.

Rated 5 out of 5 stars

I realized after I sent the order in that I had the wrong date. Contacted their customer service and they emailed me back right away to say they were able to fix it.

Rated 5 out of 5 stars

I haven't received my order yet I just ordered it them today can you please tell me how long it will take to get my other I ordered the keychains for my twin daughters?thank you... See more

Rated 5 out of 5 stars

I haven’t yet received my first order but I figured I’d order one for my wife. Keep her from being jealous of mine when it arrives.

Rated 2 out of 5 stars

too much information!! you don't need my phone number don't want to join your company to make one purchase!

Rated 5 out of 5 stars

The only downside for me was the inability to insert his dob to dod. Those dates are now of great significance to me.

Rated 3 out of 5 stars

I ordered the large bracelet for my husband and it was huge! He is a big guy and there is no way the bracelet would fit. I had to come back and order a medium which I will now have to wait a long tim... See more

Rated 5 out of 5 stars

I ordered the ring that you can put a picture of your choice on. It also allows you to choose the color of the stone on each side of the ring. It arrived about three weeks after I ordered it and it is... See more

Rated 5 out of 5 stars

Ordering process so easy. I have already seen a ring that my friend ordered and I really liked it so ordered one for myself. It is a lovely idea as a remembrance of my late husband. Thank you Wooho... See more

Rated 5 out of 5 stars

Ordering was very easy and your site shows many interesting products and features that could help in future orders.

Rated 5 out of 5 stars

I already ordered a ring! But I have 10 grandchildren so I just ordered another hopefully it is as beautiful as the first one! Thanks Cheryl Smith

Rated 2 out of 5 stars

i like the ring icould not figure out howto put the personalization on the ring i sent an email about it and have not heard back from anyone about it, hard to get ahold of customer service or get hel... See more

Rated 5 out of 5 stars

I ordered the "First Mothers Day" puzzle for my daughter & she loves it so I ordered the "First Fathers Day" for my son in law. I know he will love his as well..

Rated 5 out of 5 stars

I bought a ring with my wife and I on it and I had to buy two more without her knowing. She loves wearing the ring all the time and I love seeing her smile when asked what that ring is. She smile's an... See more

Rated 5 out of 5 stars

Love this beautiful ring it sparkles love the birthstone is so sparkly and vibrant and absolutely love the engraving makes the ring very special Thank you so much ☺️ 💓

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Company details

  1. Gift Shop

Written by the company

No matter where you are, who you are and what you are passionate about we want to be able to provide you with custom products that help you Express Yourself...to help you express who you really are!


Contact info

3.4

Average

TrustScore 3.5 out of 5

254 reviews

5-star
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1-star

Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Thin, cheap, crappy

It took weeks to come, which is fine. But oh my gosh, the quality is TRASH. The little pieces of wood you get in Walmarts art supplies isle is triple better quality than this thin, flimsy, piece of junk to be 100% honest.

October 7, 2025
Unprompted review
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Rated 4 out of 5 stars

Good customer service.

I received the item and looked beautiful. We had a misspelled name. Customer service was quick to respond and walk me through what needed to be done. Turns out I misspelled the name when I ordered. They were kind to give me a discount if I ordered another one. So I did and it is in the process and hopefully it will be shipped before the wedding date. Thank you for working this out.

July 27, 2025
Unprompted review
Rated 4 out of 5 stars

Ordering was easy

Ordering was easy. Getting my confirmation information was a bit of a challenge but it worked out. Now waiting for delivery before my anniversary.

July 3, 2025
Unprompted review
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