Verified
If was fast and efficient as always. The courier always calls you one day before and agrees with you on a delivery time next morning.
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Review summary
Based on reviews, created with AI
Based on these reviews
Verified
Company provided the exact product that I was looking for in reasonable time and adjusted fine tuning to my preferences. the product that we consumed was of eccellenti quality and needles to sa... See more
Company replied
Verified
Excellent as always! Love the products in my order and the staff had been wonderful in assisting me. Thanks so much!
Company replied
Verified
Luana is really responsive quickly and helpful. Your product is high quality and good price. I introduced my friends and will continue to do so.
Company replied
Verified
There wasn’t an exact time of delivery. Firstly when I made the purchase there wasn’t any delivery time shown not to mention I can pick my favourite delivery time. Then in my order it was shown around... See more
Company replied
Verified
I like 90 % of your products, unfortunately many products are unavailable, and even more disheartening was that I had to argue for a long time for un-fresh products. Today I was "redirected to the... See more
Company replied
Verified
Big variety of different delicious food. Competent staff processing the orders and client-oriented (for example, Chiara from the unit working with clients). Fast delivery despite my home being located... See more
Company replied
Fantastic products and service. The quality of the meat was second to none especially the Italian Fassona steaks. highly recommended
Company replied
Amazing products but better customer service experience! Always on time, and the drivers are always polite and very happy to while delivering. such a delight!
Company replied
Verified
The caviar and Sicilian red prawn was very good both in quality and price, definitely will shop again!!
Company replied
Verified
Food was awesome. Suckling pig was delicious except the plastic bag was broken and some pieces stick with the skin. But the taste was so good.
Company replied
Verified
The delivery was fast and everything was handled with care and arrived in good condition
Company replied
Verified
The recipes with all the ingredients at the click of a button makes it so much easier to prep!
Company replied
I love ordering the wild caught salmon from Longino, quality and taste are superb!!!
Company replied
Verified
rapid response. Hope the goods can be delivered to me before lunch today.
Company replied
Verified
Great products of highest quality and delivery always on time and effortless.
Company replied
Verified
Good food quality and good delivery for chilled or freeze good
Company replied
Verified
Prompt delivery, great communication From staff, highly recommend to order again
Company replied
Verified
Good quality food and delivery prompt.
Company replied
Verified
Products are good with prompt delivery.
Company replied
Verified
Fantastic prices, really good quality produce!
Company replied
Verified
The staff and customer care was done really well.
Company replied
Verified
Great service and excellent comms.
Company replied
Verified
Fast delivery. Yummy Steaks
Company replied
Verified
Quality food from worldwide
Company replied
Verified
Very good 👍 service
Company replied
Verified
very efficiency and fast deliver service
Company replied
Verified
Good quality merchandize and delivery.
Company replied
Verified
Shipped me the wrong items.
Amazing products , excellent service
Company replied
Verified
Best of best
Company replied
Verified
Very good product
Company replied
Verified
Awesome Service !
Company replied
Verified
Exceptional food quality
Company replied
Company details
Written by the company
Longino & Cardenal è un punto di riferimento per la ristorazione di alta qualità. Attraverso un’attività di scouting finalizzata all’eccellenza e all’innovazione, ricerca in tutto il mondo cibi rari e preziosi per portarli sulle tavole dei migliori ristoranti, alberghi e consumatori amanti del cibo gourmet
Contact info
Via Ambrogio Moroni 8, 20005, Pogliano Milanese, Italy
- customercare@shoplongino.it
- shoplongino.it
4.6
Excellent
2K reviews
Replied to 72% of negative reviews
Typically replies within 1 week
Verified
La scelta di qualità
La scelta di qualità
La serietà degli operatori
La velocità di risposta
October 13, 2025
Verified
If was fast and efficient as always
If was fast and efficient as always. The courier always calls you one day before and agrees with you on a delivery time next morning.
October 9, 2025
Verified
Excellent as always!
Excellent as always! Love the products in my order and the staff had been wonderful in assisting me. Thanks so much!
September 8, 2025
Reply from Longino & Cardenal Spa
Dear Michelle,
we are so grateful, thank you so much!
LC Team
Verified
Prompt delivery
Prompt delivery, great communication
From staff, highly recommend to order again
August 18, 2025
Reply from Longino & Cardenal Spa
Dear Stephanie,
thank you, a big heart for you!
LC Team
Verified
Not smoked or stored properly
Not smoked or stored properly. Eel was extremely fishy and not right consistency. Had to throw away. Not acceptable for this price honestly.
August 16, 2025
Verified
Reply from Longino & Cardenal Spa
Gentile Mark,
grazie!
Il Team L&C
Verified
Disaster experience
Disaster experience, cancelled the order for some reasons and till now, after a 3rd week of follow up, I didn't receive my money back, seem like I will file a complain in the consumer right department, maybe that time these guys will understand!!!
August 10, 2025
Verified
The delivery was fast and everything…
The delivery was fast and everything was handled with care and arrived in good condition
August 2, 2025
Reply from Longino & Cardenal Spa
Thank you so much, we are delighted to read your review and look forward to your next purchase!
LC Team
Verified
Luana is really responsive quickly and…
Luana is really responsive quickly and helpful. Your product is high quality and good price. I introduced my friends and will continue to do so.
August 2, 2025
Reply from Longino & Cardenal Spa
Dear Wayne,
thank youuuuu! ❤️
LC Team
Verified
Food was awesome
Food was awesome.
Suckling pig was delicious except the plastic bag was broken and some pieces stick with the skin. But the taste was so good.
July 28, 2025
Reply from Longino & Cardenal Spa
Dear Victor,
thank you for sharing your experience with us. We are delighted that you liked our product, we apologise for the packaging. Our Customer Service Team is always ready to remedy any issues, so please count on us . See you next time!
LC Team
Verified
Reply from Longino & Cardenal Spa
Dear Sally,
thank you so much!
LC Team
Verified
Reply from Longino & Cardenal Spa
Dear Thomas,
a big heart for you!
LC Team
Verified
The order was delivered later than…
The order was delivered later than expected. I have to date. I have yet to receive the olive oil ordered.
June 9, 2025
Verified
Reply from Longino & Cardenal Spa
Dear Yaser,
thank you sooo much!
LC Team
Orders
I love ordering the wild caught salmon from Longino, quality and taste are superb!!!
June 11, 2025
Unprompted review
Reply from Longino & Cardenal Spa
Thank you so much!
LC Team
Verified
Reply from Longino & Cardenal Spa
❤️ We hope to see you again!
LC Team
Verified
I like 90 % of your products
I like 90 % of your products, unfortunately many products are unavailable, and even more disheartening was that I had to argue for a long time for un-fresh products.
Today I was "redirected to the List" TWICE, why?
April 15, 2025
Reply from Longino & Cardenal Spa
Dear Diana,
thank you for the feedback and we are sorry about your experience on the unavailable items.
As we working on to be better in providing fresh and good quality products, there can be struggles sometimes to have the availability from suppliers across the world.
In such case, we are always open to credit back to you or provide replacement / alternatives as you wish.
Thank you for your understanding!
L&C Team
Verified
Reply from Longino & Cardenal Spa
We are very sorry if your experience was not positive.
Our Customer Care has tried to contact you to remedy it. We work hard to give our Customers a shopping experience and products that live up to expectations.
We hope we have a way to make it right, thank you!
L&C Team
Verified
Good quality merchandize and delivery.
April 3, 2025
Reply from Longino & Cardenal Spa
Dear Nicolae,
a big heart for you!
LC Team
Verified
the site is a click bait and a scam
the site is a click bait and a scam. placed an order online, gave my personal and credit card details and then they refused to fulfill my order and gave some bs reason. horrible experience and highly unprofessional. won't ever place an order with Longino & Cardenal again and don't recommend this place!
April 3, 2025
Reply from Longino & Cardenal Spa
Dear Customer,
We are deeply sorry to get this feedback:
On our side we can assure that We always try to fulfill all the orders in the shortest time possible in order to give to all the clients a smooth experience.
In your case sadly, after checking with our supplier, the items were not available at the moment of your order, so we refunded it to you immediately, also we enclosed you a copy of the refund.
In case you would like to place a new order again with us, We would be more than happy to provide you with more details in advance on the items available, you just need to contact our customer service.
Thank you so much
Longino HK Team
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