Vital Records Online Reviews 4,672

Seems the fees keep adding up as request is being processed instead of indicated fee(s) on original website ... just unforeseen. My bank notarizes for free ... what is up? Then using an app inside a... See more

This was quite the process the first time around. However the 2nd contact with the ladies I spoke to was wonderful. So kind and helpful in their time and information. I finally have a copy of my bi... See more

Easy to maneuver. The only improvement I can think of would be a list of the documents needed (driver's license, birth certificate) listed on the first page. I got near the end, not knowing I needed a... See more

Nothing made it great, it was convenient though. The time it takes to receive it is a bit long and paying $20 more to MAYBE get it 1 week sooner is ridiculous. All in all it's a good site, easy to rea... See more

The convenience of it all.... I didn't even know this existed until I googled the fastest way to get a death certificate It doesn't matter how many "extra" copies you order through the Heal... See more

I wanted to get my Birth certificate quickly, and it's not clear if I correctly ordered it expedited. Also once I entered the payment information, there was no chance to review the order and confirm t... See more

Great experience thus far, but you I had to pay a lot of extra fees. Still, it's worth shortening the wait time. I can also take care of the necessary legal paperwork online. It removes extra hassle a... See more

So far keep in mind I've not received the certificate yet, nor have I had a chance to know if the $29 I paid for expedite service or $29 I paid for the notice of the how process is moving along is wor... See more

Overall my experience with trustpilot was good. I had a problem with the question about my name changes. I had a different last name from brith to marriage. But for some reason your system didn't reco... See more

Difficult do to an error code on my uploads, but they got back to me pretty quick. Not sure from this point. They will attempt to side extensive cost not requested, which means can be pricey. I apprec... See more

Easy to use,convenient. I would like if I could get my birth certificate in the state I'm in Florida, can't get it because of Florida laws. I have to be born in Florida to get it. Please change that l... See more

I needed a copy of my marriage certificate to my ex husband to collect spousal support. I'd been trying for a year to get it from the state of NJ but they make you show up in person in Trenton. VRO ha... See more

I recently used Vital Records Online, and I'm happy to report that the experience was fast and easy. I was also pleased to be able to use a trusted site, which made me feel more comfortable doing this... See more

Well, I was charged the $69 ($30 for express processing) which is usually the last step. After being charged it said "finalize request". At that point it wanted a copy of ID. My point is what if I was... See more

I didn't like that I had to call 4 times yesterday to customer service and I was hung up on the third time I called. Meanwhile I was advised to verify the documents yesterday by signing a blank piece... See more

Why did I have to pay before completing the last task. I had difficulty uploading the front & back of drivers license. If i would have known the problem in uploading, I would never had paid.

My experience with the service is that they are very efficient at what they do. They helped ed me within 2 minutes and problems solved that quickly!!!!Thank Bureau of Vital statistics!!!!!

The site was extremely easy to use as long as you have all of your information and enter it correctly. Very user friendly. A bit more expensive then it should be and projected turnaround time is very... See more

I had a terrible experience with Vital Records. I tried to cancel my order the day after placing it, but they refused, falsely claiming it was too late because the order had already been proce... See more

the application process is very easy, step by step. just the turn around time is a little lengthy when time is a factor, but otherwise a simple process, website is very informative.

Website was ready available and easy to access required information. Very user friendly. Once that I have received my documents I will definitely return for further review. Thank you! Have a wonderful... See more

I just found that it was easy to order my birth certificate. I appreciate that they let me know it could be shorter or longer. Was definitely surprised at the charge of the birth certificate and handl... See more

Saving me a trip to Jacksonville to get my Certified Marriage Certificate. My husband passed away. I need it for SS. Already drove down to Palm Beach County and they can't find my records

It was useful in helping to get the form filled out. When it came down to payment things weren't so clear. I wasn’t sure if it was talking about the cost of the Death Certificate, the cost of mailing... See more

Easy to use made life easier by not having to deal with waiting in a place where people are unhappy with their job and treat people in the same manner miserable

It was fast and easy. I did not care for the expedited charge. I think it is very high. However, I need my birth certificate quickly to change my Florida driver license to Ohio since I have moved. Ple... See more

I was applying for a birth certificate. For verification I provided my driver license. But it also asked for copy of my birth certificate for verification. If I had it, I wouldn't be asking for anothe... See more

Remedy Meds has been a great experience! The online doctor visit was friendly and thorough, I have also had a great experience with shipping and customer service support. Very user friendly portal and... See more

Would like to see a copy of the death certificate before paying for one. If the certificate doesn’t have the information I am needing it is just wasting money to have it sent to me.

I ordered my daughter's birth certificate on line and it was as easy as 1-2-3! I was able to expedite as well. I also ordered my own last month and received it in a promptly manner. I'm very pleased w... See more

Easy to use! I just hope the death certificates have been corrected with the right date of birth! I’ve spent almost $200 for these already and still don’t have a valid one.

It's great we can get a copy of of our birth certificate online without going down town and standing in lines for hours.

Not wild about the price of expedition for the possibility of a week's difference. If I must pay so much for a faster service,I want it to be significantly fastest.

This was the second time using the service and it was great. The last time I received the document quickly and it was a great experience. I will highly recommend Vital Records in the future

I am not a Techy Person, but was able to manage getting this form request prepared. Fingers crossed, it is properly filled out.

Nice job easy directions

Easy to use and informative.

I mail this application from October and I am only getting this certificate now as of 1/15/2021. There was no telephone number for me to call to know whats happening. I am please to say back in Decemb... See more

I thought the process and convenience online was wonderful! I am thankful I didn't need to leave my house to get this done. However the downside was that the wait time for it to be processed and final... See more

I wasn't pleased to know that this is costing approx. $100.00 that is a rip off im doing it like this only because I cannot go in and pay more reasonable fee you get my money for the home delivery... See more

Every time I have to go to a government office for anything, I end up standing in line for hours, only to get to the front and be told that I’ve filled out the wrong form. Vital Records Online elimina... See more

Well to begin with I edited my form from a proof read typo and it still was incorrect on the application. Second my USPS copy of my identification was determined to be too dark. It's arduous to... See more

I guess it was my fault for not looking closer . For 69 dollars l thought l was getting the death certificate l needed. To my surprise lt was the application for the death certificate. This is going... See more

67 years after the event, I am unable to locate the 'original' copy of my marriage license. But apparently, I cannot renew my driver's license and/or obtain a "Real-ID" driver's license in the State... See more

This was so easy to do on my computer. I need this certified copy to renew my driver's license and to update my passport.

Got my birth certificate in three weeks! I’m so happy! I was hesitant about the process but extremely excited all went smoothly.

For an online process they were supposed to be faster, but after I paid for their expedited service, it was a huge disappointment and waste of time. They were supposed to process my B.C and send it... See more