REISS AUS Reviews 1,528

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Company details

  1. Travel Agency
  2. Flights Search Site
  3. Tour Operator

Written by the company

Bei uns bekommt ihr immer einen festen Ansprechpartner. Von der ersten E-Mail bis zum Ende der Reise. Unsere Mitarbeiter*innen sind alle erfahrene Weltreisende und finden garantiert ein günstiges Flugangebot für euch, egal wie ausgefallen eure Wünsche auch sind. Zusätzlich gibt es bei uns noch Spezialtickets für Studenten und junge Leute unter 25 Jahren, sowie Familien die auf Welt- oder Langzeitreise gehen wollen (weltreise.com/family).


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Excellent, fast and knowledgeable

Frauke is a really good travel agent. She has travelled extensively herself and therefore simply "gets it". She is very fast and precise and in our case, she got us everything we wished for. I highly recommend her and her company REISS AUS in general. In addition to being really, really good, she is kind and funny!

September 12, 2024
Unprompted review
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Reply from REISS AUS

Thank you very much for your lovely review and kind words.
We are pleased to hear that you were so happy with us and were able to benefit from our expertise and that we were able to plan such a great route.
We are looking forward to further bookings from you ;)
All the best until then and kind regards from the REISS AUS team :))

Rated 5 out of 5 stars

the support undecided people require

The easiest way of scheduling and booking a long travel in that case in Asia. Frauke's way of communication and support, whenever we changed the plans (too many nice places to possible go to) gave us the freedom and information we required in a super friendly and helpful way.
So big thanks to Reiss Aus and I'll definitely book again via your homepage.. then the northern hemisphere.

January 22, 2020
Unprompted review
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Reply from REISS AUS

Dear Caroline, thanks so much for leaving a review. We are more than happy to hear that you had such a great experience with our team and especially Frauke. We enjoyed helping you a lot and we are looking forward to planning your next trip to the northern hemisphere soon ;-)! We wish you an amazing journey!

Rated 5 out of 5 stars

Absolut genial

Absolut genial, super nett, speditif und professionnel!!!

June 26, 2019
Unprompted review
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Reply from REISS AUS

Es freut uns sehr, dass du dich bei uns gut aufgehoben fühlst. Deine Reise wird bestimmt super, mit einer Menge neuen Erfahrungen und vielen neuen Kontakten. Viel Spaß!

Rated 5 out of 5 stars

Exceptional Service

We had a wonderful experience with REISS AUS! All of the staff were extremely friendly, helpful and fast - and helped us plan all of our flights! Would definitely recommend REISS AUS for anyone planning any kind of big trip! Thank you Sina and the rest of the team!!

March 5, 2018
Unprompted review
Rated 5 out of 5 stars

Friendly and quick replies

A friend of ours recommended the company to us. We got very friendly and quick replies from Sina to our questions. We just stared our journey and the experience so far has been a positive one.

February 17, 2018
Unprompted review
Rated 5 out of 5 stars

Reiss Aus is just the thing for us

Reiss Aus is just the thing for us, the travel agency which helps you decide when and how, and then gives you a pat on the back when you are ready to leave. From our first day of inquiry, throughout our four month trip and until we got home they have always been a reliable source of help and knowledge. Whenever we had second thoughts on staying or leaving, visa questions, volcano eruption doubts, Reiss Aus! was always there to answer us ASAP. The answers were always helpful and to the exact point. I would definitely do another trip with them!

February 15, 2018
Unprompted review
Rated 5 out of 5 stars

Best Choice ever

To book my Trip with REISS AUS! was the best Idea. I will commend the agency all my friends.
My contact is Sina Schmidt and she answered all my Questions very fast and friendly.

November 30, 2017
Unprompted review
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Reply from REISS AUS

Liebe Annika, das ehrt uns sehr! Danke für deine Empfehlung und Euch Beiden eine tolle Reise!

Rated 5 out of 5 stars

Everything worked wonderfully from the …

Everything worked wonderfully from the first day. On a world tour many questions arise, everything was resolved to our satisfaction in a very short time. With the offered additional offer everyone must know whether he needs somthing or not. We are comlettely satisfied and we would always book there again.

November 22, 2017
Unprompted review
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Reply from REISS AUS

Lieber Harry, vielen Dank für die lieben Worte! Wir freuen uns, dass Ihr so zufrieden seid und wünschen eine schöne Reise.

Rated 5 out of 5 stars

Perfect

Always helpful, very good and much opportunities, big space of offers, fast answers....

October 26, 2017
Unprompted review
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Reply from REISS AUS

Danke, wir wünschen Dir und Hadi eine schöne Reise!

Rated 4 out of 5 stars

Good support throughout the planning of …

Good support throughout the planning of our trip. Quick and honest replies. They seem really knowledgable about their domain. Fair prices. So far, we are quite satisfied with their service.

October 16, 2017
Unprompted review
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Reply from REISS AUS

Gerne haben wir Euch bei der Planung unterstützt und freuen uns, dass ihr zufrieden seid. Gute Reise!

Rated 4 out of 5 stars

Great service!

I could ask for a lot of things and they would always help me. Every question I had was answered by them and they made great offers!

March 7, 2017
Unprompted review
REISS AUS logo

Reply from REISS AUS

Vielen Dank für für Deine Bewertung. Wir freuen uns, dass wir Dir mit jeder Frage weiterhelfen und Deine Reisepläne in die Tat umsetzen konnten!

Rated 5 out of 5 stars

very friendly and helpful, quick service

very competent and friendly support in planing and booking the flights. would book with reiss aus again for sure

February 14, 2017
Unprompted review
REISS AUS logo

Reply from REISS AUS

We also loved to plan your exciting trip and we hope you will have a fantastic journey. Stay safe and let us know if there is anything we can help you with!

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