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Rated 1 out of 5 stars

Ordered 3 different Tests for peace of mind. 1 test worked very well no complaints at all, Test 2 extremely difficult to see the colours on the test and to compare with the results chart.... See more

Rated 5 out of 5 stars

Such a great platform to learning software testing and earning too.In this platform your rank go higher by your quality.Higher rank mean bonuses and if you become regular user of this platform this wi... See more

Rated 5 out of 5 stars

I joined Utest in 2024, when I had little to no other income and it really helped out. I was able to contribute to tests and learn the basics of what software testing is. I have been invited to a lot... See more

Rated 5 out of 5 stars

I've been part of uTest for a month now and I'm here today to share my experience with you. My time at uTest has been truly remarkable. If you're considering joining uTest, I highly recommend jumping... See more

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Company details


Contact info

  • 100 Pennsylvania Ave, 01701, Framingham, United States

  • utest.com

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews


Rated 1 out of 5 stars

Great Idea Poor Product & Service

Ordered 3 different Tests for peace of mind.

1 test worked very well no complaints at all, Test 2 extremely difficult to see the colours on the test and to compare with the results chart.

Test 3 did not work whatsoever despite following the instructions. Contacted customer service multiple times before I received a reply!

They arranged to send 1 test out for the faulty one and offered me 20% a future order.

Still awaiting delivery of the test after 3 weeks, disappointing to say the least, you would have hoped customer service would be first class with the circumstances we are dealing with

August 20, 2025
Unprompted review
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Rated 1 out of 5 stars

It's been over minimum of 2 months and…

It's been over minimum of 2 months and still no support, no feedback just ignored since then towards need of help and support to reset my MFA authentication !!!!!!!!!!!!!!!!!!!!!!!!!! It's a shameful "so-called" support and instead I GET MOCKED BY GETTINHG EMAILS ABOUT NEW TEST OPPORTUNITIES!!!!Directing to support is also mocking and making fun of someone !!!! Directing to FAQ and asking for client ID when contacting support is also making fun ,noone memorizes an ID much less thinking they'll be locked out of the account without any support!!!!

July 23, 2025
Unprompted review
Rated 2 out of 5 stars

I joined 2015 and it was great

I joined 2015 and it was great. It all had some kind of startup energy. People tried to onboard you and help you out. It felt like a real community and even courses for test automation were offered. The payment and the testing opportunities were good. 10 years it’s not so great anymore. A lot of gambling, Crypto and trading tests are offered. Something I would never touch. Further, 95% of offered test cycles are poorly paid ones. Why should I even start, if I earn double of that at my day job? Test automation seems to be gone. Regularly I get test, that results in not doable, because I got invited without fulfilling the preconditions. This is then not even mentioned in the Test Cycle description. These descriptions are poorly written every second cycle. Not fun working with these. I really recommend to work on utest only to get an inside of testing, otherwise stay off. The market seems to die slowly.

June 15, 2025
Unprompted review
Rated 1 out of 5 stars

Joined 4 years ago and the company was…

Joined 4 years ago and the company was really good until recent project after several hours of testing and submitted my test results they put test cases as conditional without any feedback or warnig that tells you in what specific areas you need to improve.

Due to this, I am out of that project - I do not think that this was the operational model of utest but this is something that does not fit at all utest culture.

I will look for other companies that will have better culture than this one.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

I've been cheated by utest

I did a test for them I didn't get paid! after numerous attempts to reach out to them by email and going to the test site. Nothing yet! I don't know how to get my money!
I've done tests in the past, They gave gift cards which you can't cash out or use everywhere. It was a huge hassle!!

January 16, 2025
Unprompted review
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Rated 5 out of 5 stars

I joined Utest in 2024

I joined Utest in 2024, when I had little to no other income and it really helped out. I was able to contribute to tests and learn the basics of what software testing is. I have been invited to a lot of test, some paid out as soon as the test were complete, but others were large projects so they didn't pay until a few months later. Be active and participate as much as possible especially if you are looking for work, you could use this as a resume gap filler too.

December 10, 2024
Unprompted review
Rated 1 out of 5 stars

No payment recieved

I spent 3 hours testing their product . Over a month later I still have not been paid . I feel very ripped off . No way of contacting anyone about the issue.
If you want to work for free go ahead but if you expect to be paid be very carefull before committing.

July 6, 2024
Unprompted review
Rated 1 out of 5 stars

Hardly any test on offer with little/no payment

After spending three months on uTest platform with just 1 test responding (even that was from their own B Team applause), I can say that the platform is dead with hardly any tests to perform.
You will get notifications for other tests but they are mainly to mine data under different pretexts or designs from them.
Also, you can't be sure of any payment even if you do what was required. E.g. If you are looking for bugs in an app, you are supposed to not just find bugs but also to check that no one else have shared the same bug before you. So, you can waste hours to check an app with no reward.

June 28, 2024
Unprompted review
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Rated 5 out of 5 stars

uTest is very special for me

uTest is very special for me. I have learned so many things during the Testing and got variety of experience starts from Finding the Bugs, Platform testing, web testing, Usability Testing and Robotic Testing, Performance Testing

June 30, 2023
Unprompted review
Rated 5 out of 5 stars

Great testing platform

Great testing platform. Inclusive, professional, serious. Love the tutorial. Took part of a audio recording project. The team was very helpful, the community was very collaborative. Keep going guys!

April 24, 2024
Unprompted review
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Rated 4 out of 5 stars

Mutually beneficial cooperation.

uTest is a good platform for testers, given that the platform has an Academy for beginners, after completing a course in which you begin to understand and get used to the requirements of the platform and clients, plus a bonus - additional earnings. In addition, in the Community section you can get useful tips on working on the platform and interesting and useful articles from Community members. I recommend everyone to cooperate with this company, it is interesting, useful and additional earnings.

June 10, 2024
Unprompted review
Rated 4 out of 5 stars

UTest gave me an opportunity to utilize…

UTest gave me an opportunity to utilize my skills in testing. It is user friendly and the team leaders were very helpful in guiding me and editing test cases.The techniques I learned empowered me with practical skills and effective learning.
Thanks,
Shylaja

June 6, 2024
Unprompted review
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Rated 5 out of 5 stars

Perfect place to learn testing skills…

Perfect place to learn testing skills and to earn money while doing it.
My experience is only 1 month old and have been working on multiple projects since the start!
Well put together platform and very professional members.

June 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you uTest

Thank you uTest

First of all I'd like to thank very much uTest team that they came with such a brilliant idea and my mentor of QA course who showed me this. It is the best platform for a new commer into testing world where you can gain practice and at same time earn some money.

I recommend uTest for all who want to strat their path to testing also uTest Academy is must do learning lots of things and practice cycle are the best practice experience you can get

June 3, 2024
Unprompted review

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