Urocare London - Private Urologist Reviews 151

I have been seeing Dr Manees Ghai for several years now.I have always found him very thorough in explaining everything . I can highly recommend him.
Riz Dar

Dr. Ghei has a wonderful bedside manner, he is very calming and professional. He made me feel relaxed even though I had been pretty stressed prior to my appointment. He explains everything very clearly and I highly recommend him.

Maneesh Ghei clearly explained the situation with my kidney stone, 1cm in diameter and blocking the passage between my kidney and bladder, and answered all my questions. He came to see me in person before performing each intervention, to answer any additional questions. Both procedures went very well. Katie his secretary was very helpful and ensured all my appointments and follow-ups went smoothly. I recovered fully was very happy with the whole experience from start to finish.

Mr Ghei is very reassuring, sympathetic and thoughtful.

From the start I found the staff and clinicians professional, courteous and kind. I was put at ease. Filling the registration form, more than once, was tedious and no one could explain the necessity. With one exception, which was quickly resolved, billing worked well. My insurance covered 90% of the overall cost, but it was still expensive. However, I ended up with a clear diagnosis, which was exactly what I hoped for. Consultations started on 27 June and finished on 23 July.

I was very satisfied with the professionalism and the bedside manner of Mr Maneesh Ghei and his team at Urocare London. The urologist was comforting and took time to assure that all my questions were answered and that I was confident to proceed with procedures. I would highly recommend Mr Ghei and Urocare London.

Prompt service, knowledgable staff. Professional doctor.

I have never felt so disrespected and rushed seeing a private consultant before. There was a severe lack of professionalism having been called "bro" multiple times during the 15 minutes I was actually seen despite booking a 30 minute appointment. My symptoms felt like they were ignored and blamed entirely on mental health issues, something that I have been fighting the NHS with for a prolongued period to the point I felt unsafe sharing all of my symptoms due to fear of immeidate dismissal. I see almost no difference between this practice and being seen by overworked, underpaid NHS Drs and I will not be returning.

Additionally, when reaching out to apologise, the secretary decided to chase my payment in the same email causing me to lower this rating further. Whilst I appreciate collecting fees is important, doing so in the same email in which you are apologising for poor service further emphasises the issues I have with the practice.

I cannot recommend enough the care, attention and professionalism of Mr Maneesh Ghei and his team at Urocare London. The care and efficiency was second to none provided with a great bedside manner.

Fantastic care

Everybody involved in my diagnosis and treatment were all very kind and supportive throughout the whole process which went as smooth as it could have. I really appreciate all the efforts from all personnel involved.

Very amicable
Good and helpful discussions regarding my procedure.
After the procedure instructions regarding my post operative care were good.
Also the outcome was what I wanted

Absolutely everything about my experience was outstanding. From booking the appointment to the comprehensive aftercare, every aspect was truly first-class.
Dr. Maneesh Ghei is an exceptional urologist. His diagnosis was precise, his advice invaluable, and the procedure he performed, along with the follow-up care, was excellent. His expertise and professionalism made the entire process seamless.
Dr. Ghei's office (led by Miss Shaw) also provided fantastic support, ensuring timely appointments, clear reports, and consistent assistance throughout.

Mr Ghei is both extremely professional and very reassuring. He was patient with answering all my queries and made me feel as if i was in very safe hands.
i am very grateful to him for everything he did.

Excellent communication and care from Mr Ghei and team throughout my recent laser lithotripsy journey.
Thank you.

Great services. Professional & friendly. Thoroughly recommend

The friendly nurses
always a smile
very helpful
reassured me the whole time

The staff and Doctor was very caring and professional.

I had the pleasure of seeing Mr Ghei for a recent urology consultation, and I couldn’t be more impressed with the care I received. From the moment I walked into the office, the staff was welcoming and efficient. Mr Ghei took the time to thoroughly explain my condition, answer all of my questions, and provide a clear treatment plan.

I truly appreciated how compassionate and attentive he was during the entire process. The treatment options were explained in detail, and I felt fully informed before making any decisions. The follow-up care has been equally impressive, with the team ensuring I was comfortable and on track with my recovery.

I highly recommend Mr Ghei and his practice to anyone seeking a knowledgeable and caring urologist. Thank you for making a potentially stressful situation much easier to manage!

Mr Ghei is highly recommended. He helps to calm the stressed patients like myself, he knows exactly what he's doing and I would highly recommend him.