RocketNode Hosting Reviews 2,376

TrustScore 4.5 out of 5

4.5

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the service provided, highlighting the helpfulness and friendliness of the staff. Consumers also appreciate the quick response times and the dedication shown in resolving their issues. The consensus is strong regarding the positive attributes of the customer service. People are satisfied with the prices offered, considering them fair for the quality of service received. Many reviewers specifically mention the excellent support they received when setting up or troubleshooting their servers. The staff's expertise and willingness to go the extra mile to assist customers are frequently praised.

Based on these reviews

Rated 5 out of 5 stars

Ask for support about stuff that i been working on that were hard and help me thru and teach me more please give him a raise cuz he do help Rocketnode and he deserve it & Works Very hard @onlyylil... See more

Rated 5 out of 5 stars

they are a great and fast paced team i if i could give a 10 start review it would be at that kind of level and the respect you get from these guys such a great team

Rated 5 out of 5 stars
Verified

Honestly i was looking for a good hosting site a while ago and a friend of mines recommended me this and ever since i tried it it was way better than zap and many others..

Rated 5 out of 5 stars

Our server was not starting and went offline, but Muneeb R. helped me instantly and fixed the issue right away. Now the server is working perfectly and active again. Thank you so much, Muneeb R.! This... See more

Company replied

Rated 5 out of 5 stars

My experience has been great because #1 the customer service is outstanding. They are always willing to help you in any way. #2 the server I rent The Host is located in Texas and is up 99.99% of the t... See more

Rated 5 out of 5 stars

I have used a lot of hosting services over the years. I feel that client support is huge part of choosing where to host your game of choice. Only one other service has better client support, but the... See more

Rated 5 out of 5 stars
Verified

RocketNode provided really satisfying service for the price. I'm having a 2GB Minecraft server (on premium package I think) for me and my friends. And it works pretty well for Paper, without any m... See more

Rated 5 out of 5 stars
Verified

Having a great experience up to now, miles better than a VPS in which costs double for the specs rocket node provides for a fraction of the price. Everything auto updates which makes things much easie... See more

Company replied

Rated 5 out of 5 stars

I have been a customer with RocketNode for around 8 months now. Their servers and customer support have been excellent! Their staff are always helpful friendly (Matt 1, Matt 2, Andi, Shawkat etc) and... See more

Rated 5 out of 5 stars

I had some kind of server error that I couldn't fix, so i created a ticket within rocketnode billing area and then someone answered me and helped out right away and got it fixed. Thank you Muneeb R... See more

Rated 5 out of 5 stars
Verified

A friend told me about RocketNode, that they were pretty good. Ever since I Became a customer Ive had no issues. There support team in there discord is really helpful, if you dont understand something... See more

Rated 5 out of 5 stars

Muneeb is truely amazing. I was having an issue on my ESX server where a standard dependency was not working correctly with a script that I was trying to run. Literally within 5 minutes the issue wa... See more

Rated 5 out of 5 stars

Rocketnode is just the best. Fast support, good servers and friendly staff. First time I wanted to start a FiveM server I actually booked a meeting with a staff member who explained how framewor... See more

Company replied

Rated 5 out of 5 stars

when I had issues with my server on day one and there was a few of them, I opened 3 tickets and everyone was so helpful. Andi M, stephen c, Muneeb R these 3 have helped me out so much with everyth... See more

Rated 5 out of 5 stars

Andi m was thorough and thoughtful, prompt and helpful. While handling multiple tickets he/she still made me feel important We got our server back up and no more issues since.

Rated 5 out of 5 stars

Muneeb R. is very great yous need to give him/her a pay rise perfection in service very helpful A+++ very helpful and well mannered top person definitely a keeper for youre company excellent all good... See more

Rated 5 out of 5 stars

Muneeb was very helpful. I started installing an ESX server and lost power for 12 hours from a bad storm. When I regained power I couldn't do anything as my system was froze on the install screen.... See more

Rated 5 out of 5 stars

Worked with me to find solutions to my problem, helped with an SQL upgrade, and answered additional questions and didn’t close my ticket until I was satisfied. Great service.

Rated 5 out of 5 stars

Matt and stefan both helped with recovering my VPS after i was locked out of it within 24 hours. also properly setup the VPS to support my game server. they are very professional and im thankful they... See more

Rated 5 out of 5 stars

Clara helped me reinstall my files to start my server again. Clara made the instructions very clear and easy to follow and understand.

Rated 5 out of 5 stars

he really deos help cuz he looks more into the problem and tell you or supports if can but deos awesome job and needs a raise like right now but thank you - @Onlyylilaj

Rated 5 out of 5 stars

the customer service is great, every problem has always been resolved correctly and quikcly. special shout out to Andi M. 10/10 customer service and knowledge from him.

Rated 5 out of 5 stars

Meneeb R helped me figure out the issue fast and we came to a fast conclusion! would reccomend the service as a whole just from customer service not even that its the best service around!

Rated 4 out of 5 stars

pretty good Muneeb Rehman tends to help alot but theres other staff that dont really much sept for repeating the same thing over and over

Rated 5 out of 5 stars

i wanted to change vps, i didnt know how to, i got in discord with rocketnode, and told them i wanted to join them. they took the time out and work with me to do a whole exciting server transfer and t... See more

Rated 3 out of 5 stars
Verified

When first joined fps was amazing no stutters but after few days fps started dropping and some stutters but for setup they was there to help

Rated 5 out of 5 stars

Muneeb with RocketNode is probably one of the best support people, if you have issues hes fast and fixes the issue almost instantly! Previous customer and rocketnode has always been my go to hosting s... See more

Company replied

Rated 5 out of 5 stars

They will always get u right no matter wat time it is and they help u with everything for ur server I recommend rocketnodes have the best and fast five’s hosting and vps server

Rated 5 out of 5 stars

Always the best value i have seen for running a fivem server very rarely had any issues myself with them but the 2 times i needed to open a ticket always answered in a timely manner and very helpful.... See more

Rated 5 out of 5 stars

My server wasnt loading so i contacted support and in less than 3 minutes my server was up and running again Rocketnodes the best

Company replied

Rated 5 out of 5 stars

Been using this hosting service a few months now and been happy so far, will continue using rocket node.

Rated 5 out of 5 stars

So I needed to get support to learn how clear server cache and again one my favorite support people was helpful Muneeb R.

Rated 5 out of 5 stars
Verified

One of the best customer service ever. Gaming server fast, never experienced such as great service in the past.

Rated 5 out of 5 stars

Good people sometimes they wont respond to you becuase they have other people to help out really helpfull

Rated 5 out of 5 stars

the support was nice and efficient they fixed my issue in less then 10 minutes big shot out to them great service to use

Rated 5 out of 5 stars

Very helpful, Stefan C made instructions very simple, clear and very easy to understand when it comes to downloading my database.

Rated 5 out of 5 stars

Thank you for helping even though sometimes I could be a Butthead give you five star rating for customer servings as well as providing best quality answers and questions you can give us for city to b... See more

Rated 5 out of 5 stars
Verified

Great customer service. I had an issue with my database and they helped me fix it fast and efficiently. Would recommend to all friends and family!

Rated 5 out of 5 stars

For a couple of days I was having problems with my FiveM server and I had no idea what was going on, and I knew it was not from any bugs, so I created technical ticket with RocketNode and then waited... See more

Rated 5 out of 5 stars

I had some issues with my server but Clara was incredibly quick with fixing my said issues, Great and Quick response overall and a good experience.

Rated 5 out of 5 stars

i asked rocketnode to make a isle server/hosting for me we worked together for a few days and the result was amazing i would like to thanks @Stefan C. for all the hard work he has put into this projec... See more

Rated 5 out of 5 stars

Well it was for a server transfer from my friend over to me and then right after that we upgrade from doing monthly to a lifetime so there were a few things that needed to be done and Ty Stefan Čaki &... See more

Rated 5 out of 5 stars

//My honest opinion about RocketNode// So about 2 years ago, I started my FiveM server and thing's were going well. Fast forward a few months later, I got injured at my job and fired a few days later... See more

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Company details

  1. #31 of 65 best companies in Web Hosting Company

Written by the company

RocketNode Hosting was established with the goal of delivering enterprise-grade hosting solutions at consumer-friendly price points. We pride ourselves on utilizing the fastest compute solutions and have pioneered the commercialization of Kubernetes in the game hosting sector, ensuring state-of-the-art redundancy and efficiency. This dedication to quality has earned us one of the highest customer satisfaction rates in the industry.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Replied to 28% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Munneb is on fire had a week worth of…

Munneb is on fire had a week worth of work with him and nothing he did failed and he is quick mind you he is working with other people n still got mines things i needed done in a timely manner buy this man some coffee he deserves it. rocket node got a good worker here.

October 13, 2025
Unprompted review
Rated 5 out of 5 stars

Helping when behind payments..

I had an Issue with payment because I was short on cash this month and thankfully without a question they extended the wait till my paycheck and I wouldnt loose my files!

October 11, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great hosting service

Honestly i was looking for a good hosting site a while ago and a friend of mines recommended me this and ever since i tried it it was way better than zap and many others..

September 26, 2025
Rated 5 out of 5 stars

They are great with helping with the biggest mistake to the smallest

For a couple of days I was having problems with my FiveM server and I had no idea what was going on, and I knew it was not from any bugs, so I created technical ticket with RocketNode and then waited a bit after explaining my problems with showing evidence from what was happening and then, they said to chill for a bit while they worked, and after awhile it was fixed by a small mistake that I would have never seen at all. So I'd like to say thank you RocketNode with helping me once again. Thank you Clara Fernandes

September 20, 2025
Unprompted review

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