Sprinter Service & Repair Reviews 81

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's commitment to providing excellent service. Consumers appreciate the speed and efficiency of the work, the ease of scheduling appointments, and the clear, honest communication from the technicians. People also value the detailed explanations of recommended services, with no pressure to undertake unnecessary work. Many reviewers highlight the fair and reasonable pricing, often noting that it is less expensive than dealerships. Customers also appreciate the convenience of the online scheduling system and the friendly, professional demeanor of the staff. The business is known for its expertise in Sprinter vehicles, with reviewers expressing trust in their ability to diagnose and fix problems effectively.

Based on these reviews

Rated 5 out of 5 stars
Verified

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic fou... See more

Rated 5 out of 5 stars
Verified

I took my Sprinter Coachman Galleria Li3 for B Service. The service was done promptly, customer service is great, and the prices are reasonable. Mercedes Benz wanted twice the price we paid. I'll be c... See more

Rated 5 out of 5 stars
Verified

Super convenient and really well automated, makes everything easy. The team is super friendly and professional, and Vlad is especially awesome! Only heads up: parking can get a little tight at the... See more

Company replied

Rated 5 out of 5 stars
Verified

Made all necessary repairs clear to understand. Gave pictures of unstable parts & why they must be replaced. I got an education. Very nice to work with I feel very lucky to have found such knowledge... See more

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Rated 5 out of 5 stars
Verified

Recently went in for an oil change service. For months an annoying warning message had been popping up on my dash re: tire air pressure, even though air pressure in all tires were okay. The manager... See more

Rated 5 out of 5 stars
Verified

Everyone at Sprinter Service and Repair are very helpful. They’re hands on and show you everything about their process so you don’t feel like they’re doing unnecessary repairs. I like that they always... See more

Company replied

Rated 5 out of 5 stars
Verified

Best mechanics for my 2011 Sprinter-based RV. Honest, good pricing, and more importantly very competent on the Sprinter (more so than a some dealers I used in the past). I have used them for several y... See more

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Rated 5 out of 5 stars
Verified

I only use them since we got the RV. When I had a much needed alignment, Vlad suggested a suspension upgrade and I mentioned reading about a bigger swaybar. He said start with shocks and you see later... See more

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Rated 5 out of 5 stars
Verified

I bought a used Sprinter which needed lots of work and dreaded the idea of taking it to the dealership. I looked online and found a sprinter specialized repair center which is located in Redlands and... See more

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Rated 4 out of 5 stars
Verified

Happy to know there is a Sprinter repair shop in my town. We were provided a lot of details during the time the van was in the shop. Lots of communication, we never felt like they forgot about us. W... See more

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Rated 5 out of 5 stars
Verified

The absolute best Sprinter mechanic in SoCal/IE! These guys are meticulous and very thorough. It was an absolute pleasure to have my vehicle serviced there versus the nightmare I always had at Walter’... See more

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Rated 5 out of 5 stars
Verified

Vlad was super helpful. Dealer recommended DPF replacement at a cost of $4400. He determined from sensor readings it wasn't clogged and just needed reset. Also diagnosed cause of oil leak another inde... See more

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Rated 5 out of 5 stars
Verified

Quality work and friendly service. Only slight complaint I have is that the windshield washer fluid was not filled (it was empty) during this regular service, but that is not bad enough to remove a... See more

Rated 5 out of 5 stars
Verified

Adilbek and his crew always gets the job done quickly and at a very reasonable price! They know and are experts on sprinters inside and out! Highly recommended!!!

Rated 5 out of 5 stars
Verified

They solved a problem that had me concerned enough to cancel a trip I had planned. A squealing noise started after driving for awhile and was really noticeable when backing up. It turned out to be... See more

Company replied

Rated 5 out of 5 stars
Verified

This was my first time having our Sprinter serviced at Sprinter Service & Repair Vista. I have always gone to the dealer. I was impressed by the time that Sasha spent explaining the process to me. I... See more

Company replied

Rated 5 out of 5 stars
Verified

Drove ten hours round trip to have them service my sprinter that’s how much I trust their work. They are the only people I let work on my truck for the last 5 years. Extremely professional and never a... See more

Rated 3 out of 5 stars

good guys but their prices have gone through the roof... $420 for 90 mins of labor and a big amount for "B service" which i'm not sure if they can do versus dealer. i like their responsiveness and kn... See more

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Rated 5 out of 5 stars
Verified

Vlad was very courteous and helpful, I thought I needed brakes but it turned out that everything was ok and no repairs needed. Complete inspection was performed at no charge! I will definitely be ba... See more

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Rated 5 out of 5 stars
Verified

I appreciate the extra info they provide. They also have a must read recommendations on how to extend the life of your van that can save you thousands on repairs.

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Rated 5 out of 5 stars
Verified

Very fast work, easy to schedule the appointment, honest technician and worker. Would recommend to any Sprint owner for 100%. Cost of repair was less than other dedicated Sprinter guys.

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Rated 5 out of 5 stars
Verified

The only shop I ever take my sprinter van to, even if it’s several hours away! These guys are the experts and very honest, knowledgeable and trustworthy

Company replied

Rated 5 out of 5 stars
Verified

Awesome experience as ever, great to deal with, always explaining the work and cost. Our go to for anything related to our Sprinter. Thanks.

Rated 5 out of 5 stars
Verified

I was able to schedule an appointment in the morning, while I worked on paperwork in the waiting room and was able to drive away with all recommended service completed at their closing time.....Great... See more

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Rated 4 out of 5 stars
Verified

Sasha and the team make my repair experience more than tolerable. Communication is good and I don’t feel like I’m getting ripped off.

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Rated 5 out of 5 stars
Verified

Their service was fast and they solved our problem without any push to add extra services. They explained everything in detail and charged a fair price. We will be back for any of our Sprinter needs f... See more

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Rated 5 out of 5 stars
Verified

I felt like the shop was honest and knew what they were talking about. When I asked to see something they were open and inviting. Did not get the feeling they were trying to sell me something I didn’t... See more

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Rated 5 out of 5 stars
Verified

We really appreciated the excellent work and the great communication with the team at Sprinter Service. The online scheduling was easy and the work was completed in a timely manner, thank you!

Company replied

Rated 5 out of 5 stars
Verified

I have been taking my T1N to Sprinter Service and Repair SD for many years and was happy to also learn the Vista shop has the same great service! Happy van and happy customer :)

Company replied

Rated 5 out of 5 stars
Verified

Sprinter service is great and they got me in and out fast! They are my new Sprinter shop!

Rated 5 out of 5 stars
Verified

This is my 3rd time I've used these folks to work on my Sprinter. Fair pricing and get the job done well and on time. I will continue to use them for all maintenance and any repairs needed.

Company replied

Rated 5 out of 5 stars
Verified

Recommended that I go to MB . That the problem i was having would most likely be covered under warranty.

Company replied

Rated 5 out of 5 stars
Verified

It is always a pleasure to work with courteous professional people. Our company only takes the Sprinter to them. Thank you

Company replied

Rated 4 out of 5 stars
Verified

Service appointments readily available. Appointment system was easy to navigate. Pricing is fair. Overall a good experience. This was our second visit.

Rated 5 out of 5 stars
Verified

the service was excellent. easy to get an appointment, good communication as to what would be done and quick turnaround.

Company replied

Rated 4 out of 5 stars
Verified

Sasha and his team at the Vista Location are very kind and understanding. They have helped this little old lady get to know her van a little better and have kept me safe. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

No matter which location, Maxim, Adilbek and Vlad know their stuff. I don't go anywhere else for our RV.

Company replied

Rated 5 out of 5 stars
Verified

They know sprinters and let me know when I could've had a Warranty repair instead of having them do it, he was right and saved me $1900.00.

Company replied

Rated 5 out of 5 stars
Verified

Great communication. Best of any mechanics I have worked with. Will return.

Rated 5 out of 5 stars
Verified

fast and efficient services, explains all the recommended services very well and not pushy if you want to defer some of the work

Company replied

Rated 5 out of 5 stars
Verified

The service was quick and very professional. the guys there were knowledgeable and helpful. The cost was fair.

Company replied

Rated 5 out of 5 stars
Verified

This is my 4th time at Sprinter Service. They have always done a great job. For an oil change it only took 1.25 hrs. Price has always been less than the Mercedes dealer.

Company replied

Rated 5 out of 5 stars
Verified

Sprinter repair Vista knows how to work on Sprinters and has excellent customer service.

Rated 5 out of 5 stars
Verified

I’ve always been a customer of asprnter service and repair Vista, they are an honest, very competent mechanics and I will always take my sprinter for service to these guys!

Company replied

Rated 5 out of 5 stars
Verified

knowledgeable about sprinter maintenance. Professional shop. Description of work to be done very helpful.

Rated 5 out of 5 stars
Verified

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!... See more

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Company details

  1. #2 of 9 best companies in Auto Repair Shop

Written by the company

Sprinter Service & Repair is a dedicated business catering to the maintenance and repair needs of Sprinter vans, offering specialized services for owners of these versatile vehicles. With a focus on providing top-notch technical expertise and exceptional customer service, Sprinter Service & Repair has established itself as a reliable destination for Sprinter owners seeking professional assistance. The business specializes in a wide range of services, including routine maintenance, mechanical repairs, diagnostics, and electrical system troubleshooting for Sprinter vans of various models. Their team of skilled technicians is well-versed in the intricacies of Sprinter vehicles, ensuring that each service is carried out with precision and attention to detail. One key aspect that sets Sprinter Service & Repair apart is their commitment to using quality parts and adhering to industry best practices. This dedication not only ensures the longevity and reliability of the repairs but also contributes to customer satisfaction and trust in the services provided. Convenience is a priority for Sprinter Service & Repair, as evidenced by their user-friendly website (https://www.sprinter.repair/), which allows customers to easily schedule appointments, access information about services offered, and stay informed about the latest updates in Sprinter maintenance. Whether it's a routine check-up or a complex repair, Sprinter Service & Repair aims to provide a seamless and efficient experience for Sprinter owners, helping them keep their vehicles in optimal condition. With a focus on expertise, quality, and customer convenience, Sprinter Service & Repair stands out as a go-to solution for the specialized needs of Sprinter van owners.


Contact info


4.8

Excellent

TrustScore 5 out of 5

81 reviews

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Replied to 100% of negative reviews

Typically takes over 1 month to reply


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Rated 5 out of 5 stars
Verified

Outstanding Front Brake Service

Very responsive to my vehicle and getting the service done on time in a professional manner. The brake job and feedback was amazing. Furthermore, upon removing my tires and wheels, the mechanic found that the upgraded lug nuts were on long enough to be threaded in just over 3/8 of an inch. This was major safety find and I appreciate their attention to detail catching this issue.

September 29, 2025
Rated 5 out of 5 stars
Verified

I took my Sprinter Coachman Galleria…

I took my Sprinter Coachman Galleria Li3 for B Service. The service was done promptly, customer service is great, and the prices are reasonable. Mercedes Benz wanted twice the price we paid. I'll be continuing to use this service provider who came highly recommended by other local Sprinter owners as their mechanic of choice.

August 26, 2025
Rated 5 out of 5 stars
Verified

Great customer service!

We are the worst procrastinators and we needed an oil change and quick checkup before a road trip. We called on an afternoon, they picked up immediately, and they got us in the very next morning!

We got in a 9am and out by 11:30am! Fast, way more affordable than Mercedes, and even got us quotes for some other parts and work we need done in the future.

Totally recommend them for anyone with a Sprinter van! Glad someone put their card on my windshield at Costco :)

September 5, 2025
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Rated 5 out of 5 stars
Verified

Quality work and friendly service

Quality work and friendly service.
Only slight complaint I have is that the windshield washer fluid was not filled (it was empty) during this regular service, but that is not bad enough to remove a star.

July 29, 2025
Rated 5 out of 5 stars
Verified

Drove ten hours round trip to have them…

Drove ten hours round trip to have them service my sprinter that’s how much I trust their work. They are the only people I let work on my truck for the last 5 years. Extremely professional and never a surprise. They clearly communicate and are very hones

August 4, 2025
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Rated 5 out of 5 stars
Verified

Good recommendationRecommended that I go to MB

Recommended that I go to MB . That the problem i was having would most likely be covered under warranty.

July 10, 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi John,

Thank you so much for the 5-star review! ⭐ We truly appreciate you taking the time to share your experience.

We’re glad we could guide you in the right direction — sometimes dealer warranty coverage is the best option, and we’re always happy to help our customers save time and money when possible.

If you ever need Sprinter-specific help in the future, you know where to find us!

All the best,
Sprinter Service & Repair Team 🚐🔧

Rated 5 out of 5 stars
Verified
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi Carl,

Thank you for the kind words and your continued trust! 🙌
We’re always here to provide top-notch service, and it means a lot to know you appreciate it.

See you next time!
Sprinter Service & Repair Team 🛠️🚐

Rated 5 out of 5 stars
Verified

The only shop I ever take my sprinter…

The only shop I ever take my sprinter van to, even if it’s several hours away! These guys are the experts and very honest, knowledgeable and trustworthy

June 23, 2025
Sprinter Service & Repair logo

Reply from Sprinter Service & Repair

Hi Justin,

Thank you so much for your amazing review and continued trust! 🙏
It truly means a lot that you choose us even if it means driving several hours — we’re honored to be your go-to shop.

Just a heads-up for your convenience: in addition to the location you’ve visited, we also have shops in Redlands, Vista, and San Diego (Miramar) — and we’ll be opening a new location soon in Orange County! 🚐🛠️

We’re always here when you need expert Sprinter care.
Thanks again from the whole Sprinter Service & Repair Team!

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