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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the convenience and personalization that this service offers, noting that stylists often nail their preferences and introduce them to styles and brands they might not have discovered on their own. The ease of returns and the ability to try on clothes at home are also frequently mentioned as significant advantages. Consumers highlight the time-saving aspect of the service, especially for those with busy lifestyles or those who dislike traditional shopping. People are generally pleased with the quality of the clothing and accessories provided. The delivery service is efficient, and the stylists are good at listening to their clients' needs. However, there are mixed opinions regarding the order. While many find the prices reasonable for the quality and service provided, some feel that certain items are overpriced, particularly when the quality doesn't match the cost.

Based on these reviews

Rated 4 out of 5 stars
Verified

The convenience of ordering stylish clothes for myself without having to travel over an hour to stores that sell what I like. Also, the quality of clothes is pretty good with stitch fix. I always en... See more

Rated 4 out of 5 stars
Verified

Nice selection of clothing to fit most price ranges. Preview of choices before being sent was helpful since I had many similar items already. Shipping was quicker than noted. Stylist did a fantastic... See more

Rated 4 out of 5 stars
Verified

I’ve been getting fixes for almost seven years. I think the fixes were better and more fitting for my style for the first few years. This past year, in particular, have not been as successful for me... See more

Rated 4 out of 5 stars
Verified

Loved the items but in the preview it said I could have 3 more items sent, so I asked my stylist to add another shirt or 2 that were more colorful. I only got the original 5 items. Overall, I love S... See more

Rated 5 out of 5 stars
Verified

I have only received one personalized shipment at this point, but I love the extent of styling profile that's available so that my stylist knows what to look for when selecting items for me. The cl... See more

Rated 5 out of 5 stars
Invited

I use Stitch Fix religiously! Every few weeks, I receive a package filled with practical items I can wear to work, around the house, or to the gym. Due to my busy lifestyle, Stitch Fix makes it easy f... See more

Rated 5 out of 5 stars
Verified

Honestly, Stitch Fix has improved SO much over the years. The quality and style of the clothing, and functionality of the app and its new features are just perfection. Getting back in with SF after se... See more

Rated 3 out of 5 stars
Verified

Used it for almost 2 years and it's honestly just ok. A few stellar pieces at the beginning that I received a ton of compliments on, but largely overpriced clothing, esp relative to the quality. I cou... See more

Rated 5 out of 5 stars
Verified

I love the fact that it comes right to my door amazing quality and that if it's not perfect fit or something's off I just send it back the mailman picks it right up on my porch it gives me something t... See more

Rated 3 out of 5 stars
Verified

I like some of the picks, but I haven't been able to get a complete outfit, but I'm looking forward to my next fix. I didn't like that my stylist didn't research the weather in my city since, I reques... See more

Rated 3 out of 5 stars
Verified

I chose to give stitch fix a try because I live in Florida, in an area that requires quite a bit of travel to find current styles. The rating that I gave stitch fix is right in the middle. The styles... See more

Rated 3 out of 5 stars
Verified

I really like Stitch Fix—it’s been a huge help for me as a busy mom. But I’m frustrated that Freestyle items can’t be included in my Fix. If I choose five Freestyle pieces, I wish they could count... See more

Rated 5 out of 5 stars
Verified

My stylist Rachel selected gorgeous clothes to fit me and my lifestyle. Only one blouse was too tight and I kept the garment to wear open over the beautiful tank she selected for me. Everything else... See more

Rated 3 out of 5 stars
Verified

I like the option of trying things on at home and having my items curated but everything is just way too expensive. This next box I'm getting has reach piece at around $100. Some brands I know but som... See more

Rated 5 out of 5 stars
Verified

I have shopping and trying clothes in stores. It’s messy and gives me social anxiety and nothing ever fits right. So discouraging. I love trying things on at home at at my own convenience without my l... See more

Rated 5 out of 5 stars
Verified

This was my first experience with this type of service. I was very impressed with the clothing Kim picked out for me! I did send two blouses and the purse back, but the jeans were perfect. We exchange... See more

Rated 5 out of 5 stars
Verified

Great communication, shipping was fast but most of all the pieces I got were great. They were realistic prices but hit the nail on the head with great current styles that were seasonally appropriate.... See more

Rated 5 out of 5 stars
Verified

I don’t enjoy shopping but I do like to wear nice clothes. Stitch fix has been convenient for me because they have great taste and their platform knows my sizes and preferred styles. The “fixes” have... See more

Rated 3 out of 5 stars
Verified

Nothing bad or great. I probably would have chosen these same outfits on my own. It wasn't expanding my style (which is one of the reasons to consider Stitchfix). The brands offered used to be premium... See more

Rated 3 out of 5 stars
Verified

Hello I have tried your service...the first experience was the package was not delivered to my door. Therefore I changed the shipping address.The second delivery came to the new address given ,... See more

Rated 5 out of 5 stars
Verified

I never order clothes online so I am amazed at how well all the stitch fix clothes fit me! I always end up keeping most of what is sent to me. I end up paying more than I normally would at a store, bu... See more

Rated 3 out of 5 stars
Verified

I’m discontinuing my subscription. I have enjoyed this service for many years. My closet is full with great pieces. However, I’m finding the styles repetitive, and not really fitting for my age and li... See more

Rated 5 out of 5 stars
Verified

I love the idea of someone finding me fitting clothes and styling me with a few pointers. This helps me discover new brands that I may not have heard of, try new styles that I may not pick up myself... See more

Rated 4 out of 5 stars

I have been subscribed for years and paused on and off periodically. As long as you keep up with your tastes and sizes, the selections are really quite good. And since you are not obligated to buy any... See more

Rated 5 out of 5 stars
Verified

This company does a great job with marketing and listening to what their clients are looking for. By providing ideas on how to pair certain outfits together they really help you feel confident with yo... See more

Rated 5 out of 5 stars
Verified

I started using stitch fix back in 2020 during the pandemic. I was switching from a serving job to an office job. They styled me and I really love the convenience. I stopped after working from home af... See more

Rated 4 out of 5 stars
Verified

I have really liked growing my style and having someone else choose items to try that I might not have thought about reaching for. I also enjoy not having the endless hunt for something I want. It is... See more

Rated 5 out of 5 stars
Verified

Honestly, I love everything about Stitch Fix. I love that they have a wide variety of clothing and accessories (and stuff that I can't find in stores - so it's cute and unique), I love that I can shop... See more

Rated 3 out of 5 stars
Verified

It has been frustrating to get in touch to do a return. Functions on the website aren’t working. I’m unable to chat or message and had to resort to email. Wrong sizes of items were sent in my original... See more

Rated 3 out of 5 stars
Verified

My first Fix that I was really excited about got lost. So, rather than resending the original one, they did a whole new Fix, they sent a different one. Although I liked many of the new items, they w... See more

Rated 5 out of 5 stars
Verified

I received several new tops, even though my stylist wasn’t given much indication of what I wanted in my Fix. It was perfect! I needed new tops…and the jeans were an added bonus! I love that the styles... See more

Rated 5 out of 5 stars
Verified

My stylist Stephanie has been consistently providing the interest and ability to send items that meet or exceed my expectations over the several years I’ve used Stitchfix. I especially appreciate ite... See more

Rated 5 out of 5 stars
Verified

I have used Stitch Fix for several years and appreciate their continuous improvement. I especially like the new service which shows my face and body in complete outfits. Game changer!

Rated 3 out of 5 stars
Verified

The quality of the fabrics and clothing in general has decreased while the cost has increased. Many of the items look as though they have gone through the washer ten times. I been a customer since t... See more

Rated 3 out of 5 stars
Verified

The quality of the clothing I’ve been receiving through my stylist feels increasingly inexpensive. Despite having my price point set at $100 and above, I often receive items $25 - $39 range that loo... See more

Rated 5 out of 5 stars
Verified

Listen, I’m 65 and my summer has been like no other w/ my mom’s aging. Stitch Fix contacted me while I was in Rochester MN, to ask me to attend to the recent box. Understanding my circumstances, they... See more

Rated 5 out of 5 stars
Verified

Every fix I’ve ever received is great! The stylists really pay attention to your preferences and try to fulfill any special requests. I wish I could afford to get them more often!

Rated 5 out of 5 stars
Verified

The questionnaire that you fill out on your first order is very comprehensive and does a good job allowing you to let them know what it is you are looking for. My order was received 2 days earlier th... See more

Rated 5 out of 5 stars
Verified

I absolutely love this company! I hate going out shopping and trying things on nor do I have the time to do so. My stylist have always listened to my feedback and giving me exactly what I needed. It’... See more

Rated 5 out of 5 stars
Verified

Whenever I try to order clothes online, there’s always something wrong with them -unexpected material, strange fit, etc. With stitch fix I’ll always pleasantly surprised with what I receive and the fi... See more

Rated 3 out of 5 stars
Verified

I expected the clothes to be of better quality; each item was on the higher end of my selected budget. Only 1 item out of 5 was truly worth the price in terms of quality. Other items priced equal or o... See more

Rated 5 out of 5 stars
Verified

This program makes it so easy to keep up with my wardrobe. 3 of the 4 people in my family are signed up. With the kids it is so easy to quickly update sizes and their constantly changing fashion sense... See more

Rated 3 out of 5 stars
Verified

I’m not sure Stitches Fix is right for me. I’m 80. I’ve seen what you have done for my daughters and it great. What I’m needing is challenging for young stylists. I do appreciate the two items I... See more

Rated 5 out of 5 stars
Verified

I’ve always had good experiences with Stitch Fix. I love the variety of clothes and that it’s personalized for my tastes. I’ve never had problems with returns, they make it so easy.

Rated 4 out of 5 stars
Verified

I like how easy it is to return items and how you can preview items before being sent. I wish you could choose items from freestyle to be included in the fix. There is an option but my items never se... See more

Rated 5 out of 5 stars
Verified

This has been a great experience. I'm a really busy person and do not have time to shop for cloths. It's nice to have someone with experience and access to fine clothing.

Rated 4 out of 5 stars
Verified

I’ve had a great experience with Stitch Fix so far. The sizing was spot-on for every item, which made the whole process so easy — everything fit perfectly right out of the box. I also love the qualit... See more

Rated 5 out of 5 stars
Verified

My stylist Kara was spot on with styling me. She really listened to my preferences and chose pieces that fit my taste and lifestyle perfectly. Each item felt thoughtfully selected, and I loved how it... See more

Rated 5 out of 5 stars
Verified

Never would have thought that a total stranger could actually pick out outfits for me that not only fit well but look fantastic and are completely out of the realm of anything I would have ever though... See more

Rated 5 out of 5 stars
Verified

Incredible! With minimal information my stylist did such an amazing job! I have received sooo many compliments over the past week! I don’t have time to visit 10 shops and keep track of what I saw wher... See more

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Company details

  1. #60 of 103 best companies in Fashion Accessories Store
  2. #148 of 458 best companies in Clothing Store

Contact info

4.2

Great

TrustScore 4 out of 5

21K reviews

5-star
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Replied to 88% of negative reviews

Typically replies within 2 weeks


Rated 4 out of 5 stars
Verified

Try something a little different

I think it's a good service. I get stuck in the same style and the different pieces of clothing helped me consider other styles. Not a dramatic change from my normal but enough to help me try something different.

October 5, 2025
Rated 5 out of 5 stars
Verified

Long time StitchFix Customer

I've been using StitchFix for years and love it. I hate to shop for clothes. Hate trying them on, trying to find styles I like, just everything about the process. Having somebody else pick out my clothes, deliver them to my door, and letting me try them on in my own home and in my own time is awesome. Often, the things I like the most are clothes that I would never give a second look on a store rack. I can keep only what I want and return or exchange anything at no charge. Not sure I'll ever shop for clothes the old-fashioned way again.

October 5, 2025
Rated 5 out of 5 stars
Verified

Clothing picks are great

Clothing picks are great, delivered and you have days to try them with free returns. You can make special requests for items you are looking for to complete your order. Easy returns or exchanges. Your stylist knows what you like!

October 11, 2025
Rated 3 out of 5 stars
Verified

Returns

I think 3 days to return items you do not want is a little unfair. Some people are very busy and cannot make it within that time frame.

October 12, 2025
Rated 3 out of 5 stars
Verified

1 item was a great fit and ok price

1 item was a great fit and ok price, 1 item was a ridiculous price and called khakis for work but more like thin noisy basketball pull ons and the remaining items looked better online than they fit

October 5, 2025
Rated 5 out of 5 stars
Verified

Great personal shopper

I am very pleased with Stitch Fix! I find that the stylists strive to select items based on your style profile and also choose items that expand your style. I also like that you have the ability to message your stylist to provide insight on your preferences or needs. The wardrobe ideas based on your previous fixes are very helpful and the clothing is of good quality and fit to size. Your responses to the style preferences is key to the stylist selecting items that you will like. Overall, I enjoy stitch fix.

October 5, 2025
Rated 4 out of 5 stars
Verified

off to a good start

off to a good start. almost all of the clothes fit which i wasn't expecting. most of it was really cute too. The prices were a little high but that might be me needing to adjust my options.

October 12, 2025
Rated 4 out of 5 stars
Verified

Off to a great start

I can't imagine how my stylist would have any idea what to send me from the few questions that Stitch Fix asked of me. She did great. I just lost a lot of weight so I am having a hard time deciding what size and what type of clothing will look good on me. I was very surprised that she included sale merchandise and greatly relieved. I was given a gift certificate to Stitch Fix as a gift and I was trying to not spend everything on the first order. My stylist listened very well and didn't send anything that I didn't want. I can't wait to see what my next box will bring!

October 12, 2025
Rated 5 out of 5 stars
Verified

Shopping and Fashion at Your Fingertips

I find the app really easy to use and they are incredibly responsive. They ask for a fair amount of information up front and they clearly listen, because my very first delivery was great. I kept 3 of the 5 items. I gave feedback and my next delivery was spot on. Stitch Fix is great value for the money, I also love that they are always presenting me with new ideas, different ways to wear and pair clothes they've sent me and items I might want to add.

October 5, 2025
Rated 5 out of 5 stars
Verified

Great Experience

I have a very hard time finding clothing that fit me and are also stylish. I was so happy with the choices that Stitch Fix picked for me and how easy it was to return the items that didn't work. The whole process was very easy and I would highly recommend them.

October 11, 2025

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