The Spice & Tea Shoppe Reviews 409

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

We love the great selection of prepared and packaged foods, including the fresh fruit, vegetables, meat and fish. The spices are a specialty here. We've been customers for many years and are still ama... See more

Rated 4 out of 5 stars

Wonderful little store you can smell the tea you can smell the spices you're encouraged to open lit's very helpful very friendly staff I shot there frequently

Company replied

Rated 5 out of 5 stars
Verified

I'm prejudging here because I haven't received my latest order yet, but I've always enjoyed my goodies from The Spice & Tea Shoppe. This time I branched out and ordered some specialty items and am loo... See more

Rated 5 out of 5 stars
Verified

Since moving away from Reno I have been missing shopping and tasting the wonderful teas of Spice & Tea Shoppe. As my supplies dwindled I decided to put in an order of many different teas so my husband... See more

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Company details

  1. Gourmet Grocery Store
  2. Herb Shop
  3. Kitchen Supply Store
  4. Spice Store
  5. Tea Store

Written by the company

We are your personal purveyor of gourmet spices, herbs, seasoning blends, loose leaf teas, olive oils, vinegars, gourmet foods and gifts. We are dedicated to handcrafting the freshest and finest offerings made only from the highest quality ingredients from all corners of the globe. It sounds simple enough but if you really sit for a moment and think, food, at least for many of us is a profound and deeply personal experience; we remember meals, where we've eaten them and those we have shared them with. These tastes, smells, textures and sights become part of the very fabric of which we are. They are our memories both past and future and we hope to share in some small part of creating new memories and preserving time honored traditions.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

409 reviews

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1-star

Hasn’t replied to negative reviews


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Rated 5 out of 5 stars

Brewtally priced

I’m very happy for the “brewtally” reasonable prices. And every time I’m there to order, I’m greeted with a smile, rain or shine! There always seems to be someone in the bathroom, but alas the amnesty is complimentary after all. I still give this place 5 for people and prices.

September 20, 2024
Unprompted review
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Rated 5 out of 5 stars
Verified

Always good products

I'm prejudging here because I haven't received my latest order yet, but I've always enjoyed my goodies from The Spice & Tea Shoppe. This time I branched out and ordered some specialty items and am looking forward to trying the pasta, pasta sauce, and bread. I'm a little bummed by no free shipping for Alaska, but I've almost become used to it after two years here!

November 25, 2023
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Rated 5 out of 5 stars
Verified

Fresh herbs and Spices

Excellent products and quick delivery from a local company. What's not to like!!?!

November 6, 2023
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Reply from The Spice & Tea Shoppe

Thank you so much for taking a moment to express your positive experience with The Spice and Tea Shoppe. Your satisfaction with our products is incredibly rewarding. Your generous words mean a lot, and we deeply appreciate your support. We can't wait to have the pleasure of serving you again with even more delicious flavors in store!

Rated 5 out of 5 stars
Verified

This store is an AWESOME find

This is a great find, whether you are shopping online or at the Reno store, perfect for stocking a home pantry and a great selection for gifts! I found the store online when I was in Reno on 10/25/23 so made a point to stop in...the staff were so helpful recommending unique spices and teas. Loved the products so I ordered online for x-mas and the packing and delivery were awesome!

November 4, 2023
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Reply from The Spice & Tea Shoppe

Thank you so much for your glowing review! We're delighted to hear that you had a positive experience with The Spice and Tea Shoppe. Your feedback means a lot to us, and we're thrilled that our products have added to your culinary adventures. If you ever need more spices, teas, or gourmet foods, we're here for you. Happy cooking!

Rated 1 out of 5 stars
Verified

Never received my package

Never received my package. Was told to file claim with post office. Would expect more after spending $125!!

November 3, 2023
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Reply from The Spice & Tea Shoppe

Hello Ember,
I wanted to reach out to you as the owner of The Spice and Tea Shoppe and make certain that you were satisfied with the level of service and commitment that Samantha provided in tracking down your package that your local US Postal Service office had placed in the incorrect locker.

Outstanding customer service is paramount to our business and great reviews let others know that we can be trusted to do right by our customers every time. I believe that our response time was extremely expedient, and your order arrived at your local post office in less than 24 hours for delivery to your address. I believe that it is USPS who is entirely responsible for this delay.

We are asking that you please revise your 1- star review you had previously left to reflect the level of customer service, commitment, and products you received directly from The Spice and Tea Shoppe and not from USPS.

Thank you and warmest regards,
Lindy

Rated 5 out of 5 stars

Vanilla Lemongrass is now is now my…

Vanilla Lemongrass is now is now my favorite tea, I ordered it to try and I'm still impressed. Thanks to The Spice & Tea Shoppe for such a wonderful discovery.

November 8, 2023
Unprompted review
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Reply from The Spice & Tea Shoppe

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our products from The Spice and Tea Shoppe. Your kind words mean a lot to us and serve as a wonderful motivation to continue delivering high-quality spices, teas, and gourmet foods. We appreciate your support and look forward to serving you again soon. If you have any questions or need assistance, feel free to reach out. Happy sipping!

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Rated 5 out of 5 stars
Verified

Outstanding tea and shipping turnaround

Once again, I’m amazed at the absolute meticulous customer service you offer—I ordered my 4
items on Thursday, received notice they were shipped the same day, and received them Monday! A west coast - east coast trip. This is on top of the excellent, high quality teas I consistently count on. Thank you!

November 2, 2023
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Reply from The Spice & Tea Shoppe

Thank you so much for taking the time to share your positive experience with The Spice and Tea Shoppe. We're thrilled to hear that you are enjoying our products. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again and sharing more delicious flavors with you!

Rated 5 out of 5 stars
Verified

fast shipping

fast shipping, ceremonial grade matcha delicious, lots of selection. mahalo nui

November 1, 2023
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Reply from The Spice & Tea Shoppe

We extend our heartfelt gratitude for sharing your positive experience with The Spice and Tea Shoppe. Your enjoyment of our products brings us immense joy. Thank you for your kind words and continued support. We're eager to serve you again, bringing more delightful flavors to your table!

Rated 5 out of 5 stars
Verified

Great first time experience

Online ordering was simple and straightforward. The email updates on my shipment were timely and helpful.

October 24, 2023
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Reply from The Spice & Tea Shoppe

A big thank you for expressing your positive experience with The Spice and Tea Shoppe! Your satisfaction is truly appreciated. Your kind words inspire us, and we're excited about the prospect of serving you again. Anticipate more delicious flavors coming your way!

Rated 5 out of 5 stars

great products!

October 24, 2023
Unprompted review
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Reply from The Spice & Tea Shoppe

We're genuinely grateful for your positive review of The Spice and Tea Shoppe. Your enjoyment of our products is what fuels our passion. Thank you for your kind words and support. We can't wait to serve you again, bringing even more delicious flavors to your palate!

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Rated 5 out of 5 stars
Verified

fresh spices, perfect quantity, in bags

I was looking to purchase fresh spices when updating my kitchen pantry. I wanted to purchase small (normal) quantities in bags to fill new matching spice jars. The Spice & Tea Shoppe selection was outstanding and the packaging was perfect! I’ve been telling all of my friends who love to cook to check out the selection!

October 10, 2023
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Reply from The Spice & Tea Shoppe

A big thank you for sharing your positive experience with The Spice and Tea Shoppe! Your satisfaction with our products is the driving force behind our commitment. We deeply appreciate your kind words and look forward to the pleasure of serving you again with more delightful flavors in store!

Rated 5 out of 5 stars
Verified

Order

Order was ready

October 14, 2023
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Reply from The Spice & Tea Shoppe

We extend our sincere thanks for sharing your positive experience with The Spice and Tea Shoppe.Your kind words hold significant value for us, and we truly appreciate your support. Looking forward to serving you again and sharing more delightful flavors!

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