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We verkopen alles met een stekker! Denk hierbij aan showroom modellen van winkels, teruggestuurde producten door consumenten, gerepareerd door de leverancier of refurbished producten. We controleren altijd alles grondig voordat we het jou aanbieden!
Rutherfordweg, 3542cn, Utrecht, Netherlands
4.5
233 reviews
Replied to 90% of negative reviews
Typically replies within 1 week
Reply from Stekkerstore
Dear Racip,
Thank you for your review. We're sorry to hear about your experience and understand your frustration. Once the return has been received, we will process your refund right away.
If you have any further questions, feel free to reach out to our customer service team.
I shop from stekkerstore many times, and will do in the future for more. They are fast, responsive , and inventory is good and not full of irrelevant stuff. i personally check what is in periodically, and usually i find things that i need and with a very good price.
Amazing experience,
I ordered a coffee machine which looks and works great, however there was a tube missing from the milk system.
Upon contacting the store I learned they unfortunately could not find it on their premises.
It was suggested to order it as a spare part and they would refund.
I did indeed order the tube elsewhere and they reimbursed me that expense. I did not expect that and was pleasantly surprised.
5 stars from me, Great product and Great customer service!
You only deserve 0 🌟 i ordered a laptop last week. Of which the only thing I see is are the emails for delivery!! There is one wiered guy who's best answer is send an email...until now he has never listened to anything I said
Reply from Stekkerstore
Dear mister Ukasha,
We are sorry to hear that you did not receive your package. We had already sent the package after you provided the wrong delivery address. Unfortunately, the person at the incorrect address accepted the package, so we are unable to resend it to you.
We have immediately refunded your money, and we hope you will shop with us again.
bought a google nest, condition was good, delivery was punctual, price was affordable, very happy with it 10/10 aaa+++++ thanks for selling
Ordered headphones, the left earbud is scratchy and the sound quality in both are terrible, the noise cancelling does not work at all.
Reply from Stekkerstore
Hi Tracy-Lee, I'm very sorry to hear that the headphones are not working. Did you already contact our customer service? Otherwise you can send an email to stekkerstore@gmail.com and we will help you with the problem!
Reply from Stekkerstore
Beste SB, we vinden het jammer om te horen dat je een product hebt ontvangen wat niet goed functioneert. Uw geld word terug gestort.
Met vriendelijke groet, Team Stekkerstore.
I love Stekkerstore! I ordered three products in total and had no problems at all with two of them; they exceeded my expectations. One of the products, a smartwatch, was missing its charger, but they compensated for it super quickly. I’d definitely purchase from them again if I need anything!
I ordered a blue ray player that was delivered without the remote control. I was offered to return it and got refunded. Good customer care. This review comes as a suggestion to mention missing parts in the products' description.
Reply from Stekkerstore
Very sorry for this issue, we are very thankful with the feedback and try to describe the products better!
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