topdeckinn.co.uk  

Thanks for visiting Trustpilot. Unfortunately, it’s not possible to leave a review here anymore because the company’s website has closed. Feel free to contact us if you have any questions.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 3 out of 5 stars
Verified

Fast delivery, but the box the things I ordered was flimsy and partially crushed by the couriers.

Company replied

Rated 5 out of 5 stars
Verified

An enormous selection of hard-to-find stock! I'm always a little nervous about ordering fragile items (gunpla kits in this case) but everything arrived safe and secure in tons of bubblewrap. Also deli... See more

Rated 5 out of 5 stars
Verified

My second time purchasing Gunpla from Top Deck Inn, and both times have been a great experience. This store has plenty of kits in stock, in quite reasonable prices. Quick processing times, my parcel w... See more

We perform checks on reviews


Company details


Contact info


Rated 1 out of 5 stars

I had high hopes for this service

I had high hopes for this service, but it completely failed to meet my expectations. The website is slow and often unresponsive. Customer support was unhelpful and never responded to my queries. My order was delayed with no updates or explanations. I definitely wouldn’t recommend this company.

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

If you enjoy spinning the reels like I…

If you enjoy spinning the reels like I do, this place is paradise. Hundreds of pokies from top providers, all working flawlessly even on mobile. The graphics are sharp, and the RTPs seem genuinely fair. It feels like they’ve handpicked every game for tastes.

September 29, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great Store

I managed to order a few kits for 40% off and it arrived on time.

It's a shame that they will be closing down soon.

May 23, 2023
Rated 5 out of 5 stars
Verified

Great Customer Service

Delivery and price are great. I mainly order Gunpla, and the items are very well-packaged. Team is quick to respond with an issue I had, which was resolved efficiently.

April 23, 2023
Rated 5 out of 5 stars
Verified

You want Gunpla? Look no further!!

Have now placed 2 orders with Top Deck Inn. Both orders arrived very quickly. Dispatched in a very timely manner. Had an issue with the delivery company where they stated it was rejected and a member of the team from Top Deck emailed me right away and arranged for it to be delivered next day. Was the delivery company’s fault but Top Decl sorted it exceedingly quickly and I Was very appreciative as it was a hard to find item and I didn’t want to lose the opportunity to own it. Would 100% recommend and looking forward to visiting the store one day soon!!

April 24, 2023
Rated 5 out of 5 stars
Verified

Great service

Fast shipping and delivery. Also informed me that one of the items I ordered wasn't in stock and refunded the money for this item straight away. Great service and communication.

April 23, 2023
Rated 5 out of 5 stars
Verified

Fast Response and Great Seller.

Great seller and really fast response. I bought the Gunpla model kits during Easter holidays online and it just only took one day to deliver them. They did reply my message on instagram fast and hired DHL for express delivery. Their items are good deals in comparison to other UK retailers. Superb!

April 3, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look