Updated: I have now received my certificate (mid October). Better late than never! I completed a level 2 counselling course back in May 2024. The course went fine and overall I had a good experience... See more
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The Skills Network is one of the most successful providers of online learning solutions in the UK. Distance learning supports educators, employers and individuals around to develop new skills and knowledge, and we have a wide range of free, fully-funded courses, CPDs, Skills Bootcamps, Apprenticeships, professional qualifications and more.
06-16 Benedict Drive, Abbey Court, YO8 8RY, Selby, United Kingdom
Replied to 87% of negative reviews
Typically replies within 2 weeks
Three attempts to join a course have been unsuccessful due to a lack of funding in my area. Very disappointed again.
The content of the course was very good, although materials are outdated at times, and somewhat unimaginative, the digital experience could be improved/updated. They encourage self study which is a good thing, but insist on quite descriptive answers to assessments, presumably so they can be more objective when it comes to marking, however this tends not to encourage more critical thinking. I failed a couple of modules which was demotivating as I had not answered incorrectly, but not in the way they wanted. It's a pity because by the time I got approval for doing the course, I was already behind, and could never catch up so I dropped out, and then have to pay £100 (I was made aware of this but why don't they allow people to continue with the course when they pay the £100?). Altogether a demotivating experience and they could improve their channels of communication as I had messages from various different providers and different people who did not seem to communicate with each other. Overall, poor communication but suddenly excellent communication when it comes to collecting debt.
Reply from The Skills Network
I have done 2 previous courses with the Skills Network and I really enjoyed them. I’m still waiting for the certificate for my last course I did but it will eventually arrive as did my first course. Just signed up to the Nutritional course with help from Mark Bromwich, very helpful thank you.
Reply from The Skills Network
I am pleased with the feedback I received from my my assessor. The feedback has encouraged me to continue writing in my own words, while still keeping an academic structure.
Reply from The Skills Network
Waste of time. They do not specify/advertise the regional eligibility when completing eligibility form/pre-entrollment. They just want to collect your data and reject you afterwards.
Reply from The Skills Network
I did TQUK Level 2 Certificate in the principles of the mental health worker. This was a great course to participate in and would definitely recommend it. It covers a variety of useful topics which are helpful for anyone wanting to work in the mental health sector. The course is challenging and great.
The team at skills network are also amazing. They are friendly and professional and are ready to help if you need them. My tutor was amazing and always provided me with great feedback which i found very helpful and resourceful. She inspired me with her feedback.
Overall i had a great experience and the course was packed with information. Some outdated links but that was it from my experience.
Would recommend to others and i would definitely take another course with you too.
Thanks skills network
Reply from The Skills Network
I was really disappointed in the fact that I was ready and prepared to start my course in Principles of End of Life Care Level2. I'd waited several weeks to get the email to get me started. Instead of starting the course they tell me they could not get funds in my area for me to begin. I got an apology, and got the option of purchasing the course. I live in Birmingham, surely funding would be available for such a big city.
Reply from The Skills Network
The course I studied was the Principles of Business Administration, a very interesting course to understand the rules and in and puts of starts your own business, understand the legality in UK and how to manage to keep basic admin procedures in order to run a Business.
the team on the Skills Network was very supportive and encouraging to keep going on the course, in my case was a little challenging because I did it on the same time I start my training as a Bus Driver here in Glasgow and has to cover 8 hours shifts on top of my family obligations with two kids on school age, I can only be grateful of all the support the team provide to finish the course.
Reply from The Skills Network
Studied the Level 2 Certificate in understanding Mental Health First Aid and Mental Health Advocacy in the workplace. From the start the support was great, responded to emails within a couple of days. The tutor feedback was comprehensive, valuable and relevant. The course content made you really think and as the questions asked for personal experiences, it helped me put things into perspective. The only slight issue is that some of the links are out of date as the pages are no longer available or you have to sign up to see the content. But given the chance would study with The Skills Network again.
Reply from The Skills Network
Really enjoyed doing the Certificate in Digital Marketing. There was lots of information and I found my tutor/assessor excellent - lots of really helpful feedback. Will be busy putting it all into practice otherwise I would certainly consider doing another course with the Skills Network.
Reply from The Skills Network
I really enjoyed this course and found it very helpful . The lessons were clear , well - organized and easy to follow. The support from tutors was excellent - they were always ready to help and I appreciated the flexibility of studying online at my own pace.
Reply from The Skills Network
Very helpful, informative and if you need help there are people there that will help
Reply from The Skills Network
The course was easy to understand and interesting. I felt the way it was broken down into the different sections, really gave me a helpful target. I never felt rushed to complete each section and the notes I received were helpful and led me to be able to complete the course in good time.
Reply from The Skills Network
The course was packed with information. It made me reflect and think, analyse and question. The learning slides were a good mixture of reading and videos, games and tasks that kept my attention throughout. The tasks were at the right level and the assignments needed thought and research but were achievable. The assignments were explained clearly and support was available if needed. Assignments were marked in a timely manner with meaningful feedback.
Reply from The Skills Network
I have learnt a lot how people deal with mental health at workplace and what they go through.
And understand how help is provided to people who really are in need of it.
It was a very a knowledgeable course.
The tutors too are always there and very helpful.
Reply from The Skills Network
I applied to complete the Mental Health first aid course and it was full of necessary information. Tutor response was spot on and communication with the customer or learner team was very good as I had a bit of difficulty understanding the process.
Reply from The Skills Network
Had a really positive experience with The Skills Network from start to finish. Communication throughout was very proactive and responsive, from the admin/CX teams as well as Tutors. Learning materials were very thorough and extensive, deadlines were sensible and it was easy to give myself an extra week when I needed. Tutor feedback was extensive, too. Overall I learnt a lot and would recommend doing a course with The Skills Network!
Reply from The Skills Network
Gained so much more then a certificate. The knowledge was far beyond what I anticipated.
Reply from The Skills Network
The Skills Network was easy to navigate and provided excellent service in teaching valuable skills for the future. I thoroughly enjoyed learning with The Skills Network.
Reply from The Skills Network
I applied for and completed the Event Planning course. Initially they couldn't find funding for my spot, but after a few weeks of waiting, they were able to sort out.
While the course itself is a bit clunky and some of the information to repeats itself a lot, it was overall very good. Feedback was quick and helpful, and I eventually passed with flying colours.
My advice - be patient, understand that funding takes time, and when you do get on, answer questions in full paragraph format.
Reply from The Skills Network
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