SPECK SPORTS Reviews 38

Failed to deliver to the UK (filled out customs declaration wrong). Poor communication (nothing of substance received in relation to questions posed). Refusing to refund until they receive the ski boots back from DPD (even though they know they're coming and that it is due to their own fault). Do not buy from them

Purchased Dynastar Skis. Great service and immediate response by Margot to questions regarding the order. Immediate shipping and next day delivery to Germany.
Merci!

As I was looking to buy a new pair of ski boots, I found that Speck Sports was having the best price online. At first I was a bit hesitant to order from them, as I didn't know the shop, but their service is impeccable. Next day shipping in no-frills but careful packaging, and shipping costs for delivery within Europe are very reasonable.
A good address to remember for ski/hiking equipment. I will happily visit the store if I am in the area.

Failure with their shipping to UK in customs documentation so parcel returned to Speck. In the meantime, Speck have not refunded so I cannot buy another jacket. Speck are clearly not competent in shipping to the UK so not recommended for this.

Great experience. Would recommend this company. Great price on Nemo camping table and fast delivery. Will use again.

Ordered a pair of ski boots. Got the order in a reasonable time however the wrong size of boots were in the box sent to me (the order and box both indicated the correct size, the wrong size was inside the box). When I contacted them they indicated that I had to ship it back from Canada at MY expense despite it being THEIR mistake. I call that lousy customer service.

Terrible all round. Parcel never made from France to UK, tracking didn't update for 40+ days. Instead of sending out another pair they insisted on waiting for dpd to confirm the loss which took 50 days. Now too late to source some boots. Avoid even though they are cheaper then UK.

WARNING! TERRIBLE CUSTOMER SERVICE. FAILURE TO REFUND ITEM.
I ordered a pair of ski trousers a month ago now and the parcel never arrived. It’s clearly lost in transit and Speck are refusing to give me a refund after patiently waiting for a month now.
Do not bother with this website.

Fraudulent website. DO NOT USE.
Took my money and then canceled the order over a week later. Refused to fully refund me.

I had been looking to buy an Osprey Xenith 88 backpack for months, they're discontinued, replaced by a more expensive model. Speck Sports was the only place in Europe that has them available. I was hesitant to purchase one from another country in case of a problem but did on Monday. Three days later it arrived in brand new condition, carefully packed and at an incredible price. I am so happy to have found Speck Sports, now I can take my dream trip. I will definitely purchase from them again, thank you very much!

Ordered new skis and sticks with 50 and 30% discount respectively. Shipment to Belgium. Shipment took a bit long, but they shipped it the wrong way first. After 1,5 week they arrived, but unfortunately the skis and sticks were damaged upon arrival. Had to spent +-50 euros extra to fix the skis.
It took 3 mails before getting a response of Speck Sports, but in the end they handled the reparation. Overall a slower than expected, but decent service