Sleeplay Reviews 589

They were professional and responsive to the timeliness of my needs. They went out of their way to escalate their internal processes in order to get me an order quickly.

Everything was easy to find and got mailed in a timely manner.

Great experience! Much different from dealing with the company I have to order from per the insurance carrier. I use Sleeplay to fill in the gaps because I know that when I place an order with the ins... See more

They have great prices and customer service BUT if you sign up for repeat shipment put something on your calendar to remind you to check in if you want it as they don't send a reminder that it is abou... See more

Daniel was very helpful! I was in urgent need of an elbow for the CPAP mask because I had left it at home traveling on a cruise. He helped me with that and even had a replacement bag that got damaged... See more

My Air mini was delivered a little late due to UPS losing my package but Sleeplay was right on top of it and offered to send out a new unit. UPS finally delivered before the other shipped out. Excelle... See more

It was easy to find what I wanted and the correct size headgear. All the information I was looking for was included on the Sleeplay.com website. Everything was clear and concise as to what exactly I... See more

The folks at Sleeplay helped me order my new CPAP, patiently helping me make sure I was getting what I needed. I accidentally used the wrong credit card and they canceled the order and let me reen... See more

Quick, easy buying experience. Product was shipped promptly and I have used it everyday since it arrived. I would recommend for every CPAP user to consider this UPS (Uninterrupted Power Source) type b... See more

Purchasing my travel cpap was easy and quick. I uploaded my prescription in the order process, and sleeplay loaded it and sent my order immediately.

I have purchased a mask before with no problems. But now trying to purchase a travel CPAP machine, and received several different answers. The steps that I have to take just to purchase this item. I c... See more

I am not reviewing the product because I haven't received it yet. I am reviewing the splendid assistance I received from Daniel the Customer Success Agent. I presented Daniel with several questions... See more

I purchased a travel CPAP for my elderly mother. She was nervous going to anyone but her Sleep Doctor's DME provider. I save here a significant amount thru Sleeplay. They programmed everything correct... See more

This is a great store for nebulizer machines and supplies. Found a great deal on a new unit with all the accessories needed. Very powerful unit and is working perfectly. Thanks Sleeplay!

⭐️⭐️⭐️⭐️⭐️ Excellent Prices and Fast Shipping – Highly Recommend! I recently ordered some CPAP supplies from Sleeplay, and I couldn’t be more satisfied with the experience. Their prices were s... See more

Sleeplay was a great company to do business with. I ordered a ResMed Airsense Mini and I did end up returning the item (for reasons completely unrelated to Sleeplay) and they made not only the orderin... See more

Hello, I’m very happy and satisfied with customer representative any time with an issue and when I say issue it is usually on my end didn’t look for the right size or anything else representative a... See more

Czarina did an excellent job helping me with my issue. Very polite. Was able to get my issue resolved with no problems. Highly recommend.

Whenever I need to phone Sleeplay the service is excellent. The people understand your needs & can help right away. I purchased the AirMini back in mid year as my insurance will not cover the travel C... See more

I was having trouble changing the air filter on my Resmed air mini. After reviewing a video the cover to the filter was stuck shut. I sent an email to the customer service and they responded imme... See more

I was in need of a TRUE Portable nebulizer. A lot of places including amazon says portable but it really not portable wherein you can use it in your car. So after some searching I found sleeplay which... See more

Walked into this store and asked lots of questions re purchase of a travel CPAP machine, plus a few accessories, Daniel was very knowledgeable and no sales pressure was applied. A demo machine was ava... See more

I called Sleeplay customer service for information about the Black Friday sale prices on the Air Mini and attachments. I had a lot of questions about what was included in the various sales packets as... See more

My husbands CPAP mask broke on vacation. I called another DME supplier and they promised to get back to me. I never heard back. Contacted Sleeplay and they told me to come in and the had exactly what... See more

Never sent me a link on a timely basis to start consultation call to get help. I had to call general tel number twice and ask them to have their tech people send me link. After 20 min, they finally d... See more

As a customer from Germany, I have to say the service is really good. Unfortunately, my first order from b3i Sleeplay failed due to the delivery service. But the Sleeplay support team took care o... See more

Daniel Feldman provided excellent service from the moment I arrived until the end of my purchase. He explained every detail clearly and made every effort to communicate as well as possible, considerin... See more

Product is great USPS delivery is terrible Took one month to get delivery. Post office sent it to 3-4 different states before sending to correct address Thankfully the company sent order UPS and... See more

I originally posted that the mask was uncomfortable and could not be returned because package was open. I was immediately contacted and told I could get full refund credit and did’t even need to phys... See more

I ordered the CPAP machine for my brother-in-law who lives overseas. I was not aware that I needed a prescription to purchase the CPAP machine. Sleeplay's customer service was very responsive and was... See more

I give sleeplay 5 stars for customer service! I had to return items 2 different times and it was hassle free. Other products I have purchased have been perfect! Definitely my goto place for cpap supp... See more

Great place in Hollywood, FL to get your cpap machine and/or supplies. Nice people, very helpful. Looks like an office building, but they do sell to walk-in’s. I’ll definitely be back.

I was on vacation and had forgotten one piece for my CPAP machine. I was able to call them up find a location nearby and go pick up the piece that I needed. They were super helpful and saved my trip f... See more

Appreciate you selling me a brand new machine Keep up the honest sales

The CPAP I purchased did not work out for me. When I contacted your company, they were very helpful and understanding. I was issued a full refund without an issue, GREAT customer service! Thank you... See more

No problems were encountered, the operator was very helpful and took questions if I had any.

Took several times to get them to understand exactly what I needed

Daniel (in person)and Aryana(phone) were a delight to deal with. I found the company online and had a number of questions about a travel CPAP on sale. My husband and I left with machines , etc and all... See more

Great visit quick attention. Personalized treatment 2nd time here and no issues or complaints great service.

Daniel was wonderful help today! He was very friendly and so helpful. They have the best customer service team!! Everyone should have a staff that is helpful and friendly like Sleeplay.

Ease to do business with follow up on delivery.

Very happy with the service. Daniel was very knowledgeable and helped me pick the best travel CPap machine for me.

Great response with good suggestions. Order clear and received quickly.

I order medium sized masks but was sent large sized maskes.

The selection of CPAP supplies are fantastic. The customer service are 10 stars.

Excellent service by Daniel! Very knowledgeable. Thanks!

Got all merchandise in a timely fashion

Easy site to navigate and their prices are the best.

Availabilty and fast shipping