Ship Sticks Reviews 45,782

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the easy booking process and find the service to be a good value, especially with discounts. Many consumers highlight the convenience of avoiding airport hassles and baggage claim, with some noting the elimination of worries about potential damage or loss of their belongings by airlines. People also appreciate the on-time pickup and delivery, with some even experiencing early deliveries. Consumers consistently praise the efficient delivery service and helpful tracking system. The company's responsiveness and support receive positive feedback, with reviewers specifically mentioning helpful staff. While opinions on location vary, the price is generally considered reasonable. Overall, customers express satisfaction with the service and are likely to use it again.

Based on these reviews

Rated 5 out of 5 stars
Verified

Great experience - we used Ship Sticks to ship 6 large UHaul boxes of golf clubs to Portugal. The process was seamless and the Ship Sticks team walked us through every step of the way, making the ofte... See more

Rated 5 out of 5 stars
Verified

Booked it months ago to handle my clubs because I had a golf vacation in the middle of two weeks of other (non-golf) vacations. So I ditched my clubs at the beginning, got them when I arrived at my... See more

Rated 5 out of 5 stars
Verified

I am extremely impressed with ShipSticks. Your instructions are clear and concise (even though i messed up a couple of things). Your staff is incredibly helpful and cooperative, friendly, personable... See more

Rated 5 out of 5 stars
Verified

My experience was great! I had never done this before, could not figure some things out, had a million questions, and probably called that many times. The crew at Ship Stick all went above and beyond.... See more

Rated 3 out of 5 stars
Verified

I was moving from Upstate New York back to Florida for the winter and used your services. It takes 3 days to drive to Florida so I requested that the clubs be delivered the latest date possible. FedEx... See more

Company replied

Rated 5 out of 5 stars
Verified

This could not have been easier to do! The only hiccup is we didn't have the luggage tags needed to attach to our travel bag holding our clubs and the FedEx store was out of them. I ended up taping th... See more

Rated 5 out of 5 stars
Verified

I’ve been using Ship Sticks since it started (with shipping golf clubs). I now, ship my luggage. Ship sticks is dependable, and my luggage always arrives when it should. I am always recommending sh... See more

Rated 5 out of 5 stars
Verified

They delivered early which was exceptional. Clubs were delivered safely and picked up exactly when they were supposed to. Excellent support throughout for first time user and tracking was excellent.... See more

Rated 5 out of 5 stars
Verified

Ship Sticks does everything right! Easy to book their service, very fair pricing, golf clubs always get picked up when they say and delivered when they say....sometimes even a day early! Twice I've ma... See more

Rated 3 out of 5 stars
Verified

I have used Ship Sticks for several years and have always had a good experience and timely delivery. This year the box arrived in a very battered condition. Someone did a major re-taping of the box... See more

Company replied

Rated 5 out of 5 stars
Verified

Such a convenience not to hassle with dealing with clubs during flight. They were delivered exactly when told, right to our front door...we have been totally satisfied customers for years!

Rated 5 out of 5 stars
Verified

I have used Ship Sticks for the past 2 years and each time they have exceeded expectations. My clubs have arrived 2 days before projected delivery times. This service saves me time and effort, no dr... See more

Rated 5 out of 5 stars
Verified

Using your service, took the worry of maybe having the airline damaging or losing my sticks! Which was in retrospect fortunate because we had two flights cancaled and had to change terminals twice al... See more

Rated 4 out of 5 stars
Verified

The service is very good, the packaging instructions were excellent. The shipping experience was perfect. The cost is extreme. I would not use the service again due to the cost, which I knew upfront... See more

Rated 5 out of 5 stars
Verified

Everything went smoothly. The drop off at fedex was super fast and efficient. My bags arrived on time both ways. Felt very comfortable with the fedex service and the air-tag trackers. My only comment... See more

Rated 5 out of 5 stars
Verified

Used ShipSticks to send a heavy piece of luggage across country...easy online experience, great tracking app and pickup and delivery were on time! The only way to fly in my book!Eliminated lugging a s... See more

Rated 5 out of 5 stars
Verified

The clubs were picked up promptly at the designated pick up location and time, and arrived at my home in Florida in record time! Very efficient service. I haven’t been home yet to check if the clubs... See more

Rated 4 out of 5 stars
Verified

Registering my order was easy and straight forward. Pickup was on-time. Clubs delivered in good condition. The clubs were delivered on Sunday. Problem was I wasn't expecting them until Wednesday... See more

Rated 4 out of 5 stars
Verified

All went well with setting up the shipment and drop off at UPS. Delivery was earlier than originally scheduled. Only issue was the soft bag the clubs were shipped in was delivered ripped and no longe... See more

Rated 5 out of 5 stars
Verified

Overall service was awesome. Pickup at my front door was prompt and delivery to friend’s house in North Carolina was actually one day early. It’s simply fantastic not having to lug your golf clubs a... See more

Rated 5 out of 5 stars
Verified

Fantastic service. Dropped my golf travel bag at the local Fed Ex office and it was delivered ahead of schedule. left my bag with the hotel front desk and, again, clubs were delivered promptly. Wort... See more

Rated 5 out of 5 stars
Verified

Ontime pickup and great tracking ongoing report. Have used this Company many times along with my son with his skis. All good No worries, no issues and no problems with Ship Sticks. Will ABSOLUTELY... See more

Rated 5 out of 5 stars
Verified

Very timely! promised 3 day delivery but actually delivered overnite!! Less chance of damaging my $4,000 clubs that trusting the airlines to handle them. Convenience of not toting my clubs through the... See more

Rated 5 out of 5 stars
Verified

Clubs were picked up on time. Delivered within four days without any damage. Tracking emails were timely and helpful. An excellent experience all around.

Rated 5 out of 5 stars
Verified

My clubs were picked up at the hotel I was staying at in San Francisco and delivered over 2800 miles on the date promised and in great shape. All I had to do was attach the shipping label and drop the... See more

Rated 3 out of 5 stars
Verified

Unfortunately, when my clubs arrived home, my travel bag was damaged and one of my golf shoes was missing. Thankfully, Ship Sticks approved my claim and is sending me a check.

Company replied

Rated 3 out of 5 stars
Verified

Dislike 1: The "fuel surcharge" is BS. Gas prices have gone down consistently for 6 months. Why haven't you rescinded it? FedEx is the only part of your service that consumes gas, so why are Shi... See more

Company replied

Rated 3 out of 5 stars
Redirected

First I want to say that I will use ShipSticks again. My problem is that I wish they would stick to the schedules dates agreed upon when I booked the dates. I didn't gulf the last day of my vacation d... See more

Company replied

Rated 5 out of 5 stars
Verified

I've been using Shipsticks for 4 years now. It's so easy to use...never had an issue with our shipments and if you book in advance you can get substantial discounts. Also, if you have to change ship... See more

Rated 5 out of 5 stars
Verified

Super easy process and clubs were at the resort waiting on me when I arrived there, so that was really nice and didn't have to pack clubs around in a airport. all in all a great experience for my firs... See more

Rated 5 out of 5 stars
Verified

Great first time user experience. Order shipping process was simple. Drop off at FedEx was easy and delivery was a day early both ways. Not sure it could have been any better.

Rated 5 out of 5 stars
Verified

This was my first time using Ship Sticks. I felt it was a good value (especially with the 20% off code), and they provided lots of options to best fit my needs (speed of delivery, pickup vs. drop-off,... See more

Rated 5 out of 5 stars
Verified

I sent my clubs to the wrong address but with the expert help of Ship Sticks and Fed Ex I was able to locate the clubs which surprisingly was delivered to a house 2 doors away from the correct address... See more

Rated 5 out of 5 stars
Verified

I ‘ve used Ship Sticks the last 3 plus years and have been very happy with on time deliveries and also never a problem with damaged clubs!! Thank You ShipSticks, Rick Landry

Rated 5 out of 5 stars
Verified

Super convenient to have my clubs shipped to a home for vacation, and back to my home after. No hassle with airports, and the ease of printing labels and having fedex pick up and ship was great. Fas... See more

Rated 5 out of 5 stars
Verified

My clubs were picked up at our condo in Seattle and delivered to our condo in Houston. First, they did this in only 2 days! Remarkable. Second, once the luggage and clubs were collected in Seattle... See more

Rated 5 out of 5 stars
Verified

Bags picked up as planned and delivered as promised going both ways. The tracking feature eased my mind , being able to see where they were was cool and relaxing.

Rated 5 out of 5 stars
Verified

Easy to order and print documents. In my case, the ground transportation was stated to take 10 business days; the clubs arrived in three days, as they had the previous times I used the service.

Rated 5 out of 5 stars
Verified

I’ve been using ShipSticks for the past few years to ship my clubs to Florida. Their website is easy to use, the price is fair and they’ve always picked up and delivered as scheduled.

Rated 5 out of 5 stars
Verified

The Ship Sticks process worked exactly as advertised. In addition, the email and text notifications were very helpful. I will definitely use the service again.

Rated 5 out of 5 stars
Verified

Not having to drag and pay for golf bags through an airport is the greatest benefit. We have used ShipSticks before and will use it next time we travel.

Rated 5 out of 5 stars
Verified

Both directions went very well. My clubs arrived at the destination within the stated timeframe and the same upon returning. The instructions provided by Ship Sticks along with the instructional video... See more

Rated 5 out of 5 stars
Verified

The process is easy to follow and the results are just what I expected, on-time with no issues. I will use this service every time I need my clubs transfered.

Rated 5 out of 5 stars
Verified

Using Ship Stick’s is a complete no brainer when going on a golf trip. Takes all the hassle of dealing with the golf clubs away.

Rated 5 out of 5 stars
Verified

Such an easy service and you can’t beat the price. I paid for a three day delivery and the clubs arrived a full day early. Highly recommended!!

Rated 5 out of 5 stars
Verified

I use Ship Stick Frequently for golf clubs and luggage. Main reason is Ship Stick has been very reliable and responsive the few times needed.

Rated 5 out of 5 stars
Verified

Picked and delivered as promised. No damage. Excellent service. Sure beats dragging my sticks thru the Airports!

Rated 5 out of 5 stars
Verified

I had to make a change I the ship date and it was done effortlessly by CSR.. Package was deliver 3 days before it was scheduled

Rated 5 out of 5 stars
Verified

This is the 1st time we tried Ship Sticks and it worked out even better than we had imagined. Clubs arrived a day earlier than quoted.

Rated 5 out of 5 stars
Verified

Made a misstep on my order customer service was very helpful. Clubs arrived a day early.

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Company details

  1. #5 of 25 best companies in Shipping Company
  2. #92 of 189 best companies in Travel Agency

Written by the company

At Ship Sticks, our mission is to make golf travel simpler, easier, and more affordable. In 2019 alone, U.S. airlines collected $5.76 billion dollars in baggage fees, up 18% from 2018. As airlines find ways to gradually increase pricing for carry-on and checked bags, your once reasonably priced ticket is nearing double the value initially paid. Our goal is to provide golfers with a hassle-free alternative to lugging their clubs to and from the airport – so as to improve the golf travel experience, increase the number of rounds played annually, and grow the game.

Ship Sticks

Written by the company

We Are Committed To Our Customers!
It is our mission to make your travel experience hassle-free and enjoyable. With our dedicated customer service team, we ensure the highest level of service from the time your clubs are picked up until the time your clubs are delivered.
We Ship More Than Just Golf Clubs.
Need to ship your luggage too? Not a problem, Ship Sticks is able to pickup and deliver your luggage to any destination. For a quote, visit www.shipsticks.com today!

Our Hours

Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.

Our White-Glove Customer Service Team is available 7 days a week by email, phone, text, or chat.
Monday - Friday: 8:00 AM to 8:00 PM EST
Saturday: 8:00 AM to 5:00 PM EST
Sunday: 9:00 AM to 8:00 PM EST

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

46K reviews

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Replied to 95% of negative reviews

Typically replies within 1 week


Rated 4 out of 5 stars
Verified

Why ask me what I want?

If I were in a hurry to receive my clubs I would be ecstatic. However your instructions to me where to plan on my clubs to arrive 1 day prior to my need. Thusly I selected October 14 as the desired delivery date. Your fast service got them delivered 2 days prior to that selected delivery date. Question: why was I even asked initially what I wanted?

October 12, 2025
Rated 5 out of 5 stars
Verified

Carefree confidence for shipping clubs

Being able to ship clubs with confidence and not have the worry of checking onto a flight, added baggage fees, navigating layovers, fitting into a rental car, makes Ship Sticks an incredible option for a golf trip. I highly recommend looking into it as an option for your next buddy golf trip.

October 9, 2025
Rated 4 out of 5 stars
Verified

Customer Service

My clubs were shipped in a box purchased from ship sticks. When I opened the box my hybrid club was broken on the shaft. The claim process was taxing and not till I spoke with a manager was the process speeded up and resolved in no time.

October 7, 2025
Rated 1 out of 5 stars

Very Poor Customer Service for overseas shipping!

I talked with shipsticks before I left the USA for a trip to Ireland. I knew I would need to ship 2 sets home from the golfclub there. They quoted a price which is quite high as it was shipping from Ireland but I had 20% off coupon and was told just to set it up from the Ireland club. Which is what I attempted. however the price which was already high at 329.99 x two sets went up by an additional $136 to a total of $794.91 and they failed to honor a coupon I had been sent upon signing up. I followed up once I got back in the States but Ship Sticks just said sorry you can use coupon next time and the add ons were required. I would think a decent customer service would have minimally refunded the 20% but really poor customer follow up. I will not use this service and DO NOT recommend it for overseas shipping. Total rip off and no Discounts allowed.

September 16, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Picked up and delivered safely and on…

Picked up and delivered safely and on time are the most important factors.
But not having to drag the bags through the airport is especially nice at the end of a great golf trip!
I don’t think I will ever bring my clubs on a plane again. I’m no spring chicken anymore.

October 13, 2025
Rated 5 out of 5 stars
Verified

Safe and efficient delivery of clubs

Pick-up/ship-to from my home to another home was easy to arrange online. The Ship Sticks charge of $75 + $15 pick-up fee (plus purchase of a Sport Utility Box from U-Haul for $7.95) is very reasonable compared with buying a travel case and flying with the clubs (clumsy and heavy). Wrapped the club heads individually with plenty of bubble wrap. Put more in the base of the box, and stuffed bubble wrap and newsprint around the golf club bag so nothing was rattling in transit. Delivery was estimated at 6 days out from pickup. Clubs arrived about 1,500 miles away 3 DAYS EARLY and in perfect condition.

October 12, 2025

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