Company activity

Updated 10 hours ago

This page gives you a detailed overview of how Samako Cleaning has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.

Claimed their Trustpilot profile: March 2025.

Confirmed details

Proof of identity

Proof of identity of a user associated with this account

Contact details

Google My Business account verified and synced

Bank account

Bank account registered during subscription process

Pays to access extra Trustpilot features.

Asks their customers for reviews — whether positive or negative.

Review sources

Where reviews have come from for the past 12 months

Organic

659

Verified

1,066

Invited

249

Redirected

6


Total reviews from the past 12 months

1,980

Star distribution by review source

How star ratings differ by review source from the past 12 months

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Reviews over time

How Samako Cleaning got its reviews in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Profile merges

How many profile merges happened in the past 12 months

March 25, 2025

One profile merged into Samako Cleaning because it was about an identical domain.

Samako Cleaning's TrustScore became 4.6 after this profile merge (previously ).

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New reviews by star rating

How many new reviews (distributed by star rating) Samako Cleaning got each month in the past 12 months

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Nov-JanFeb-AprMay-JulAug-Oct

Reply behavior

How Samako Cleaning replied to negative reviews in the past 12 months

  • Typically replies to negative reviews in 1 week or less.

  • Has replied to 83% of their negative reviews.

Samako Cleaning’s flagging activity

How frequently Samako Cleaning flagged their reviews in the past 12 months

What's a flagged review?

  • Samako Cleaning may flag a review if they think it's in breach of Trustpilot's guidelines.

  • Samako Cleaning selects the reason(s) they're flagging the review, so we know what to investigate.

  • We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).

  • Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.

  • If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.

  • Samako Cleaning flagged 32 of their reviews a total of 35 times.
  • 84% of those cases turned out to be invalid.

Distribution of flagged reviews by star rating

5-star

0

0%

4-star

0

0%

3-star

0

0%

2-star

3

9%

1-star

29

91%

What happened to the 32 flagged reviews from the past 12 months?

Reviews still online on trustpilot.com

27

Reviews removed from trustpilot.com

5

Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by Samako Cleaning

27

Reviewer resolved the breach of Trustpilot's guidelines

0

Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines

5

Reviewer didn't resolve the breach of Trustpilot's guidelines

0