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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high level of service provided, highlighting the staff's friendliness, helpfulness, and extensive knowledge. Consumers appreciate the team's passion for drums and their willingness to go the extra mile to assist with any needs. People also commend the fast delivery service and the excellent condition of the products upon arrival. The quality and diverse selection of both modern and vintage drums and equipment are frequently mentioned as a major plus. Furthermore, reviewers are satisfied with the prices, considering them competitive, and appreciate the flexibility offered in payment and collection.

Based on these reviews

Rated 5 out of 5 stars
Verified

Probably the best drum shop retailer, museum, drum hire company customer service drum service fun guys place in England Europe the world?! Thank you Rubix, we love your shop!

Rated 5 out of 5 stars
Verified

Got my Ajax kit back from the annual free service. Beautiful drums sounding even better now. The usual personal service from Bence helped me find the perfect Zyn hats for recording. Loadsa warmth an... See more

Rated 5 out of 5 stars
Verified

5 stars aren’t enough. This drum shop is superb - including the people behind it! Very unique and wonderful experience! A must-visit for every drummer!

Rated 5 out of 5 stars
Verified

Rubixdrums is a warm welcoming place - the products and range of products are second to none. Everyone there is keen to help and to give the best possible advice. They took time out to formulate a fan... See more

Rated 5 out of 5 stars
Verified

Best drum shop in the UK!! Always feel welcome, Bence and Roy look after me well! Prices are well competitive and they have a lot of unusual not mainstream stuff on their shelves which are worth look... See more

Rated 5 out of 5 stars
Verified

I was served by Roy at Rubix a couple of weeks ago and can't praise this place enough. I went with my 12 year-old son who was made to feel very special (even though he is just starting out on his drum... See more

Company replied

Rated 5 out of 5 stars
Verified

Just called in for a look around and ended up buying some hi-hats. Great selection of spares downstairs for all makes and some nice kits and cymbals upstairs and/but not the usual makes (depending on... See more

Rated 5 out of 5 stars
Verified

Quick, effortless browsing with good stock a large range of products and great prices topped with easy check out with speedy delivery. I heavily recommend choosing Rubix Drums for all your drumming n... See more

Rated 5 out of 5 stars
Verified

A great supplier of both drums and cymbals. Stocks good brands such as Canopus and Ajax Wealth of quality used cymbals and snare drums including Ludwig Helpful and knowledgeable staff and well wor... See more

Rated 5 out of 5 stars

Great service from the very knowledgeable and friendly staff at Rubix. Nothing is too much trouble. If you approach drum stores with a sense of trepidation then fear not, this is a relaxed and welc... See more

Company replied

Rated 5 out of 5 stars
Verified

Always a pleasure to shop at Rubix. Bence, Roy and the rest of the team are amazing people and create a great energy and customer service experience. Never have I had a bad experience and they a... See more

Rated 5 out of 5 stars
Verified

Bought my first acoustic kit from Rubix. Having little experience they helped me choose a suitable kit and were kind enough to come and set it up as well. Nice to see some companies offering personal... See more

Rated 5 out of 5 stars
Verified

A very good supplier of drums, cymbals and equipment. Stocks great brands such as Canopus and Ajax and has a wealth of used snare drums from Ludwig and others staff are helpful and knowledgeable. We... See more

Rated 5 out of 5 stars
Verified

Had a great experience at this drum store.Roy the owner really knows his stuff and was extremely helpful.They stock everything you can imagine both brand new and second hand.Talk about kid in a candy... See more

Rated 5 out of 5 stars
Verified

Brilliant knowledge and service from Roy and Bence. Just bought another Ajax kit and the Ajax pedal has to be played to be believed. It’s like stepping on a cloud. Great experience as always!😎✌️

Rated 5 out of 5 stars
Verified

Best experience I’ve had in 40 years of drumming and buying from various drum shops. The staff are incredibly knowledgeable and the customer service as good as it gets. Nothing was too much trouble -... See more

Rated 5 out of 5 stars
Verified

I’m so pleased that I’ve found a drum shop in the UK that sells Rohema drumsticks which are beautifully made in Germany. I ordered a batch of sticks and other Rohema products and they were delivered t... See more

Company replied

Rated 5 out of 5 stars
Verified

I placed an order with Rubix Drums one day and it arrived the next day, very fast delivery and my items were packed beautifully. Very pleased with everything that I’ve ordered in the past and will con... See more

Rated 5 out of 5 stars
Verified

Wonderful support and advice. A great place and so welcoming- everything for drums and drummers. I was so impressed with the attention to the process of working through the options for a non invasive... See more

Rated 5 out of 5 stars
Verified

All the team at Rubix are brilliant. I pop in to buy some heads, and check on the off chance they had a replacement throw off for my 1960's Beverley Cosmic 21 Snare Drum. After searching their stock o... See more

Company replied

Rated 5 out of 5 stars
Verified

From vintage to modern gear, Rubix Drums has everything a drummer could ever wish for! The team are really helpful and passionate about drums, they also provide great Tea and Coffee. Free parking out... See more

Rated 5 out of 5 stars
Verified

A drum shop full of drums what more could a drummer wish for!!! A diverse selection of snares and kits plus spares for everything. Great people and totally knowledgeable on everything drum! Go and see... See more

Rated 5 out of 5 stars
Verified

The staff were really friendly and accommodating, gave some good advice to help choose our product. Let us try out the equipment before we bought it so we could could hear the tones and sound.

Rated 5 out of 5 stars
Verified

Friendly helpful no hard sell and a goddess in the repair shop who sorted out a problem with my Pearl 1980s cymbal boom arm(that's taken me 6 years to sort) within minutes..what's not to like?

Rated 5 out of 5 stars
Verified

First time buying from the guys at Rubix Drums a couple of weeks ago. Very friendly and helpful and had a good variety of kits and drummin stuff to oggle at. Highly recommended. A wish them all the lu... See more

Company replied

Rated 5 out of 5 stars
Verified

Online presence was easy to find. Website was easy to navigate and everything was well presented. My package arrived very quickly and extremely well packed. I will definitely order again.

Company replied

Rated 5 out of 5 stars
Verified

Roy was really helpful when I needed specific items, and posted them to me quickly as I needed them for a gig. Really friendly and helpful staff. I would highly recommend using Rubix drums for anythin... See more

Rated 5 out of 5 stars
Verified

Good information before the purchase with an efficient chat and email service. Clear and friendly web site. Flexibility and effectiveness of the conditions for payment and collection. Rubix Drums is... See more

Rated 5 out of 5 stars
Verified

An unbelievable collection of vintage and new drums/ percussion instruments. Friendly staff who can always find what you want. Well worth a visit.

Rated 5 out of 5 stars
Verified

Service was great, Roy especially was very helpful. I was able to try as many snares as I liked before I found the perfect one. Great experience

Rated 5 out of 5 stars
Verified

Innovative products that do the job that other better known brands don,t. Not to mention an awesome array of drums etc on display.

Rated 5 out of 5 stars
Invited

One of THE Best drum shops in Europe! Dripping with 100 yr old drums and modern Gems too! Two weeks later I needed two replacement drums while on tour and Rubix delivered them to my hotel room in Berl... See more

Rated 5 out of 5 stars
Invited

This is a great place to visit for everyone. An incredible selection of vintage and new gear. Friendly staff and a superb selection. A drum institution!

Rated 5 out of 5 stars
Verified

Excellent communication and the parcel was packed great . Advert showed a tom mount but it was not provided which is alright . Would do business again with them . Thank you!

Rated 5 out of 5 stars
Invited

I love dealing with Rubix drums. Great staff, good prices and very quick delivery. Not only that, they are the suppliers of my favourite drumsticks, ROHEMA. It’s my ‘go to’ drum shop.

Rated 5 out of 5 stars
Invited

I was completely satisfied with my purchases at Rubix and I thank Erwin who was available and responsive whenever I needed them. Good luck!

Rated 4 out of 5 stars

Rubix Drums offers an impressive experience with dedicated and friendly staff who provide helpful and professional service. They have a great selection of both new and used drum gear, including hard-t... See more

Rated 5 out of 5 stars
Verified

Unbelievably fast delivery from Great Britain... Less than a week! Drums came in great condition. Thanks for the great service and very fast delivery.

Rated 5 out of 5 stars
Invited

Tip top service both times I’ve used Rubix, super fast delivery and very reasonable on the price! Well happy thank you

Rated 5 out of 5 stars
Verified

Great people , good selection , and they let put in a offer and came back with an even better one ! Top job , video of item brought in action on way to them , keep up the good work

Rated 5 out of 5 stars
Verified

Extremely helpful and knowledgeable, keen to help even if I have a piece of crap Gretch Catalina kit isn’t that right Ben 😂

Rated 5 out of 5 stars
Verified

Fantastic service, great advice and really helpful. I will definitely be using these guys more for my drum gear.

Rated 5 out of 5 stars
Invited

All the guys know their drums inside out. There is always a great stock of everything drums and percussion. Also there’s always room for a deal! Don’t hesitate get along to Rubix Drums now !!!

Rated 5 out of 5 stars
Verified

Fantastic service . Highly recommend. Fast quick response and Excellent delivery time . Well done ..

Rated 5 out of 5 stars

Great place with a really good choice of modern and vintage drums. Great staff there too. Great, honest advice about gear. Amazing quick delivery.

Rated 5 out of 5 stars
Verified

Roy was fantastic. Really helpful and nice guy. let me try out the snare I wanted to get before deciding. Wicked shop, well worth many visits!

Rated 5 out of 5 stars

Super-knowledgeable staff, very friendly too, and such a quick service! Really can't ask for more. The new shop is also looking incredible and I can't wait to drop in to check it out!

Rated 4 out of 5 stars
Verified

Unfortunately you didn't have the cymbal I ordered in stock and whilst slightly dissapointing, Erwin from the sales team cut me a nice deal with the dry ride instead and handled the transaction quickl... See more

Rated 5 out of 5 stars
Verified

Great Item,Excellent Condition at a Good Price Accurately Described , Very Well Packaged and Promptly Dispatched. The Guys at Rubix were very helpful. Very Pleased with this Purchase.

Rated 5 out of 5 stars
Verified

Had a great time looking round and was helped by the wonderful team. All very knowledgeable and the place was well stocked and reasonably priced.

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Company details

  1. Musical Instrument Store
  2. Drum Store
  3. Recording Studio

Written by the company

Rubix Drums - The One-Stop Shop For All Your Drumming Needs Shop & Studios, Servicing & Hires, Bookings & Visas


Contact info

  • Unit 3 Belvue Business Centre, UB5 5QQ, Northolt, United Kingdom

  • rubixdrums.com

4.9

Excellent

TrustScore 5 out of 5

506 reviews

5-star
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Replied to 50% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

!Probably The best drum shop

Probably the best drum shop retailer, museum, drum hire company customer service drum service fun guys place in England Europe the world?! Thank you Rubix, we love your shop!

November 1, 2024
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Rated 5 out of 5 stars
Verified

Service was great

Service was great, Roy especially was very helpful. I was able to try as many snares as I liked before I found the perfect one.
Great experience

September 4, 2025
Rated 4 out of 5 stars
Verified

22 Inch Dry Ride Cymbal

Unfortunately you didn't have the cymbal I ordered in stock and whilst slightly dissapointing, Erwin from the sales team cut me a nice deal with the dry ride instead and handled the transaction quickly and professionally.

August 10, 2025
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Rated 5 out of 5 stars
Verified

Ease

Quick, effortless browsing with good stock a large range of products and great prices topped with easy check out with speedy delivery. I heavily recommend choosing Rubix Drums for all your drumming needs.

July 14, 2025
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Rated 5 out of 5 stars
Verified

Best drum shop experience in 40 years!

Best experience I’ve had in 40 years of drumming and buying from various drum shops. The staff are incredibly knowledgeable and the customer service as good as it gets. Nothing was too much trouble - if you need anything drums-related, don’t hesitate to visit Rubix!

June 2, 2025
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