0..Scam! The shop in NZ doesn't exist, 150 Willis st Wellington is a Vietnamese restaurant. They give no number and are not registered. You buy an item they keep your money then send you no return... See more
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
See what reviewers are saying
Sophie is an absolute superstar !!!! I went to tynemouth market to find buy my mam a cardigan I have that she loves !!! The stall was no longer there I walked round and found Sophie’s stall she wash... See more
The clothes is all polyester and badly sewn. One of the pant zippers was not sewn all the way. It is a legit company but return policy is horrible and you have to pay to return upwards of 40$ as it is... See more
BEWARE SCAM.... Ordered dungarees, which were very poor quality not linen as stated on the Instagram post. Black material was sown with white cotton!! I have been told I can return to China at a... See more
Company details
Written by the company
Made in Italy women's clothing in beautiful linen, silk and cotton of a high standard but at affordable prices.
Contact info
6 Cairn Court, TS2 1QA, Middlesbrough, United Kingdom
- 07894443704
- contact@sophiesboutique.co.uk
- sophiesboutique.co.uk
Hasn’t replied to negative reviews
Exceptional quality and customer care
Exceptional quality and customer care! I had a small issue with my order, and their team resolved it immediately with a smile. Not to mention, their clothes are made with such care and style.
Sophie’s Boutique offers a nice variety…
Sophie’s Boutique offers a nice variety of clothing with stylish designs. The ordering process is simple, and delivery is on time. Customer service could improve, but overall I had a decent shopping experience and would consider returning.
Sophie’s Boutique is truly a hidden gem…
Sophie’s Boutique is truly a hidden gem that deserves every bit of recognition it gets! From the moment I walked through the door, I was greeted with warmth, genuine smiles, and a sense of personalized attention that instantly made me feel valued. The boutique itself is beautifully curated, with a cozy yet elegant atmosphere that makes browsing a real joy. Everything is thoughtfully arranged, making it easy to explore and discover unique pieces.
What impressed me most is the incredible selection of clothing and accessories. Each item feels carefully handpicked, offering a mix of trendy, timeless, and exclusive designs you simply won’t find in larger chain stores. The quality is outstanding—every fabric, stitch, and detail speaks to Sophie’s commitment to excellence. It’s clear that she takes great pride in bringing in pieces that her customers will not only love but treasure.
The customer service here is second to none. Sophie and her team go above and beyond to make shopping a memorable experience. They take the time to listen to your preferences, suggest flattering options, and provide honest yet kind feedback. There’s no pushy sales vibe here—just genuine care in helping you find something perfect.
I also appreciate how Sophie’s Boutique offers something for everyone, whether you’re looking for a casual everyday outfit, a standout statement piece, or a special gift. Prices are fair considering the high quality, and I left feeling that I had invested in items that will last for years.
In today’s world of fast fashion, Sophie’s Boutique is a breath of fresh air. It’s not just a store—it’s an experience that combines style, quality, and heartfelt service. I cannot recommend it enough. Five stars, without hesitation!
I just made my first purchase with…
I just made my first purchase with Sophie's Boutique and like I said, WOOOW! What I got is so stunning, exactly like the photos, and the fabric is really nice. Every step from ordering to delivery went smoothly, and the way it was packed was just perfect with all the care. No doubt, I will be back here again for another great shopping experience, I recommend this place a lot!
Wow amazing job
Wow, I really love this! The service was super fast and the quality is absolutely amazing â¤ï¸â¤ï¸. I placed my first order on September 27th, and I'm so happy with the excellent quality and the quick delivery. Thank you so much for such a great experience.
I recently purchased from Sophie's…
I recently purchased from Sophie's Boutique, and it was a wonderful experience in every way. Here's why:
The quality is excellent for the price—the materials look stylish and comfortable.
The clothes arrived exactly as pictured, and the fit was perfect.
The packaging was elegant and attentive to detail, giving the impression that they truly value their customers.
Shipping was fast and without significant delays, which is very important when ordering from abroad.
The customer service was responsive and helpful, responding to my inquiries quickly and demonstrating professionalism.
I would highly recommend this store to anyone looking for stylish, affordable fashion and a convenient, reliable shopping experience.
0..Scam
0..Scam! The shop in NZ doesn't exist, 150 Willis st Wellington is a Vietnamese restaurant. They give no number and are not registered.
You buy an item they keep your money then send you no return cheap rubbish.
Elegant, exactly what I needed, fast delivery!
I was a little hesitant to order online, but Sophie’s Boutique has changed my mind. The dress I ordered fit perfectly, and I received it within days! It’s elegant and exactly what I was looking for.
Exceeded expectations, perfect fit!
I can't recommend Sophie’s Boutique enough! My first purchase was the Mia dress, and I love it. The fit is perfect, and the quality is outstanding. Can’t wait to buy more!
The clothes are cheap
The clothes are cheap! The shoes I ordered are nothing like the picture! The dress was worse and the relaxed outfit is see through!! If i could give a 0 star I would!! Scam!!
Dresses ordered are very cheap plastic…
Dresses ordered are very cheap plastic fabric. I have mailed them 5 times asking to be returned for refund and surprise surprise they do not answer their mails!!! Very unfair to customer and disappointing to say the least!!!
Stick to your Promises please!!!!!
Impressed with the quality and delivery!
I have to say, I wasn’t sure what to expect, but I am so impressed! The dress I ordered from Sophie’s is beautiful. The quality is top-notch, and I love how it looks. The delivery was super fast as well!
Appalling returns policy beware!
Garment took ages to arrive and then when it did was in a really cheap material. Unfortunately didn't fit across the bust so would have to be returned. That was where the company failed. It was either a 15% percent refund offer as an offer of good will as I was a new customer. Or the ridiculous expensive of paying for the return of parcel myself to China. I will not be ordering again from this company. I wish you good luck with your order.
BEWARE SCAM....
BEWARE SCAM....
Ordered dungarees, which were very poor quality not linen as stated on the Instagram post. Black material was sown with white cotton!!
I have been told I can return to China at an extra cost to me, but I have no returns label or address.
This company are fake
This company are fake. The dress are not as advertised. The materials are so cheap and it doesn’t have a tag to check the materials. Stay away from this company. They are here to take your hard earned money.
I can't believe I was duped
I can't believe I was duped! I check in on these websites and somehow believed this BS. DON'T ORDER! The quality is terrible and they won't even offer a label for returns, and it is going back to China, so I would have spend more to return than I spent on 2 CRAP dresses, that are now going to Goodwill.
Trust piolt cannot be trusted anymore
Trustpilot cannot be trusted anymore and Sophie's Boutique is a scam shame on you trustpilot for supporting them
This is a terrible company to shop
This is a terrible company to shop. Clothes are of a very bad quality. They make you believe they are based out of the US but they are not, they are based out of China. Right now they have a story on their website that they are closing shop and making pretend they have everything on sale, yet they continue to send me e-mails with discounts. I bought 200.00 worth of stuff and hoping I can get all my money back since I can't wear all the pieces I bought...never again will I buy from this store.
SCAM
SCAM! SCAM! SCAM! This is a fraudulent website pretending to be a boutique in the Hamptons. I placed an order after seeing their ads on Facebook, but what I got were low-quality, mis-sized items shipped from China. No return label, no phone number, and deceptive refund policies. Their photos are AI-generated, even their founder photo is fake, and even the product images are stolen. I paid over $200 and received junk. There are YouTube video revealing why they are SCAM.
They offer a fake "30-day return policy" but make returns almost impossible with international fees. DO NOT BUY. Avoid them at all costs!
Poorly made pants are pitiful
Omg, I am saddened by the trust I place in people. I have been scammed. There is no way the pants that I purchased was worth half of what I paid. The material and quality of the items are poor.
Refund process is a joke so I will have to take the loss but let’s put them on the shelf right next to the poorly made clothes they are selling. Don’t buy from this company and If it’s too good to be true, it is!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








