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Tangelo Used Cars Reviews 564

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendly, helpful, and professional approach. Consumers felt comfortable throughout the entire car-buying process, highlighting the team's knowledge and willingness to answer questions in detail. People appreciated the personalized attention, with staff members going the extra mile to ensure a smooth and stress-free experience. Consumers consistently mention the excellent service they received, both before and after the sale. Reviewers highlight the team's efficiency and the ease of the overall process. Customers also value the thoroughness of the staff in addressing any concerns and resolving issues promptly. The positive feedback extends to the quality of the cars and the reassurance provided by warranties and affiliations with reputable brands.

Based on these reviews

Rated 5 out of 5 stars

Living over 300 miles away from the showroom could have been a problem but Fin Clouder made it easy for me with a personalised video walk around and answering all my picky questions on service histor... See more

Company replied

Rated 5 out of 5 stars

Friendly and highly professional service throughout. Bought my used Mercedes last month and all minor issues identified prior to the sale were dealt with with no fuss whatsoever. The whole experienc... See more

Company replied

Rated 5 out of 5 stars

Really good service from start to finish, done everything super quick and had no issues whatsoever, would definitely use them again.

Company replied

Rated 5 out of 5 stars

This was the first car we had bought remotely, let alone being new to electric cars. Kirsty went above and beyond to ensure we had all the info we needed, even sending links to appropriate chargers, s... See more

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Rated 5 out of 5 stars

I bought a second hand Peugeot 208 at the end of June 2025, so I have been driving the car for 3 months before leaving this review. I have been very happy with the level of service pre and post sale.... See more

Company replied

Rated 5 out of 5 stars

Excellent friendly service. Highly recommended. Fin Clouder was very professional and got the car ready to go super quick

Company replied

Rated 5 out of 5 stars

Easy to deal with. Alex was very helpful with the whole process from start to finish. Very relaxed atmosphere with no pressure to buy (that's always a turn off for me, pushy sales men)

Company replied

Rated 5 out of 5 stars

From the first visit and paying a deposit to hold the car until we were able to test drive through to collection of the car we have had an amazing experience. Customer Service was first class, made al... See more

Company replied

Rated 5 out of 5 stars

A great service from Kirsty at Plymouth Tangelo with my BMW X3. A non pushy, relaxed test drive with Kirsty, which I later bought. No problem with a small bumper touch up. All paper work covered,... See more

Company replied

Rated 5 out of 5 stars

After that 5 hour trip to pick up the car, I can honestly say it was totally worth it, we absolutely love our new addition to the family. Very patient and took the time to explain everything clearly... See more

Company replied

Rated 5 out of 5 stars

Kirsty was excellent as we’re all the team at the branch who introduced themselves during the process of the purchase. They made everything smooth during the purchase process and explained each step o... See more

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Rated 5 out of 5 stars

We recently bought our very first car — a beautiful red Mini Cooper Hatch — from Tangelo Exeter, and the experience was fantastic! Kaydee was absolutely brilliant, guiding us through every step of th... See more

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Rated 5 out of 5 stars

I had seen a VW Golf GTD for sale at Tangelo Plymouth, I rang the garage and spoke to Steve Bunt who gave me details about the car over the phone and followed it up by sending a personal video of th... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure to pick up my new car today and the service was the best I’ve experienced having done it 5 times prior. Steve made the whole entire thing seamless and is a credit to the company.... See more

Company replied

Rated 5 out of 5 stars

My first experience with Tangelo and I was very impressed. Very smooth process from start to finish. Fin was extremely helpful and professional, from arranging a video of the car at the start, to the... See more

Company replied

Rated 5 out of 5 stars

Can not say enough for these guys, I purchased my E class from them. Noticed a couple of issues once purchased the vehicle and they were happy to rectify the problem. Costumer services was awes... See more

Rated 5 out of 5 stars

Steve from Tangelo made the purchase a very easy and efficient procedure. I am very pleased with my new car and with the confidence if I have any concerns or queries they will happily help me.

Company replied

Rated 5 out of 5 stars

Wow, great place and top service, special mention to Alex who saw us through the purchase of the Polo, nothing was too much trouble. Highly recommended

Company replied

Rated 5 out of 5 stars

Kaydee shared detailed information about the history and a video of the car showing minor cosmetics and main features within a couple of hours of my initial enquiry. The car was made ready on the date... See more

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Rated 5 out of 5 stars

I have been looking for some time for a VW Tiguan R-line, then I found the perfect one at Tangelo Plymouth! Kirsty made sure that the car was onsite for me to view and take for a test drive, and 1 wee... See more

Company replied

Rated 5 out of 5 stars

Just would like to say a massive thankyou to Luke , Elliot and the rest of the tangelo team for a positive and faultless experience, any questions or queries they were always happy to help and the se... See more

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Rated 5 out of 5 stars

From start to finish I couldn’t fault the service I received! The car I wanted to see was not available on-site but Kirsty went above & beyond and I later returned went for a test drive and bought it!... See more

Company replied

Rated 5 out of 5 stars

Just purchased a Mazda CX5 from Tangelo Exeter. First class sales people who made the experience so enjoyable. Michael Graham knew that I was looking for a CX5 and when one was traded in to the Plymo... See more

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Rated 5 out of 5 stars

Amazing experience from start to finish! Steve made the transaction absolutely seamless, nothing was too much, would highly recommend. Thank you to Paul also who delivered my car, very reassuring and... See more

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Rated 5 out of 5 stars

Just bought another car from tangelo, Exeter. Service first rate, no hard sell or pressure, I was looked after by Fin who made the whole process, seemless,fast and efficient.

Company replied

Rated 5 out of 5 stars

Good Experience, No Complaints! I recently bought a car from Tangelo's Plymouth branch, from Steve, and overall, it was a pretty solid experience. Steve was friendly, professional, and knew... See more

Company replied

Rated 5 out of 5 stars

Amazing service from the team in Plymouth! Very professional and smooth service when purchasing my new car. Thanks to Kirsty, Gary and the whole team for making it an enjoyable and stress free experi... See more

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Rated 5 out of 5 stars

We purchased a Mazda cx30 from the Plymouth branch. The process was easy , and made a pleasure by the attention to detail by Matt. From the test drive to the final unveil the whole purchase was excell... See more

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Rated 5 out of 5 stars

The Tangelo team were very helpful and answered all our questions openly. We did not feel rushed or pressured into buying. On the day of collection, Michael made sure it went seamlessly. Very plea... See more

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Rated 5 out of 5 stars

Welcoming, polite and helpful from the young lady on reception to the salesmen Mitchell and Jacob and the manager. All in all a good experience and the presentation on pick up was fabulous. Wouldn’t h... See more

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Rated 5 out of 5 stars

I love my new Renault Captur. I have rung about obtaining the MOT certificate,but nobody has got back to me. Problem rectified. My fault

Company replied

Rated 5 out of 5 stars

I recently bought myself a new car, Kaydee was very knowledgeable and efficient. Within a week of viewing the car I had already picked it up , would definitely reccomend !

Company replied

Rated 5 out of 5 stars

Tangelo provided great customer service making me and my partner feel very comfortable. It was our first experience purchasing a car from a garage and we would definitely do it again due to this exper... See more

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Rated 5 out of 5 stars

Fin was our sales rep for the sale of our car. Great interaction. Good sense of humour. Informative. Did his best to help us through the whole process. Would definitely purchase a car from here again.... See more

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Rated 5 out of 5 stars

Absolutely brilliant customer service, really friendly staff and nothing was too much to ask! Have never dealt with a dealer so nice! Thank you 😁

Company replied

Rated 5 out of 5 stars

Would recommend to anyone looking to buy a car from here, was a very smooth process, Kaydee was extremely nice and friendly couldn’t fault her in anyway, over the moon with the car that was sold to me... See more

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Rated 5 out of 5 stars

I was able to sort out my car finances over the phone with support from the team at Tangelo. The pre / after sell customer service was great, as all questions and paperwork was done in a speedy mann... See more

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Rated 5 out of 5 stars

Great service, attention to detail and lovely people. Very happy with my recently purchased used car. I would buy from then again.

Company replied

Rated 5 out of 5 stars

Purchasing a car from Tangelo Exeter was an absolute breeze right from the first call with Alex who knew the vehicle inside and out, sending me a short video tour and answering any questions I had alo... See more

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Rated 5 out of 5 stars

Kirsty and the whole team have been fantastic. I wouldn’t normally buy a car long distance but Kirsty’s incredible customer care and tenacity in finding the right deal along doing things with a custo... See more

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Rated 5 out of 5 stars

Great service provided by Alex, Mollie and Leigh. All questions regarding the car were answered and I was sent an in depth health check and all the work they had carried out on it. After this I viewed... See more

Company replied

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Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

Written by the company

Tangelo takes the hassle out of buying your next car. Take a look through our online range of used cars and vans – they’ve all been quality checked so you know your search will be worry free. Visit our Customer Hub in Exeter or Plymouth to look around our available used cars and book test drive before deciding on the right vehicle for you.

Tangelo

Written by the company

Make finding your next car online easy peasy

Contact info


4.7

Excellent

TrustScore 4.5 out of 5

564 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Tangelo Plymouth first class customer care

I recently bought a car from the Plymouth branch. The customer service was amazing. The team really looked after us and we're more than accommodating to our needs. Our sales rep was incredibly knowledgeable about the vehicle that I bought, which filled me with confidence. It was a very professional experience and I would definitely recommend people to buy from this branch.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience, highly recommend.

Dealt with Ben for my purchase of an Audi A4. Prompt and non-pushy communication, answering all my questions and producing walk around videos showing the vehicle in detail. Overall, a great purchasing experience, and I'd highly recommend.

November 1, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 5 out of 5 stars

I dealt with you lady called Kirsty at…

I dealt with you lady called Kirsty at the Plymouth office and she couldn’t have been more helpful, kept me informed every step of the way and answered all my questions promptly. A credit to the business 😁

November 1, 2025
Unprompted review
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Reply from Tangelo Used Cars

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 4 out of 5 stars

Great services

Steve was really helpful start to finish, nothing was to much trouble. Clear video of the car was sent. Good communication throughout

October 17, 2025
Unprompted review
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Reply from Tangelo Used Cars

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon.

Best wishes Keira

Rated 5 out of 5 stars

Got the car I wanted ..good guys

October 31, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick.

Best wishes Keira

Rated 5 out of 5 stars

Really good service

Really good service from start to finish, done everything super quick and had no issues whatsoever, would definitely use them again.

October 22, 2025
Unprompted review
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Reply from Tangelo Used Cars

Hello Sam,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to the team.

Best wishes, Freya.

Rated 5 out of 5 stars

Excellent friendly service.

Excellent friendly service. Highly recommended. Fin Clouder was very professional and got the car ready to go super quick

October 22, 2025
Unprompted review
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Reply from Tangelo Used Cars

We are delighted to hear your thoughts on your recent experience with our Exeter dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira

Rated 5 out of 5 stars

Remote purchase and collection.

Living over 300 miles away from the showroom could have been a problem but Fin Clouder made it easy for me with a personalised video walk around and answering all my picky questions on service history and previous history etc.
On the collection day Fin arranged a taxi to pick me up from the station and fed me tea and biscuits till I was completely happy with the car and the paperwork. Tangelo even made sure there was enough fuel to start my journey home comfortably. Well done team, good experience.

October 18, 2025
Unprompted review
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Reply from Tangelo Used Cars

Hello Josh,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to Fin and the rest of the team.

Best wishes, Freya.

Rated 5 out of 5 stars

My Hyundai purchase

Easy to deal with. Alex was very helpful with the whole process from start to finish.
Very relaxed atmosphere with no pressure to buy (that's always a turn off for me, pushy sales men)

October 16, 2025
Unprompted review
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Reply from Tangelo Used Cars

Hello Simon,

We appreciate your lovely review in regards to our Exeter dealership and we hope to see you again soon. I will be sure to pass your comments over to Alex and the rest of the team.

Best wishes, Freya.

Rated 5 out of 5 stars

Steve was great

Steve was great, very helpful and got me in a great car!

October 13, 2025
Unprompted review
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Reply from Tangelo Used Cars

Hello Liam,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to Steve and the rest of team.

Best wishes, Freya.

Rated 5 out of 5 stars

Highly recommended

Friendly and highly professional service throughout.
Bought my used Mercedes last month and all minor issues identified prior to the sale were dealt with with no fuss whatsoever. The whole experience from test drive to driving away was excellent.
I would highly recommend.

September 19, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 5 out of 5 stars

Amazing experience from start to…

Amazing experience from start to finish! Steve made the transaction absolutely seamless, nothing was too much, would highly recommend. Thank you to Paul also who delivered my car, very reassuring and knowledgeable.

October 2, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick.

Best wishes - Keira

Rated 5 out of 5 stars

Great Service

Wow, great place and top service, special mention to Alex who saw us through the purchase of the Polo, nothing was too much trouble.
Highly recommended

September 27, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

We are delighted to hear your thoughts on your recent experience with our Exeter dealership. It is great to hear that our team where professional and quick.

Best wishes, Keira

Rated 5 out of 5 stars

Very good after sale care

I bought a second hand Peugeot 208 at the end of June 2025, so I have been driving the car for 3 months before leaving this review. I have been very happy with the level of service pre and post sale. I had a few issues once I got the car, which got resolved without problems. Both Finn and Mark have been very good on their words and I would have no problem recommending Tangelo to anyone looking for a car.

September 30, 2025
Unprompted review
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Reply from Tangelo Used Cars

Thank you for your great review, we are so glad to hear that your experience with us at our Exeter dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future.

All the best, Keira

Rated 1 out of 5 stars

Took days to respond

Took days to respond, then sold the car I was already interested in, sending all my px details, only to find that out after I chased them up? Save your time go elsewhere

September 26, 2025
Unprompted review
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Reply from Tangelo Used Cars

Thank you for your review regarding you recent experience at Tangelo Exeter.

I have passed on your review to the Sales manager of Tangelo and have asked them to make contact with you regarding this.

In the meantime if I can help with anything else please contact me on feedback@citywestcountry.co.uk or 01392822700

Kind regards,
Rebekah

Rated 5 out of 5 stars

Shop here for a Car

From the first visit and paying a deposit to hold the car until we were able to test drive through to collection of the car we have had an amazing experience. Customer Service was first class, made all points we raised clear and were then solved regarding the vehicle

September 27, 2025
Unprompted review
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Reply from Tangelo Used Cars

Hello Richard & Lesley,

Thank you for your kind words, our team at Plymouth will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again.

All the best - Freya.

Rated 5 out of 5 stars

After that 5 hour trip to pick up the…

After that 5 hour trip to pick up the car, I can honestly say it was totally worth it, we absolutely love our new addition to the family. Very patient and took the time to explain everything clearly and made sure I felt comfortable with every step.
Big thanks to Kirsty Xx

September 11, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

Hello,

We appreciate your lovely review in regards to our Plymouth dealership and we hope to see you again soon. I will be sure to pass your comments over to Kirsty.

Best wishes,
Freya

Rated 5 out of 5 stars

Steve was great

Steve from Tangelo made the purchase a very easy and efficient procedure. I am very pleased with my new car and with the confidence if I have any concerns or queries they will happily help me.

September 18, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

We are delighted to hear your thoughts on your recent experience with our Plymouth dealership. It is great to hear that our team where professional and quick. Best wishes - Keira

Rated 5 out of 5 stars

Excellent Service

I had seen a VW Golf GTD for sale at Tangelo Plymouth, I rang the garage and spoke to Steve Bunt who gave me details about the car over the phone and followed it up by sending a personal video of the car.
Based on that I decided to drive the 180miles to the garage to have a closer look at the car over the weekend. Steve and the team very were very friendly and welcoming, and Steve assured me that any work needed would be carried out before delivery. He was true to his word, and kept me updated daily as to the work being carried out and when I could expect delivery.
The car was delivered to me the following weekend and I was extremely pleased with the car. Steve is a credit to the company I and wouldn't hesitate recommending Tangelo for your next car purchase.

September 6, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

Thank you for your great review, we are so glad to hear that your experience with us at our Plymouth dealership was the best it could be. We really value our customer’s feedback so we thank you for taking time to write us a review. We look forward to seeing you again in the near future. All the best, Keira

Rated 5 out of 5 stars

I love my new Renault Captur

I love my new Renault Captur. I have rung about obtaining the MOT certificate,but nobody has got back to me. Problem rectified. My fault

September 9, 2025
Unprompted review
Tangelo Used Cars logo

Reply from Tangelo Used Cars

Thank you for your kind words, our team at Exeter will be so pleased to hear your lovely comments. I will definitely let our team know! We look forward to seeing you again, all the best - Keira

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