The Horeca Store Inc Reviews 16

If I could give a negative, I WOULD! We have fought for an entire day for an PTACH unit that we never received. They couldnt find the order, noone could help, say on hold for a long time! Noone knew what was going on. Not a good way to run a business!!!!! We are currently disputing the charge and will make sure that everyone knows what a horrible mistake we made by trying to order with this company.

I was in need of two new double door freezers and I had less than 10 days with a huge beef order coming in. I tried several places and the only company who was willing to meet my timeline was The Horeca Store. I worked with Rebecca who was responsive and always available. I received both freezers on time and couldn’t be more happy with the quality of the freezers. The pricing was very fair and quality exceeded expectation but it was the great service of the team from Horeca that ensures I will buy from them again. Thanks to a great experience!

I got a new freezer this morning it was so good and the proce was reasonable i cannot find anywhere else for this price and the team shriparna, Rebecca, mike and marksam helped me a lot in getting this freezer they are so helpful and welcoming.

I was looking for a Reach-in refrigerator for the non profit org, searching online and stumbled upon this Horeca store website. Prices found very interesting. The sales associate Mark Sam answered my number of questions patiently and assisted me to buy one what I was looking for. He was able to resolve the challenges and fulfilled the delivery before time. I recommend this store to shop with.

New place to shop for restaurant equipment in Houston.

I was setting up a new bakery and had a long checklist, mixers, prep tables, display cases, even basic utensils. I wasn’t sure I’d find it all in one place, but HorecaStore came through. What surprised me most was how deep their inventory is. I’d look up one item and end up seeing four or five options in different sizes or brands. Ended up saving a lot of time, not jumping across multiple vendors. They’re clearly built with restaurant folks in mind.

I ordered a commercial ice machine from The Horeca Store and had a great experience. The customer support team answered my questions quickly (within an hour!), and I felt confident placing the order. Delivery was on time and the unit was in perfect condition. It’s working exactly as described. Definitely recommend for restaurant owners looking for dependable service.

Best store in Houston for restaurants supply, had a good customer service and very helpful. Best price in town.

One stop solutions for Kitchen Equipment and Supplies. Most reasonable store online and offline both. We have chain of restaurants throughout USA and mostly shop online with thehorecastore Customer service is always responsive and very polite. I bought True Refrigerator Brand firstly. Next time purchased more equipments online. The best thing I love with horeca store is always fulfill shipping promise and best quality brand mentioned on its user-friendly online website. Thanks Horeca store team. Appreciate your efforts and I highly
Recommend every one to buy Equipments and Kitchen Supplies.

This company is a scam. Paid almost 1, 400 dollars for a freezer which was set to be delivered in three days. Seven days later, I haven't received the shipment. I called and they said the truck broke down. Trying to get the money back from my credit card company.

This store appears to be a scam. I never received my order and they do not respond to emails.

We ordered a panni press on May 9th. After many phone calls and emails we still dont have an idea when it's coming. A sales person named Adam apologies but doesnt ever commit to sending the product. It feels like a scam company. Caution on buying from here.

I appreciate how HorecaStore stocks equipment from trusted brands. It makes me feel confident about the quality of my purchases!