Software-Codes.com Reviews 9,966

TrustScore 4 out of 5

4.0

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

See what reviewers are saying

Rated 1 out of 5 stars

The product is not arriving. 7/24 support is a big lie and a scam Don't buy the 1euro priority support, there is no such difference then a normal customer. Laziest, disrespectful people answering... See more

Rated 5 out of 5 stars

I've bought a Windows 11 Pro retail key and a Microsoft Office 2021 Pro plus key. I've had some activation errors with the Win 11 key. The support helped me really quickly (8 min reply). Tried... See more

Rated 5 out of 5 stars

Edit: Support contacted me on email, and send me new invoice with working licence. Order #SWC107082 was placed on May 6, 2023 and is currently Completed YOUR PRODUCT LICENSE WINDOWS SERVER... See more

Rated 5 out of 5 stars

Windows 11 The product code was emailed almost instantly. Windows activation wouldn't validate my product key. I contacted software-codes for assistance and they responded within 10 minutes, requ... See more

We perform checks on reviews


Company details

  1. Software Vendor

Information provided by various external sources

INSTANT DELIVERY! Get your Software and Antivirus keys FAST, right NOW! Simple step-by-step instructions included + download link. Quick installation!


Contact info

4.0

Great

TrustScore 4 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically replies within 24 hours


Advertisement
Rated 1 out of 5 stars

Windows key failed

In July 2020, I purchased a Windows 10 Pro retail key at software-codes.com
There are cheaper sellers for usual keys but I paid more there as they sold retail keys.
It was due to be kept as reserve.

In June 2023, I wanted to activate it for a newly installed windows 10 Pro.
Unfortunately, it did not work.

The 10th of June (2023), I wrote software-codes.com:
"
Dear Sir or Madam,
For some times I purchased a windows 10 Pro retail key. See below.
Till now I still did not use it. These days, I installed Windows 10 Pro 64 on a laptop and wanted to use your key. The activation was refused.
Can you please check, if the key you sold me is working? If not, can you please provide me with a good one?
Thank you in advance.
Yours faithfully.
"

They answered:
"
according to our Return & Refund policy, which you can read here
[full link had to be removed due to a truspilot request]
/return-refund-policy/
Warranty for unused keys is 30 days since the day of purchase.
I am afraid your warranty expired a long time ago, therefore I can not help you in this case.
"

I replied:
"
Other vendors do not make any difficulty if there is an issue with the key they sold. As well much later on.

I was the meaning that the key belongs to me if I purchase it at software-codes.
Is it not like that at software-codes?
Do you sell keys several times if you notice that the Customer has not activated it within 1 month?
"

I had to send that email 3 times at different days as they ignored it.

The 14th of June, they answered:
"
We do not sell the same keys multiple times. The 30-day warranty exists as a guarantee for you to be able to activate in that time frame/get a replacement key and further support in case you are unable to activate. However, seeing as this purchase was made back in 2020, the warranty is long expired - meaning we can not offer support on this specific case anymore.
"

I checked trustpilot and saw other Customers complaining that their "retail" key is in fact a usual key. A main difference is that with a retail key, you can change components of your computer and always use the same key for activation.
But these Customer complain that it is not working with the "retail" key software-codes.com sold.
It would mean that software-codes.com sells usual instead of retail keys but labels those as retail. It would be a deception.

In my case I cannot verify it as the "retail" key they sold me does not work at all.
They replied that the purchase is older than 1 month and that the key is no more guaranteed.

The answers of software-codes.com mean that either they sell keys several times, what they contest, true or false we can not know, and/or they do not own what they sell but they legally should.

If a buyer pays for a product, in that case a windows key, the seller must transfer the legal ownership to the buyer. And the legal ownership remains with the buyer as long as the buyer keeps it. It does not matter how many buyers and sellers there are along the supply chain. There is always a legal owner.

The guarantee is something else. A key is not something that gets worn or loses its color or taste.

Here, if the key hold as reserve does not work, even after 3 years, it means that somebody used it. As it is not me, then somebody else. Due to the complicated number, we can exclude that somebody generated it randomly and got a working code. It must mean that it was sold twice (or more).

And if software-codes.com contests selling keys twice, it must mean that they were not the legal owner, as well not representing a legal owner, as they sold it to me, that it was not a key they bought from legal owners within a lot, and that it was never under their legal control. Thus they never transfered any legal ownership. They spoofed me.

To would be Customers: Be aware of it. As just proven, if they do the same with you, you will not legally own the key software-codes.com sells as they do not before you, nor do they represent as seller a natural person or legal entity who does.

Please correct me if I am wrong.

June 10, 2023
Unprompted review
Rated 5 out of 5 stars

Win 10 Pro key

It's workin', gyus! I don't care if it's for few months, but it's worth for this price :)

June 15, 2023
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, selling developers licenses. After a few months stops working.

May 29, 2023
Unprompted review
Software-Codes.com logo

Reply from Software-Codes.com

HI we have checked the logs, key you purchased was 3 years ago, and even after all that time, we answered all your concerns and provided solution for you by sending you new key to your email conversation that you had today. If you did not check your email, i suggest doing so, you will find your new license provided to you. if you still have any issues, please do not hesitate to contact us, we are always here for our customer needs, to provide swift and correct support.

Advertisement
Rated 5 out of 5 stars

Fast and simple

Legit was able to purchase a copy of windows 11 for £1.75 faster than microsoft support was able to contact me on migrating my product key over to a new pc

May 19, 2023
Unprompted review
Rated 5 out of 5 stars

AWESOME SUPPORT

One of the most serious companies in the field. Support is by far the best. He answers promptly, 24/7, kind and professional.

May 17, 2023
Unprompted review
Rated 4 out of 5 stars

good

this store is good but digitaleproducts.shop is much better. While that store is good, I believe this one is even better. It offers a wide range of software that caters to all your needs. You can find everything you require at digitaleproducts.shop. I suggest you check it out! Here's the link: digitaleproducts.shop

May 15, 2023
Unprompted review
Rated 5 out of 5 stars

Order #SWC107082 was placed on May 6

Edit: Support contacted me on email, and send me new invoice with working licence.

Order #SWC107082 was placed on May 6, 2023 and is currently Completed
YOUR PRODUCT LICENSE
WINDOWS SERVER 2022 STANDARD
Order waiting for assigning serial numbers

Can you please refund me, or what is the problem?

Ask a question on your website is not working:
There was an error trying to send your message. Please try again later

May 12, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Windows 11 Pro Key

Bought a Windows 11 Pro Key for under a dollar. Got sent a download for Windows 11 plus the Key. Surprised honestly by the genuinely good service.

April 9, 2023
Unprompted review
Rated 1 out of 5 stars

not the right key!!

did not get my code by email, that sucks
bitdefender sub for 1 year

UPDATE
My code does not work in my region (denmark) even tho i bought a europe key!...
And what is your support email address????
nothing happens when you press (contact us) ......

April 9, 2023
Unprompted review
Software-Codes.com logo

Reply from Software-Codes.com

HI upon further investigation, your order is completed and delivered to you, both on your order page and your email. if you cant find it on your email, maybe check spam trash etc. and in the end you can access your key on your order page, on your account. if you continue to have any more issue, please contact us on our support email. and we will assist you in best way possible, If you have any issues with activation you can contact bitdefender as mentioned on the product page, they will activate your code for you you can contact them here please contact Bitdefender directly at this link:
https://www.bitdefender.com/PremiumServices-Chat/
and they will be able to assist you with the activation. and our contact is at info@software-codes.com

Rated 5 out of 5 stars

Immediate refund

Had a difficulty with a software issue and seller made immediate refund no quibbles. Will definitely use in future.

March 24, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great.

Great.
can believe how cheap to get legit windows 11 activation code. did not believe it and tried it anyway since its so cheap but WOW windows activated!!!

March 17, 2023
Unprompted review
Rated 5 out of 5 stars

Windows 11

Windows 11
The product code was emailed almost instantly.
Windows activation wouldn't validate my product key. I contacted software-codes for assistance and they responded within 10 minutes, requesting screen shots of the problem. 5 mins later they issued a new code that worked straight away. Fantastic service. I'll be buying another code off them shortly :) Thank you.

March 7, 2023
Unprompted review
Advertisement
Rated 3 out of 5 stars

A fraud

[EDIT] No it's ok, I get my key, and it works well !
3 stars because of this ID and photos stuff (never give that on internet !!)

February 15, 2023
Unprompted review
Software-Codes.com logo

Reply from Software-Codes.com

Hi Unfortunately we cannot find you as our customer, if you have purchased something from us and have an issue, I can assure you that our support will help you solve any problems, you might have, I hope we can hear from you soon.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look