Just a recommendation for Sayve.dk I'm sure if you made so the first option price is without member ship. It's a manipulative move to put the members option first, and then charge mon... See more
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I simply could not be more unhappy with their service. I have just now found out that I have paid an amount of DKK 119 to them for a "membership" for more than a year - without my knowledge. They may... See more
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Verified
perfect just that the site must be modified to facilitate the purchase. amazing service thank you so much
Company replied
It's a cheating website, not trust it. the purpose of this website is to cheat your memberfee every month. It's very disgusting
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Company details
Written by the company
Sayve.dk er en medlemsklub, der sikrer medlemmerne store rabatter på kendte mærkevarer. Når du er medlem i vores fordelsklub, kan du købe mere end 120.000 produkter til indkøbspris. Det koster 119,- om måneden at være medlem hos Sayve.dk.
Contact info
Sayve.dk - A horrible experience of being scammed
Only once purchase with 341 dkk in Jan.2022, and then deducted fees for 18 consecutive months without my knowledge and permission, totaling 2142 dkk. Until today I found out, definitely a steal, CRAZY!
Some facts:
1. Only once shopping in Jan.2022 and haven't visited the site again.
2. The invoice only has the money for the goods.
3. During being deducted, never received any emails from SAVYE.dk, including news, or advertisements, carried out without any knowing.
4. When in contact with customer service, only can get a templated answer.
Suspicious points:
1. The address provided on SAVYE.dk is 'Priorparken 833, 2605 Brøndby', which is a non-existent address on Google Maps.
2. The same person answers emails and calls, the store may only be operated by one person, only providing template answers, doesn't care about customer satisfaction, unwilling to take any responsibility.
My suggestions:
1. Report this situation to your bank, and ask the bank to help recover the loss(Maybe online fraud).
2. Complaint on forbrugerombudsmanden.dk, SAVYE.dk has a lawsuit regarding this act, victims have the possibility to recover this loss.
3. Telling this experience on social medias, help people from being hurt by SAVYE.
Any better way to protect our rights, please share here. Thank you very much.
-------------------------------------------------------------------------------------
Update:
A NEW LIE! After a phone call and several email conversations, of course you know who I am and what I complained about. 18 MONTHS of stealing and scamming! I had to void my original bank card. Who is it to be ashamed of?
Look here, it's a SAVYE Victims Club. Victims of course won't notice they've been deducted because it's so well hidden. When they find out that they have been cheated, they can only come here to party.
I pasted one of the reply from this shame SAVYE:
-------------------------------------------------------------------------------------
Hi Yanpeng,
Thanks for your mail.
As explained over the phone with your wife, we are sorry to hear that your wife was not aware of the membership, which is when you choose to shop at our member's price.
The membership is disclosed throughout one's purchase, and one must actively accept the member's conditions before the purchase can go through to the member's price.
Since the 14-day right of withdrawal has expired since your wife made the purchase at the membership price, it is not possible to refund the membership.
The membership has been terminated and there will be no more from here on.
Have a nice day.
Med Venlig Hilsen
Claudia
Kundeservice
June 14, 2023
Unprompted review
Reply from Sayve.dk
Hi Yanpeng,
It's a shame that you have not provided any information so that we could contact you, as what you write is not true at all.
The address is absolutely correct - so please check again.
We inform about membership both before and after a purchase with us - as well as you choose whether you want membership or not, it sounds like you have not read the information we provide.
If you have actually purchased from us, you have actively chosen to be a member, you have at least wanted products at a very low price and cheap shipping.
We also appear on your bank account once a month and there is no binding with us, so you can cancel from day to day.
Again, we just have to mention that we are really sorry that you have written this review as we take it as a misunderstanding as we are inclined to believe that you are not writing this review due to your own frustration that you have not been paying attention.
Best regards
Sayve.dk
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It's a cheating website
It's a cheating website, not trust it. the purpose of this website is to cheat your memberfee every month. It's very disgusting
June 8, 2023
Unprompted review
Reply from Sayve.dk
Hi Ying,
Unfortunately, since you have not provided any information, we have unfortunately not been able to find you in our system.
We would very much like to emphasize that we are not a cheating website and that we do not intend to cheat with membership.
When you shop with us, you can freely choose between 2 prices. A member's price with a membership or a normal price without a membership.
The membership is disclosed throughout one's purchase, and one must actively accept the member's conditions before the purchase can go through to the member's price.
The membership is charged once a month, exactly as stated on the website. You can always cancel your membership when you no longer want it.
You are welcome to contact us if you have any further questions.
Best Regards,
Sayve.dk
Huge let down - membership without knowledge
I simply could not be more unhappy with their service. I have just now found out that I have paid an amount of DKK 119 to them for a "membership" for more than a year - without my knowledge. They may argue that in the process of the purchase that they are clear on the part that there is a membership involved, but clearly it's not obvious enough - as you can see on other reviews here.
May 31, 2023
Unprompted review
Reply from Sayve.dk
Hi Steinunn,
We are very sorry to hear that you have not been aware of our membership, which is when you choose to shop at our member price.
The membership is disclosed both before, during and after your purchase, and you must actively accept the membership conditions before the purchase can go through at the membership price - we have also appeared once a month on your bank account.
We also always offer a normal price, which is without membership - it is therefore entirely up to you whether you want a membership or not.
Feel free to contact us if you have any further questions.
Best regards,
Sayve.dk
Verified
perfect just that the site must be…
perfect just that the site must be modified to facilitate the purchase. amazing service thank you so much
February 3, 2023
Reply from Sayve.dk
Hi, Layla,
Thank you very much for your time to make this nice review with the 5 beautiful stars ⭐⭐⭐⭐⭐
We are extremely happy to hear that your experience has been perfect, as well as you have experienced fantastic service since shopping with us 🙌
We hope to see you again 😍
Best regards,
Sayve.dk
Have been charging monthly payments…
Have been charging monthly payments from my credit card after one time purchase I made a year ago. Have contacted the store and waiting for their response.
January 29, 2023
Unprompted review
Reply from Sayve.dk
Hi Karo,
Unfortunately, we have not been able to find you in our system as you have not provided any information.
Inside our website, we offer a normal price without membership or a member price with a membership.
The membership is stated throughout your purchase, as well as you must actively accept our membership terms before the purchase can go through at the membership price.
Feel free to contact us at 71 99 22 05 or info@sayve.dk. Here we are always ready to help.
Best regards,
Sayve.dk
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Secret subscription
They very sneakily sign you up for a membership. Found out 10 month too late. So I paid an extra 1190DKK for one little purchase of 97DKK.
It is a scam, even if they're upfront about it. Strange this is allowed. They do not refund.
STAY FAR AWAY
November 21, 2022
Unprompted review
Reply from Sayve.dk
Hi Roel
We're sorry you weren't aware of our membership, as you were shopping with us at our member price. When you shop at our member price, you are enrolled in our member club.
This is stated in several places on the website:
- Pop-up with the information on opening the site
- On the front page there is a large banner with information about membership.
- On each product page you can choose between member price and normal price as well as an info box with what the member price entails.
- In the shopping cart, as soon as you have added an item at the member price to the cart.
- In the checkout, under the order summary, just before you proceed to the payment page, there is a description of what the member price entails.
- You can only proceed to the payment page once you have ticked acceptance of the membership conditions.
- At the end, on the order confirmation page, the membership price, the commitment period and "see conditions below" are stated.
There is no commitment period after 1 month and you can cancel your membership yourself via the website under 'My account' or you can contact us on tel. 71 99 50 55 or e-mail: info@sayve.dk and we can be of assistance.
If you do not want to shop as a member, we also have a normal price on the website, where you do not need to become a member to shop with us.
Regards
Michelle
Sayve.dk
Verified
Give my money back
October 18, 2022
Reply from Sayve.dk
Hi Javier,
We can see in our system that we have been in contact with you previously via email, so unfortunately we do not understand the meaning of this review.
Unfortunately, we do not handle cases in here, so if you have any further questions please feel free to contact us on 71 99 22 05 or info@sayve.dk. We are always here to help.
Best regards,
Sayve.dk
Verified
Very good service
September 19, 2022
Reply from Sayve.dk
Hi Niels,
Thank you very much for your time to make this nice review with the 5 nice stars ⭐⭐⭐⭐⭐
We are very happy to hear that you experienced very good service when you shopped with us 😍
We hope to see you again 😊
Best regards,
Claudia
Sayve.dk
Subscription fraud
Subscription fraud.
It is my bad luck that I did not check the review comments here in Trustpilot before I did shopping with Sayve.dk. I have been charged for the membership fee of 199 DKK every month ( the last 3 months), which I came to notice just now. In fact, I called Nordea bank to report that I have been deducted a199DKK by Sayve. The Nordea staff immediately responded that it is membership fee and I am not the first one to call him (seems like many of them are affected and paying this membership fee to Sayve.dk without their own knowledge). It is unfortunate that such companies exit also in Denmark. When I checked the order receipt from the shopping I made (received to my email), the terms on membership subscription and payment is hidden as a foot note. Moreover, the invoice for the membership was not send to my email either. In that case, I would have unsubscribed in the very first month, as I check my emails more often than the bank statement. During the process of purchase, there were no any pop ups or membership fee revealed in my case. It is clearly a fraudulent business they are doing. They don't even deserve 1star out of 5. I am sure Sayve has a standard sneaky reply to us.
Order no: 1230572
I have read similar response to other customers review as well who faced the same problem. It appears that they have a standard response and they do not find customer with bad experience in their system!!! Very very smart play😡
September 20, 2022
Unprompted review
Reply from Sayve.dk
Hi Kumar
Based on the information you provide here, we cannot see you in our system.
When you shop at our member price, you will be enrolled in our member club and informed of this through the purchase.
This is disclosed in several places on the website:
- Pop-up with the information at the opening of the site
- On the front page there is a large banner with information about membership.
- On each product page you can choose between member price and normal price as well as an info box with what the membership price entails.
- In the shopping cart, as soon as you have added an item at the member price to the cart.
- In the checkout, under the order summary, just before you proceed to the payment page, there is a description of what the member price entails.
- You can only proceed to the payment page once you have ticked acceptance of the membership conditions.
- At the end, on the order confirmation page, the membership price, the commitment period and "see conditions below" are stated.
There is no commitment period after 1 month and you can cancel your membership yourself via the website under 'My account' or you can contact us on tel. 71 99 50 55 or e-mail: info@sayve.dk and we can be of assistance.
If you do not want to shop as a member, we also have a normal price on the website, where you do not need to become a member to shop with us.
Thank you for the new informations, but we do not handle cases in here you have to send an email to customer service
Regards
Michelle
Sayve.dk
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Verified
The faster free delivering i ever had!!
July 22, 2022
Reply from Sayve.dk
Hi Apostolos
Thank you for the 5 stars⭐⭐⭐⭐⭐
We are glad to hear that the delivery was fast, we always strives to get the orders out as fast as we can📦🏎
Best regards
Michelle
Sayve.dk
This site its a skam my order was 500…
This site its a skam my order was 500 or after that they cut from my account 1 00 ,20kr🤬
July 15, 2022
Unprompted review
Reply from Sayve.dk
Hi Ioana.
Unfortunately, we have not been able to find you in our system as you have not provided any information.
Please feel free to contact us on 71 99 22 05 or info@sayve.dk - so we can take a closer look at your case, as unfortunately we are not quite on what you mean by this review.
We would however like to emphasize that we are not a scam site.
We look forward to hearing from you.
Best regards,
Claudia
Sayve.dk
Verified
I pay for delivery to my address 30kr
I pay for delivery to my address 30kr. + , And nobody call me . They sand the package right in some office.
May 26, 2022
Reply from Sayve.dk
Hi Martin,
We hope that conversation we had would improve your experience with us.
You are very welcome to contact us over mail: Info@sayve.dk if you have any further questions.
Best regards,
Sebastian
Sayve.dk
Never recommended this online shop
Never recommended this online shop
As you have charged membership fee without my consent then I tried to realized you that I did not bought your membership but you fake and fraud online butik did not return my money. so i told you finish my membership asap that is the reason you did not find me in your system.
April 30, 2022
Unprompted review
Reply from Sayve.dk
Hi Ven,
We are sorry to hear that you feel this way but we are a member club.
At our website you can chose between member price and normal price. When selecting the member price you are signing up for a membership which we inform throughout the whole purchase. This is also stated in your order confirmation.
If you don't want a membership you can select the normal price.
You are welcome to contact us if you have any questions.
Regards,
Sebastian
Sayve.dk
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Verified
I received thank you
April 14, 2022
Reply from Sayve.dk
Hi Sayedhasibullah,
Thank you very much for your nice review with the 5 nice stars ⭐⭐⭐⭐⭐
We are very happy that you received what you wanted and that everything was perfect.
We hope to see you again soon 😃
Best Regards,
Claudia
Sayve.dk
Unknowingly paid for subscription
I just realized that I somehow have gotten signed up for a subscription with Sayve.dk and that they have taken 89 kr. out of my account every month for longer than I care to admit. I know that I would never willingly subscribe to the kind of service that they provide, which leads me to believe that it has been hidden somewhere while buying something. DO NOT BUY FROM THEM!
April 12, 2022
Unprompted review
Reply from Sayve.dk
Hi,
Thank you for your review.
Unfortunately we cannot find you in our system since you haven't given any informations.
We are sorry to hear that you feel this way but we are a member club where you as a member can save a lot of money by purchasing to member prices. At our website you can chose either a member price or a normal price. When selecting the member price you are automatically signing up for a membership which is informed through the whole purchase.
If you don't wish for a membership you can select the normal price at our website.
You are welcome to contact us if you have any questions.
Best regards,
Sebastian
Sayve.dk
Verified
Thanks for good service!!
March 30, 2022
Reply from Sayve.dk
Hi Jeeva,
Thank you so much for your nice review with the 5 stars ⭐⭐⭐⭐⭐
We are extremely glad to hear that you have experienced good service, when you have shopped at our website.
We hope to see you again soon 😊
Best Regards,
Claudia
Sayve.dk
Just a recommendation for Sayve.dk
Just a recommendation for Sayve.dk
I'm sure if you made so the first option price is without member ship. It's a manipulative move to put the members option first, and then charge money.
If people wanted to be a member, they probably would sign up for it first.
they should only have the member price option with a login that is member already.
But you are cheating the system wanting people not to notice.
You can say otherwise, but we both know that's not true.
I hope you'll consider this since it's way more user friendly, and people will actually appreciate it more.
There's a reason why 90% of your reviews are horrible.
SO please change it.
-Marcus
March 20, 2022
Unprompted review
Reply from Sayve.dk
Hi Marcus,
Thank you for your review and feedback👍
We are a member club and that's the reason why the member price is above the normal price.
We also offer the normal price as an option if you don't wish to be a member.
Once again thank you for your feedback.
If you have any questions, you are welcome to contact us at: 71 99 22 05. or on mail: Info@Sayve.dk.
Best regards,
Sebastian
Sayve.dk
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Buy at your own risk
Buy at your own risk! It comes with a subscription that is hidden. You will actually find out about it when money is deducted from your account. Then trying to unsubscribe is also difficult, you can't. They ask you to log in to something you never signed up for. SCAM ALERT! DO NOT BUY! unless you like hidden subscriptions!
March 17, 2022
Unprompted review
Reply from Sayve.dk
Hi Collette,
We have sent you an email with a more detailed explanation of our membership.
We are really sorry to hear that you were not aware of our membership which is if you shop at the member price.
We inform about the membership, throughout the purchase. On the product page, in the shopping cart, in your order summary and on your order confirmation.
As stated on our website, you can always cancel your membership by logging into "My Account" or by contacting us, we would be happy to help.
Please feel free to contact us on 71 99 22 05 or reply back to our email so we can discuss your experience together.
Best regards,
Claudia
Sayve.dk
Scam alert!
Scam alert!
I got signed up for a membership that I didn't want. It is a very dark and sneaky business model, playing tricks on you to get a membership you don't want.
It is not acceptable to trick customers like that, they should work on their transparency!!
Run away from this website as far as you can, and don't turn back. To avoid at all cost
March 10, 2022
Unprompted review
Reply from Sayve.dk
Hi Vincent
Unfortunately, we cannot find you in our system team based on the information you provide here.
We can assure you that this is not a scam in any way.
Our website is a benefit club and a webshop- as a member you get access to over 120,000 different products at member prices which are below retail price, as well as free shipping on your orders.
If you choose the member price, you will be informed about the member locker during the purchase, for example on the product page, in the basket and on the order confirmation that you will receive immediately after the purchase has gone through.
You can also choose to buy at the normal price, then there will be no membership.
If you have any further questions, please feel free to contact our customer service on tel. 71 99 22 05 or by email: info@sayve.dk
Best regards
Michelle
Buuks.dk
Verified
Reply from Sayve.dk
Hi Sachithra,
Thank you very much for your review and the 4 stars ⭐⭐⭐⭐
We are very happy to hear that you had a good experience with us, and that the delivery has been fast😁
We would love to hear what we can do better so it will be a 5 star experience the next time you shop at our website😎
Kind regards
Sebastian
Sayve.dk
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