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Company details

  1. Telecommunications Service Provider
  2. Internet Provider
  3. Phone and Internet Service

Information provided by various external sources

Who we are: Telnetone is part of telecommunication management ltd, part of telecom plus, the largest independent provider of telephone/broadband services in UK. Established in 1998 and currently serves over 580,000 businesses in UK. Our network is the only one directly integrated with BT openreach as a result we offer 24/7 UK based support, fast installations and the lowest costs guaranteed. The business telephone/broadband packages we supply have been recommended by which for the last 4 years by Which? Our telephone lines are installed by BT openreach engineers, we can restart or transfer an existing line in as little as 24 hours. Our super fast fibre optic broadband is connected with fttc technology, the next generation fibre optic cables offering businesses up to 80mbps download speed. Why choose Us We are a dedicated company serving small to medium sized businesses, our simple packages and low cost guarantees and a quality customer service are the main reasons reason why more and more businesses are joining us. Our standards of Service: 24/7 UK Based support Low cost Guarantee No hidden charge Award winning customer service Local Account Managers Free Paper billing All faults repaired by Openreach engineers All our packages offer; No interruptions when you switch No Setup costs Fixed Pricing Annual Reviews Keep your existing Number Free Static IP address with all our broadband packages FREE Router with all our broadband packages Unlimited Data with all our broadband packages No fair use policy – Use as much as you like. Our aim is to be one of the most trusted telecom provider to SME's!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

19 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars

best of the best for service and price

we are an catering association with 12000 members who own restaurants, takeaways and various other catering firms. Until we met telnetone our members were using many different providers for telephone and broadband and each members were paying huge bills, not getting a good service.
since moving to telnetone we have our own rep who looks after us, our bills are a lot cheaper and the boradband speed is excellent.
I would highly recommned telnetone to any small business.

August 1, 2017
Unprompted review
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Rated 5 out of 5 stars
Invited

excellent service

excellent service, sales rep Jahed was very good, explained the full process. Clear pricing policy, free paper billing, will highly recommend both Telnetone & Jahed

May 25, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Very professional and warm

I found the customer service and sales team Representative to be of excellent standard, dealing with all my questions and quires, and explaining them so i understood what the right package would suit my business needs, saving me time and money. i will be honest i asked a lot of questions which would frustrate anyone lol. i would highly recommend them to any business who want to save money, they make you feel and treat you like a valued customer.

May 24, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Great service and suppprt

great bunch of guys. Quality suppprt all the way. A lot better experience surfing on the internet compared to my old provider. So far my bills seems very low and definitely my Internet is faster.

May 21, 2017
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Rated 5 out of 5 stars
Invited

By far the best

For our small store we needed a company that can be reliable and cost effective. Telenetone were recommended to us. So far I have found their staff to be very professional and polite. the phoneline and broadband were transferred over without any interruption just like they promised.

May 16, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Super provider. Excellent upload/download speed

Top service. I moved from con due to poor speed. I was sceptical at first to change but now that I have my services up and running the difference is instant. I got a lot of equipments that rely on good upload speed. Very impressed with telnetone.

May 16, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

I was really impressed with the overall …

I was really impressed with the overall service I received from Telnetone. The contacts I dealt with were professional and very helpful in every aspect of delivery and paperwork. The management are realistic and flexible in their approach which is stand alone compared to other Telco companies

May 16, 2017
Unprompted review
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Rated 5 out of 5 stars
Invited

Thank you telnetone

I just like to say a big thank you. I was having a lot of trouble with broadband speed with my last provider but was in a contract. Telnetone helped us with a cash back offer to help us cancel that contract. Very happy with the service so far from. Would recommend for sure.

May 14, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Great service

We are a small business so every bit of savings count. Been with other providers for phone & broadband over last 10 years and along the contact they had often put their prices up. Since using telnetone I have never seen a rise on our phone bill or any charges we didn’t understand. Both broadband and telephones are one bill. Since moving to telnetone I have seen a significant increase on my broadband speed. Excellent company, Very good value for money. Would highly recommend telnetone to any businesses

May 14, 2017
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Rated 5 out of 5 stars

Unlimited data, no fair use policy

we were after unlimited broadband data so we contacted telnetone. we got more than that. they gave us a faster broadband package, reduced the costs on our telephone, and we don't have to worry about any fair use policy unlike our last provider. great value for money, great price.

May 13, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Telnetone are very reliable and cost effective

Telnetone are a very efficient and cost effective company. They have enabled me to reduce my expenses in relation to my telephone line as well as help me to reduce my broadband bill by offering a cheaper solution whilst being upto date with the latest fibre optic broadband. They have been very cooperative and clear by outlining both the telephone and broadband bill on one document making life much more easier. The support provided by telnetone is exceptional. Thank you to all telnetone staff for the smooth transition for all our branches.

May 11, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Excellent customer service with low cost tariffs.

Excellent customer service with low cost and more value for your money, I would definitely recommend this company to friends and family. First I wasn't sure because of the cost and thought it's impossible to get deal at this price, good to know there's still company out there with great value for money and excellent customer services. Keep up the great services.

May 11, 2017
Unprompted review
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Rated 5 out of 5 stars

Super Value for money broadband and telephone

When I was asked by my company to find a telecom provider who can give us the best service I started searching. Came across the usual companies with offers that looked very tempting until I read the small prints. Then I came across telnetone. found everything about this company to be very positive, simple prices, very professional staff. Found them very easy to deal with and once they gave us everything they said in writing we signed up. I must thank all the staff members of telnetone who dealt with our queries from start to finish. Thank you all very much.

May 10, 2017
Unprompted review
Rated 5 out of 5 stars
Invited

Fast, friendly, and very honest

I've changed to my business phone and broadband to telnetone. telnetone have been very understanding about my requirements and offered me a lot of advice before the change over. They have helped me to reduce my costs by £60 per month. The broadband I have with telnetone is very fast compared to my last provider and my bill shows exactly what telnetone said. It's clear, both broadband and telephone are on one bill, No hidden charges, No jargon. Thank you telnetone

May 10, 2017
Unprompted review
Telnetone logo

Reply from Telnetone

Thank you very much for your review. We really appreciate your feedback and we look forward to providing you with the best price and best service. :)

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