The Telecom Shop Australia Reviews 183

Wish I read reviews before I 'purchased' a Powerbank. Website said it was in stock, then radio silence. Followed up after waiting 2 weeks and received generic responses about "... following up with the Warehouse Manager". After another week, it was obvious the item was never in stock and I demanded a refund, then ended up disputing the transaction to my credit card provider. No wonder these guys are in Administration. AVOID !!! There should be a zero star rating option

Placed an order 2 weeks ago. No response from them regarding dispatch. Email to support went unanswered. Finally called them and the product is out of stock with no ETA despite their website indicating it's in stock. Requested alternate item and stressed urgency - customer service didn't bother telling the warehouse and item will now arrive too late.

Hi, very happy with my experience, even though I ordered in May, Linda kept me informed of progress making sure that my order wasn't forgotten once it was realised that they were out of stock until it arrived, I was also offered the option a full refund straight away, great service. Mike

We needed a part for our phone system. These guys answered my questions, had stock, and despatched same day. Very reasonable prices, including their freight charge. Would highly recommend.

Great service at our office, installed the internet and working perfect. Very professional

Excellent and professional communication, and very responsive. We received our speaker (Speak 710) promptly - and it was fantastic, thank you.

Nice communication

thank you so much for helping me with my inquiries!

Bought refurbished phones from here. Have't had any issues until now. Were close to now when received too.

They do what it says onthe can

Did what it said on the tin, goods arrived the next working day.

Excellent purchasing website, never had problems!. Excellent customer service for many years.

Wonderful service

Very quick and efficient service. Used them before and wouldn't hesitate to recommend them.

Prompt, Well packaged and high quality equipment. Faultless.

I purchased a Snom 821 VoIP phone for my business. Delivery was prompt and kept well informed of the delivery tracking. The phone was very reasonably priced in comparison to all other companies. Excellent service, very pleased with my purchase will definitely use again.

easy to use website and fast delivery.
we were aware that the phones were refurbished, two were as new but one could have done with an extra clean.

I have bought a number of handsets and accessories from this company over the years and have always had great service. Deliveries are always fast, whoever I speak to on the phone is always very knowledgeable and helpful. I've also never been able to find cheaper prices for the products I have ordered.