Just want to thank everyone who left honest review. Wanted to buy winter coat from them before I read reviews. (Apparently would get it when winter season is over )When I looked on their assortment ,... See more
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Don't buy from this company! Firstly, their website gives a London address but that's deliberate deception as they're based in China which means you aren't covered by UK Distance Selling laws. Secondl... See more
After ordering I looked at trustpilot and was worried at the poor reviews. My experience however was not so bad and has resulted in me receiving my faux suede jacket within 3 weeks. The quality was n... See more
Company replied
Absolute Scam No help With customer services enquiries when I tried to cancel the whole orders placed and have full refund made to account Then took 8 days of back and forward to be t... See more
Breach of guidelines
The t-shirt was great
The t-shirt was great , but the collar was a little tight. Still, the fabric was fantastic.
DO NOT BUY ANYTHING FROM THIS…
DO NOT BUY ANYTHING FROM THIS COMPANY!!!!!
It appears to be a scam set up. When I tried to communicate I was just fobbed off with absurdities. From the bad English grammar and spelling used I would suggest it is a Chinese knock off Company. Not even shipped after 10 days which would again suggest it is coming from afar.
Appalling customer service all round
SCAM
SCAM. Also appear as Williams London. It is actually Williams China.
Goods nothing like the advert. Cheap nasty material. No tailoring. Total scam of a company. Avoid. Avoid. Avoid.
Scam company send email after email after requesting for cancellation as orders not processed they ask for clarification to stall the refund process which is shocking
Absolute Scam
No help
With customer services enquiries when I tried to cancel the whole orders placed and have full refund made to account
Then took 8 days of back and forward to be told the goods has been despatched successfully
Sizing and quality of goods totally inferior to those listed on this website posing as an English company registered in London.
On trying to get a refund label was told would cost over 20-30 euros to return the parcel and if it goat would would become a logistics issue or could take a 15% refund instead of the full price paid of £96 .
I am still awaiting an outcome to the response as I sent but as nothing has been fore coming today as advised to them
In my email I now post an honest review of this scam company
Don't buy from this Chinese company pretending to be British!
Don't buy from this company! Firstly, their website gives a London address but that's deliberate deception as they're based in China which means you aren't covered by UK Distance Selling laws. Secondly, the product they sent was inferior to what was listed. If you try to return the goods they ask for a photo (bizarre) and want you to return (at your expense) to China.
What a joke!
Says uk company, uk run, uk business number etc what they dont tell u is it isnt uk at all. 11 days and not even on a plane yet. One coat took 11 days just to get it to the haulage company! Customer services is shocking and try to act as if it tells u everything when it doesnt I searched the website before using. Misleading, crap communication and thats before items arrived im dreading how the coat will be. Only used them as thought uk would be quick.
I have a order number happy to prove im a legit customer.
Just same as alot of fake ebay companies using places like ali express and pretending to have issues in sending etc.
First sign I should've noticed was postage extra to replace if lost or damaged in transit but I ignored it hoping it wasnt anything, buy was I wrong.
Do not use them unless u want to wait longer then it takes the likes of temu or shein to get to u!
We need better regulations on companies portraying uk based etc.
Context ordered 11/10/25 and dated the experience as today and it isn't even on a plane yet! But tracking shows cn (china)

Reply from Williamsplymouth
SCAM!
SCAM!! STAY AWAY FROM THEM, DON'T BUY FROM THiS COMPANY, YOUR ITEM WILL NOT BE DELIVERED , REPORT THEM TO YOUR BANK .

Reply from Williamsplymouth
The address they have on their website…
The address they have on their website is actually of eateries (restaurant).. they do not exist in that address
Beware - scam company
Please don’t buy from this company. Website made to look like UK company, but goods shipped from China. The “cashmere” jumper I ordered has no label, is of very poor quality and the sizing is all wrong. Please read and believe the reviews. This company needs reporting and pulled up for scamming people.
No stars would be more appropriate
No stars would be more appropriate. Fraudulent company posing as UK company. Bad quality, no refund .
A total scam!
A total scam!! Don't buy anything! I feel like such an idiot I should have read the reviews before ordering. The blazer I ordered was nothing like the one modelled online. The blazer has no lining, the colour is different and it's not fitted at all. I emailed them several time to get a refund and I am not getting any response. I basically got robbed.
Ordered a t shirt online for my…
Ordered a t shirt online for my husband, and it never arrived. Realised it is form China and a scam company.
Very angry person
I ordered a large size jacket, couldn't even get my arm in it, it wouldn't fit a small child, I was only offered 20% of the £37.49 if which I paid for as a goodwill gesture, I should have got a full refund. Also they make ir sound as if there a UK company, but items come from China. Not very Happy to say the least
Avoid avoid
Just want to thank everyone who left honest review. Wanted to buy winter coat from them before I read reviews. (Apparently would get it when winter season is over )When I looked on their assortment , also noticed that many same items are being sold on Temu 3-4 times cheaper and they use even same pictures, apparently they just reselling temu clothes and footwear pretending to be a good trustworthy european brand. Its a pure froudulent scheme. Avoid avoid!
Ordered a blazer which look lovely on…
Ordered a blazer which look lovely on the website it was in the smallest package an literally like a piece of rag got in touch to return it and was told it would cost more than it was worth ,please avoid this company you'll be disappointed, I got 4.38 back the jacket was 29 pounds, not bad profit for them ,don't order at all
Extremely bad quality and customer service
Extremely poor quality products I have photos to prove this asked for my full refund as I am well in the 14 days and only got offered 10% on a £60 coat or post to china at my expense STAY WELL CLEAR
Avoid
Avoid rubbish clothes made from Chinese tissue paper worthless crap .trying to return for refund but they are giving me a hard time offering a discount .
Scam company
Boots don’t resemble photo (cheap imitation).
Realised after I’d ordered that the company have cleverly made themselves look like an English department store when in fact it’s selling cheap Chinese goods.
I wish I had read the reviews first
I wish I had read the reviews first. Williams Plymouth has the sound of a rreputable British Company. How wrong can you be?
It’s a cheap Chinese rip-off outfit selling absolute rubbish. And the worst of it is thay you pay for returns to go back halfway round the world
Be warned!
This is a scam company you don't get…
This is a scam company you don't get what you ordered it's disgusting keep clear order at your peril

Reply from Williamsplymouth
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