Thrive Market Reviews 6,235

The grocery and non-grocery items available at Thrive Market are all non-GMO, organic, and healthier options—a huge plus! It is a (low fee) membership-style business. It's taken me several mon... See more

Incredible customer service! Thrive goes so far above and beyond for their customers it is astounding. We had a problem with an order (caused by our mistake!) and they handled it at their expense. We... See more

Thrive was proactive about my problem! Without me even reaching out, they noticed my order was delayed. They contacted the shipping company, and expedited me a new order for free, and credited my acco... See more

Everything about this company is wonderful; products, service, packaging, selection. I have been shopping here for years. And living in a remote place, with not much organic selections, this makes it... See more

I bought a product that I wasn't pleased with but time got away from me so I missed the return window. I contacted customer service and within minutes had a code for the amount of the product I wasn'... See more

First of all, there was a LIVE AGENT ON CHAT available IN THE MIDDLE OF THE NIGHT to help resolve tech difficulties applying a checkout discount code. Second, that person was really helpful and stuck... See more

I wanted to find a better online experience than with the giant Amazon. Also wanted to find a really reliable source for good vegetarian food. Simply put, I found both with Thrive Market.

I didn't want a recurring subscription because I live alone and don't need a lot of product on a regular basis. When I realized I had inadvertently signed up for a subscription I called and spoke to a... See more

Love all the products thrive market carries. I had two damaged items in one of my boxes and a staff member completely refunded those two items after a few minutes of chat. Will continue to stay with T... See more

24/7 shopping for healthy eating and lifestyle purchases is convenient and easy on the Thrive Market app at your fingertips. It lets you select items for regular delivery and others for one-time purch... See more

A year back, I shopped at your Thrive Market and was pleased not only with the selection of wholesome food but also with the excellent service I received. Fast service and no crushed items or broken b... See more

I love Thrive Market! Their prices and online shopping experience make it easy to get the groceries I want. Even though there are occasionally shipping issues (damaged in transit with FedEx), Thrive's... See more

The associate I talked to was very patient, kind and helpful. So far, I am very impressed with not only the Thrive products, but also the customer service.

The representative was great. They helped me save my subscription and worked very hard to make me want to continue with Thrive. I've never had any issues with not getting broken items replaced in an... See more

Thrive Market stands behind its products and when something happens, they handle the problem with respect and courtesy. Tyrone was a pleasure to work with to resolve my problem. He credited my account... See more

My experience with Thrive itself over the past few years has been very positive. The products have been great and if there was a problem, Thrive has quickly worked to make it right. The most issues... See more

Thrive fixed my original double account issue I was having a problem with. They gave my a free year membership for the trouble and they really have a Great Food Selection with Good Prices, Healthy Cho... See more

I’ve been using Thrive for probably almost a decade. Prices for healthy items are reasonable. I’m happy to pay the membership fee so they can continue to do good. I’ve recommended Thrive to all family... See more

We have been using Thrive market for over a year. We absolutely love getting quality groceries delivered to our doorstep. Even though they do a wonderful job packaging each order, occasionally somethi... See more

I went camping and forgot to update my Thrive Market auto order before I left. With no cell service or internet while I was away, my order processed automatically. Once I got back, I reached out t... See more

I love Thrive! While I am a member-owner and frequent shopper at my local co-op, I rely on Thrive’s comparatively lower prices to help me offset my grocery bill a bit. I love that good food is accessi... See more

Thrive Market is an excellent company & customer service is always helpful. They have satisfaction guarantees. They also offer free memberships to public service professionals & income-restricted hous... See more

The best customer service I’ve experienced in a long time. So helpful with a shipping problem that I’m sure was not their fault. I definitely recommend this company! And also didn’t have to jump throu... See more

Handled my issues with courtesy and patience. Solved my problems with concern, which means a lot to elderly!

I was super concerned about my order going to the wrong address. It was my fault that I didn’t select the correct one, but it would have been a major problem if I couldn’t change it. The agent acted... See more

I have been with Thrive Market for many years and the customer service has always been fantastic. They quickly and kindly help resolve any issues that possibly come up, make it easy to change ship dat... See more

I'm a disabled veteran on a fixed income, so I appreciate the membership to Thrive Market more than you know! I feel good knowing that I can shop for affordable organic products for my family. Thank y... See more

This is the second time that I have had an issue with a product they were so super quick to help me resolve my issue completely to my satisfaction. The point being that I really love their customer se... See more

When my shipment arrived and was damaged, the Thrive customer service was easy to reach using chat and they resolved the issue quickly, professionally and efficiently. They actually.went above and bey... See more

Thrive has great products and prices. I would highly recommend for this reason however I am writing this review because their customer service is excellent! They are the whole package for online gro... See more

Ordering is simple with a wide variety of products. I had an issue that was my error and corrected it online. I sent an email to confirm the correction and received a very nice response from Maria. I... See more

I finally was able to reach a real person by phone who helped me with my problem. The first threw attempts said it was either after business hours or at a very busy time and then I would get disconn... See more

Until now the company has great products, healthy and the service is fast. I do trust their motivation and actions to satisfy their customers.

Thrive Market is my go-to for high quality food that I can’t get locally and at a better price. They’ve got wonderful customer service and quick shipping, and the app works well and is easily search... See more

Thrive Market has great customer service, a large and growing selection of products, fast delivery. On the rare occasion there is an issue, FedEx is the problem. Thrive Market steps up immediately, pr... See more

I experienced an unexpected shipping issue through their carrier and Thrive reached out via email immediately to let me know what was happening. I then called the customer service number they provided... See more

The gentleman who assisted me was extremely polite, knowledgeable, and willing to help me. He was able to resolve my issue quickly and without any added stress on me.

Excellent customer service their website is very easy to navigate. Is easy to read the ingredients. And one can compare the cost between products

She answered my questions and gave me great suggestions along with links so I could easily reference. This is Thrive Market.

Every interaction with thrive market has been positive! We've been using them for about 3-4 years now and always a great experience without exception

Good company values. Good products. Easy to use services. I had an issue with an order. The option to call or to chat was located at the bottom of my order confirmation, which made initiating the cust... See more

Thrive market customer service was above and beyond was the most pleasant people to speak with

I love the variety of health conscious products all in one place. The shipping is super fast and Customer Service is awesome!

Thrive was great with just crediting my account for the items I was expecting to return. They were very understanding.

Thrive Market has many great products, and if you don't like something, they'll make it right! They price match and have quick delivery too! Try it out for yourself!

Good products and good ethics. They addressed a delivery issue quickly and professionally.

Good products, good prices, good core principles, good customer service.

Customer service is excellent- good food and prices ok too..

Thrive Market treats its customers right. Very responsive company.