White & Sons Reviews 240

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and professionalism. Many reviewers highlight specific team members by name, emphasizing their exceptional service and dedication to keeping clients informed throughout their property transactions. Consumers appreciate the staff's proactive approach, noting their ability to resolve issues quickly and efficiently. People express high satisfaction with the services provided, particularly in property sales and management. Reviewers value the agency's in-depth knowledge of landlord regulations and their reliable standards. Consumers also appreciate the responsiveness of the maintenance team and the quality of local contractors. Overall, reviewers highly recommend the company for its commitment to client satisfaction and its ability to navigate complex property matters with expertise and care.

Based on these reviews

Rated 5 out of 5 stars

I've been a client of White and Sons for a number of years now, both as a Landlord, and more recently as I've sold a house. The whole team have done their very best on the sale of the house, which ha... See more

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Rated 5 out of 5 stars

As first-time buyers we honestly couldn’t have asked for better estate agents. The whole team at White and Sons Horley have been amazing from start to finish – always so helpful, supportive and quick... See more

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Rated 5 out of 5 stars

I had a really good experience with Jack at White & Sons Leatherhead. They were friendly, helpful, and kept me updated throughout the process. Everything went smoothly, and they made things easy to un... See more

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Rated 5 out of 5 stars

Was a pleasure to deal with Ed and Rebecca. Communication from start to finish was amazing and even when the sale got a little complicated towards the end, they persevered with this to ensure... See more

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Rated 5 out of 5 stars

We have used White & Son twice now and we have to say that we were very happy with them on both occasions. On the second occasion we had some 'urgent' issues with our buyers. James and all members o... See more

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Rated 5 out of 5 stars

Thanks to Jack harrison for helping with my move. He went above & beyond what I expected, constantly keeping me up to date he was very pleasant to deal with & always available to answer any questions... See more

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Rated 5 out of 5 stars

I would highly recommend White & Sons, Reigate. Ed Macfarlane was the agent who fairly valued my flat and dealt with the sale. He was professional, friendly and efficient at all times even when the ro... See more

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Rated 5 out of 5 stars

Freya offered a warm and friendly service with professionalism throughout. We were kept informed during the process and everything was completed in a timely manner. Nothing was too much trouble. We ha... See more

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Rated 5 out of 5 stars

We bought our flat through White & Sons in Leatherhead and were pleasantly surprised at what a good job they did and how they smoothed the process. We’d definitely consider using them if buying or sel... See more

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Rated 5 out of 5 stars

They were not our agency but when we needed help from them about the process, they were always very helpful

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Rated 5 out of 5 stars

The team were fantastic. So helpful in every way. Went above and beyond to keep the sale of my house moving forward, liaising with all parties and keeping me informed at all times. Highly recommend.

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Rated 5 out of 5 stars

From first contact, right up until completion Stephanie, James and the rest of the Horley team were extremely friendly, helpful & responsive. Selling the property within a matter of days and always en... See more

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Rated 5 out of 5 stars

Charles was a great help for myself and my partner yesterday, viewing our first property. We’re first time buyers and never viewed a property before, Charles put us at ease and explained everything in... See more

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Rated 5 out of 5 stars

I would like to thank Alex and his team in the Planning office in Oxted. They have won a 4 year planning change of commercial use. It went to the National inspectorate. Alex was so calm, professional... See more

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Rated 5 out of 5 stars

Genuine people who gave straight answers and honest advice. Andrew negotiated a good offer on my sale and Ed kept the chain moving as fast as it could. My sale was never dependent on a purchase but ag... See more

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Rated 5 out of 5 stars

The Guys were supportive as we were selling our parents house, took us through all the random questions we threw at them at our speed. We got to a position of several offers, together we found the bes... See more

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Rated 5 out of 5 stars

Just completed the sale of our mum's flat with White & Sons. Loraine and the team have been absolute stars, providing calm steady heads and constant proactivity throughout a challenging period for us... See more

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Rated 5 out of 5 stars

The team are very efficient, always their to help, always quick to follow up any problem worry or concern. Very professional and supportive at a difficult demanding time. If we ever move again we will... See more

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Rated 5 out of 5 stars

Debbie Webber is responsible for running our site at Aurum Close, Horley. It is so well run that we hardly ever have to contact her but when we do she deals with the situation quickly, with no fuss.... See more

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Rated 5 out of 5 stars

Debbie Webber of the Block Management team is a shining star of White & Sons Horley! Always easily contactable when required, providing advice, services or useful information in times of need. Has hel... See more

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Rated 5 out of 5 stars

White and Sons took over the block management of our block of flats a year ago. We have found Debbie and Jamie to be professional and approachable. They are happy to discuss any concerns we have and a... See more

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Rated 5 out of 5 stars

We have used White and Sons as letting agents for more than 10 years. Their standards are consistently reliable and there is a depth of knowledge about landlord regulations which is very helpful to sm... See more

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Rated 5 out of 5 stars

Wonderful to work with. They were friendly and supportive when buying our first home. Were informative but not pushy, friendly but professional. Kept us informed at all points would thoroughly recomme... See more

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Rated 5 out of 5 stars

Charles was a very informed agent who took good time in showing us around the property and answering all of our questions. It didnt feel rushed and his advice and insight on the local and surrounding... See more

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Rated 4 out of 5 stars

We were shown around a selection of properties by Rebecca yesterday who couldn't have been friendly. She really helped to put my elderly parents at ease and understood the emotional sensitivity of the... See more

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Rated 5 out of 5 stars

I would like to say a massive thank you to Jackie, Mike, Edward and the rest of the team at White and Sons Reigate for their assistance in selling our property. With their personal approach, they have... See more

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Rated 5 out of 5 stars

We asked White & Sons to provide a house valuation and also allow us to view a property we were interested in. They were very quick to provide all information required and answer any questions we had... See more

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Rated 5 out of 5 stars

White and Sons took over as Managing Agents here in 2014. This is a mixed estate of freehold and leasehold properties. After approaching several Companies it was decided to proceed with White and Sons... See more

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Rated 5 out of 5 stars

The team were great at keeping us in the loop throughout relevant stages of the sale. They ensured that towards the end of the sale solicitors were chased and enquiries were replied to. The communic... See more

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Rated 5 out of 5 stars

Cedric & the team went above and beyond on this one and most definitely earned their fee, despite various setbacks along the way and a variety of complications. Friendly and helpful service, followed... See more

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Rated 5 out of 5 stars

Over the years Keith has helped me with property transactions and letting an investment property - always going above and beyond what can be expected of an agent in a totally professional way. Both Me... See more

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Rated 5 out of 5 stars

We want to say a heartfelt thank you to the whole team at Reigate and especially to Mike who handled our sale with complete professionalism. We always felt that nothing was too much trouble and Mike's... See more

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Rated 5 out of 5 stars

Had an excellent experience buying through White & Sons with special mention to Cedric for going above and beyond with regular comms to keep momentum with solicitors. If we were selling, they would be... See more

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Rated 5 out of 5 stars

Highly recommend! The team at White & Sons Leatherhead have been fantastic from the very beginning. We had Jack and Cedric working closely on our case and they have been so helpful every step of the w... See more

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Rated 4 out of 5 stars

Really friendly and approachable office. Only reason for 4 stars and not 5 is that other estate agent we have used had a dedicated sales progresser which saved us quite a few phones calls.

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Rated 5 out of 5 stars
Verified

We’ve been working at white and sons with Julie over the past year. We feel like we have built a good working relationship, the property managers have been trustworthy with high attention to detail an... See more

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Rated 5 out of 5 stars

The whole team were super. Kieran was our principle contact and was genuinely excellent at communicating and at times helping to cajole the process towards completion.

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Rated 5 out of 5 stars

I had been renting out my property with White & Sons for many years. Megan has been far the best person with whom I have dealt with. She was prompt in responding to any queries and remained highly... See more

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Rated 5 out of 5 stars

We are extremely happy with the service that was provided by the Leatherhead team. We met Cédric a year prior to selling our property and when we made the decision to proceed, we knew that his team wo... See more

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Rated 5 out of 5 stars

“White and Sons have now been our managing agents for over twenty years. During that period we have developed an excellent relationship with all the staff involved in block management. Their team is o... See more

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Rated 5 out of 5 stars

We purchased via Jago at the Leatherhead branch, and it was really simple. Jago communicated with me all the way along and was really easy to get on with. Our move went smoothly (just 3 months from... See more

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Rated 5 out of 5 stars

I honestly couldn’t have asked for a better experience with White and Sons. From start to finish, their service has been absolutely exceptional. Jack and Jago have been outstanding — consistentl... See more

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Rated 4 out of 5 stars

White and sons manages out building and I personally had a couple of important issues. The person responsible for our building, helped me quickly and efficiently through the process and helped to so... See more

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Rated 5 out of 5 stars

I found White & Sons extremely helpful from start to finish in this process. They are both professional and very understanding, and go that extra mile to accommodate your needs.

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Rated 5 out of 5 stars

Having dealt with White and sons for some considerable time, my wife and I thought it was time we put pen to paper and say how pleased we are at the way all the staff have treated not only us but als... See more

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Rated 5 out of 5 stars

Freya at White and Sons made our rental process as tenants very smooth - really responsive and very nice to deal with. Would recommend white & sons for rental.

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Rated 5 out of 5 stars

Thanks to Charles Lockhart for showing us round a house today. Very welcoming and knowledgeable. Patient with answering questions.

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Rated 5 out of 5 stars

We had a lovely viewing, and chat with Charles. He was very knowledgeable, not just about the house we were looking at, but the market in general. We were really grateful for his time. Many thanks.

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Rated 5 out of 5 stars

Great company and lovely agents - especially Charles and Lucy!

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Company details

  1. Real Estate Agency
  2. Commercial Real Estate Agency
  3. Real Estate Rental Agency

Written by the company

Established in 1817 White & Sons are an award winning independent estate agent with offices in Reigate, Dorking, Horley, Oxted & Leatherhead. The firm is a forward thinking business which uses cutting edge technology backed by over 200 years of experience to assist with the buying, selling and renting process. The senior management team are all qualified property professionals who offer a range of expertise unequalled by any local firm. They successfully lead a team of experts, who provide a complete range of professional services to farmers, landowners as well as assisting with buying, selling, managing and letting land and homes. The firm has departments covering: Estate Agents & Property Consultants Lettings & Management Commercial Property Block Management Rural Property Services Professional Valuations Planning Consultants Land & New Homes Whether you are buying, selling, renting or need advice on planning, management or agricultural property, trust in the value of experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
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1-star

Replied to 100% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars

They were not our agency but when we…

They were not our agency but when we needed help from them about the process, they were always very helpful

September 19, 2025
Unprompted review
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Reply from White & Sons

Thank you for taking the time to leave a review, this is very much appreciated. We are here to help, regardless of who you've appointed.

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Rated 5 out of 5 stars

Kieran was excellent

The whole team were super. Kieran was our principle contact and was genuinely excellent at communicating and at times helping to cajole the process towards completion.

October 14, 2025
Unprompted review
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Reply from White & Sons

We are delighted to hear that you found the whole team to be super. Thank you for choosing White & Sons to help and for taking the time to leave a review. This really means the world to us.

Rated 5 out of 5 stars

Friendly and Professional

I've been a client of White and Sons for a number of years now, both as a Landlord, and more recently as I've sold a house. The whole team have done their very best on the sale of the house, which has proved tricky at times due to problems with potential buyers. Throughout, I felt very well looked after, and valued as a client by everyone at White and Sons. Stephanie led on the sale of the house, and was phenomenal. Her experience and instinct on when to take action, and what action to take expediated the sale process, and she was friendly, professional and very human throughout the whole process. A real credit to White & Sons, thank you Stephanie.

October 8, 2025
Unprompted review
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Reply from White & Sons

Thank you. We really appreciate you taking the time to share your experience. We are so pleased to hear how valued you felt throughout the process, we think Stephanie is pretty phenomenal too. We are so pleased that we were able to help you as both a landlord and seller, thank you for continuing to choose White & Sons.

Rated 5 out of 5 stars

Great company and lovely agents

Great company and lovely agents - especially Charles and Lucy!

October 3, 2025
Unprompted review
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Reply from White & Sons

Thank you for taking the time to leave a review, we really appreciate you doing this. So pleased you found Lucy & Charles to be so lovely.

Rated 5 out of 5 stars

Everyone was friendly and helpful

Everyone was friendly and helpful. Nothing was too much trouble

September 26, 2025
Unprompted review
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Reply from White & Sons

This is so wonderful to read, thank you. We are so pleased we were able to help you.

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Rated 5 out of 5 stars

The team were fantastic

The team were fantastic. So helpful in every way. Went above and beyond to keep the sale of my house moving forward, liaising with all parties and keeping me informed at all times. Highly recommend.

September 4, 2025
Unprompted review
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Reply from White & Sons

Thank you for placing your trust in us to sell your home. We are delighted to hear that you were so happy with the service. Thank you for sharing your experience and leaving a review, this is very much appreciated.

Rated 5 out of 5 stars

I had a really good Great Service – Highly Recommend experience with…

I had a really good experience with Jack at White & Sons Leatherhead. They were friendly, helpful, and kept me updated throughout the process. Everything went smoothly, and they made things easy to understand. I’d definitely recommend them to anyone looking to buy or sell a property.

September 9, 2025
Unprompted review
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Reply from White & Sons

We are delighted that you were so happy with the service. Your recommendation is the highest accolade we could ask for, thank you. We really appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Knowledgeable and Welcoming Estate Agent

Thanks to Charles Lockhart for showing us round a house today. Very welcoming and knowledgeable. Patient with answering questions.

September 6, 2025
Unprompted review
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Reply from White & Sons

We are so pleased that you had a 5 star experience with Charles. We wish you all the very best with your property search. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Amazing help and extremely supportive

As first-time buyers we honestly couldn’t have asked for better estate agents. The whole team at White and Sons Horley have been amazing from start to finish – always so helpful, supportive and quick to answer any questions we had (and there were a lot!)
They made what could have been a really stressful process feel so much easier and we’re so grateful for everything they’ve done for us. Would 100% recommend them to anyone looking to buy their first home! ⭐⭐️⭐️⭐️⭐️

September 3, 2025
Unprompted review
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Reply from White & Sons

We are so pleased that we made your first house purchase such a positive experience. We are delighted that we were able to get your purchase through to completion and that our help made this process so much easier. Thank you for the recommendation, this means the world to the team. We hope you are very happy in your new home.

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Rated 5 out of 5 stars

Professional local Company that cares

I found White & Sons extremely helpful from start to finish in this process. They are both professional and very understanding, and go that extra mile to accommodate your needs.

September 1, 2025
Unprompted review
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Reply from White & Sons

Thank you for your wonderful review. We are so pleased that you found our Horley team to be both professional and understanding. Thank you once again for taking the time to share your experience.

Rated 5 out of 5 stars

Viewing with Charles Lockhart

We had a lovely viewing, and chat with Charles. He was very knowledgeable, not just about the house we were looking at, but the market in general. We were really grateful for his time. Many thanks.

August 2, 2025
Unprompted review
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Reply from White & Sons

We are delighted to hear that your found Charles to be very knowledgeable. We are very grateful for taking the time to leave a review. We wish you all the very best with your property search.

Rated 5 out of 5 stars

Great service, highly recommend.

Was a pleasure to deal with Ed and Rebecca.

Communication from start to finish was amazing and even when the sale got a little complicated towards the end, they persevered with this to ensure we could complete on time. They were always at the end of the phone to answer any questions or queries.

Would not hesitate to use again.

June 30, 2025
Unprompted review
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Reply from White & Sons

Thank you for taking the time to leave such a wonderful review. We are over the moon to hear you highly recommend our service and that you would not hesitate to use us again. Thank you for placing your trust in us to help with your sale.

Rated 5 out of 5 stars

We purchased via Jago at the…

We purchased via Jago at the Leatherhead branch, and it was really simple. Jago communicated with me all the way along and was really easy to get on with.
Our move went smoothly (just 3 months from view to move!) and he helped us negotiate a few things and made that hassle free also.
Big thanks to Jago from us enjoying our new home.

August 20, 2025
Unprompted review
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Reply from White & Sons

We are so pleased to hear that Jago made your purchase really simple and smooth. Big thanks to you for taking the time to leave a review - this really does mean an awful lot to the team.

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Rated 5 out of 5 stars

Professional and informed agent

Charles was a very informed agent who took good time in showing us around the property and answering all of our questions. It didnt feel rushed and his advice and insight on the local and surrounding areas was invaluable. Very professional, great viewing experience.

July 25, 2025
Unprompted review
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Reply from White & Sons

Thank you for taking the time to share your experience with Charles. We are delighted to hear that you found his advice & insights invaluable.

Rated 5 out of 5 stars

I honestly couldn’t have asked for a…

I honestly couldn’t have asked for a better experience with White and Sons. From start to finish, their service has been absolutely exceptional. Jack and Jago have been outstanding — consistently professional, responsive, and genuinely supportive throughout the entire sale process.

Every update was timely, every question was answered, and whenever I needed guidance, they were just a phone call or email away. Their communication was crystal clear, and they made what could have been a stressful process feel smooth and manageable.

What really stood out was how much they genuinely cared — not just about getting the sale done, but about keeping things moving efficiently and keeping me informed every step of the way. The whole team behind them deserves credit too — truly a top-tier operation.

If you’re buying or selling, I can’t recommend White and Sons enough. Professional, personable, and completely reliable. Thanks again to everyone involved — especially Jack and Jago — you’ve been brilliant.

July 18, 2025
Unprompted review
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Reply from White & Sons

We honestly couldn't have asked for better feedback! Thank you for taking the time to share your experience, this is very much appreciated. Reading your glowing review has really made Jack & Jago's day. Thank you for entrusting the Leatherhead team to sell your home and for your recommendation.

Rated 5 out of 5 stars

Charles Lockhart

Charles was friendly while remaining professional he was very knowledgeable about the properties we have viewed with him

July 7, 2025
Unprompted review
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Reply from White & Sons

We are delighted to hear that Charles struck the balance between professional and friendly. Thank you for taking the time to leave a review, this is very much appreciated.

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Rated 5 out of 5 stars

Wonderful to work with

Wonderful to work with. They were friendly and supportive when buying our first home. Were informative but not pushy, friendly but professional. Kept us informed at all points would thoroughly recommend.

July 10, 2025
Unprompted review
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Reply from White & Sons

Thank you for taking the time to leave a review. We really appreciate you taking the time to do this. We are over the moon to hear that you found our Horley team wonderful to work with and that we made your first time buying experience such a positive one. We hope you are very happy in your new home.

Rated 5 out of 5 stars

Really professional and responsive…

Really professional and responsive agency, Freya in particular helped us find somewhere after our landlord served us notice she made the experience less stressful than it could have been

June 19, 2025
Unprompted review
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Reply from White & Sons

We are delighted to hear that you found our service professional and responsive. So pleased that Freya was able to help reduce the stress of trying to find somewhere new to rent. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Very friendly and responsive

Freya at White and Sons made our rental process as tenants very smooth - really responsive and very nice to deal with. Would recommend white & sons for rental.

July 4, 2025
Unprompted review
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Reply from White & Sons

Thank you for taking the time to share your experience, we really appreciate you doing that. We are delighted that Freya made your rental process so smooth.

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