Rocket Mortgage Reviews 38,181

I began the process by filing out a brief online application. An RM representative called me in short order and we got the process going. Everything was planned and executed swiftly without snags.... See more

This was the easiest Home Equity loan process ever. Everyone I worked with was super nice, and everything along the process was clear and easy to navigate. I was hesitant to use a place that wasn’t a... See more

Rocket made the experience very painless…things went as planned. Had an issue with one of my creditors not excepting checks for payment but the associate was able to work out an option that worked.

Everyone in the process got back with me quickly and was very knowledgeable. The loan process was streamlined as well. I love how we could upload documents at our own pace and complete tasks.

The process was easy, receiving paper check for debt pay off is ridiculous. My cash out was electronically deposited to my account. Paper checks were issued for everything else. Interest immediatel... See more

Our loan officer Sam did a great job facilitating the process and was very communicative and responsive. The Rocket mortgage website was very user friendly and I liked how it showed the clear task lis... See more

Our experience with Rocket was great. Working with the Rocket app was a little hard to manage however I was able to get it working with tech help. We always knew what tasks we needed to do and what do... See more

When searching for refinancing options, we thought a credit union had the best price for us. They happened to mention that they might not beat Rocket Mortgage, but to remember they were local! We de... See more

Rocket Mortgage was very good. They found a creative way for an elderly person to get a small mortgage without having to use their retirement. The closing costs were way higher than originally quoted... See more

We were pleased at the speed at which we were approved and for how much. However, we were told we’d only deal with the first person we spoke with. That ended up not being the case. Also we kept being... See more

I’ve dealt with Rocket Mortgage ever since 2013, when I purchased my home. And every transaction I’ve done with them has been fast, worry free, and beneficial to my family and I. I would recommend any... See more

Rocket Mortgage was provided great service at the beginning of the experience - they returned calls and emails promptly. As time progressed, they were slow or didn't respond to calls or email. Even... See more

This was a flawless transition. From the time I applied to the closing a very short time later, everything was handled professionally and everyone that I had contact with was very helpful and seemed... See more

Unfortunately, I cannot offer any constructive criticism. This is because the entire process was glitch free. Everyone was genuinely interested in mine and my wife's concerns and they all worked to ac... See more

This is my 2nd mortgage with Rocket. I have nothing but great things to say about their process. Miranda was very helpful and quick to respond to any questions. We never had to wait when needing appro... See more

Nikki was phenomenal from start to finish. Our closing person changed a few times and we had questions. The app didn't always give the extension for the person we would need after Nikki so I was able... See more

from day one when I spoke to one of the finance persons he was very knowledgeable in all respects. just had to speak with another person in management due to interest rates. everything went so smo... See more

The team assigned to me was exceptional. They kept me updated and were always on the ball. Thanks Rocket Mortgage for making this a fantastic adventure! I’ll recommend u to everyone

Response time and follow thru and ease to see progress of loan. Staff was very professional. I would recommend to someone who is looking to purchase/refinance a home

We just refinanced our mortgage with Brandon at Rocket Mortgage, and it was honestly such a great experience! Brandon was super friendly, down-to-earth, and really knew his stuff. He walked us through... See more

It was the instant and helpful communication that made this process a breeze. The step by step progress was so easy, i.e. "the tasks", to accomplish. Thank you Rocket Mtg!

The entire loan process was easy and fast. Having the same Loan Officer throughout the whole process was great. Everyone was super nice and very knowledgeable. Thank you 🚀 Mortgage.

Every step was fully explained and the portal was easy to use. The initial contact with Zach was excellent and he explained the process from beginning to end. The closing process was quick, as we ha... See more

From initial inquiry to Closing was quick and easy. There were no complications to delay the process. Everything is done online and document uploads were easy. I highly recommend Rocket Mortgage.

I had the best experience with the latest transaction. From the onset to completion the team was Professional, knowledgeable, ready to do what was required. Thank you R M.

Everyone I dealt with were knowledgeable and helpful. There were some issues with your digital systems but it was worked through. I am pleased.

From first contact to final fund disbursement, the staff have been exceptionally polite and responsive. They solved crisis on a daily basis!

They kept the process simple by having the tasks viewable on your account. Then, most documentation is just a matter of digital trafficking of PDFs front and back.

I never thought I would have to opportunity to have a mortgage in just my name. After going through a nasty divorce it took a hit on my credit. Rocket Mortgage worked with me and put me in connection... See more

The entire team from my loan officer-Branden, to the support staff were phenomenal. Would highly recommend to anyone..Great job!

Purchasing/financing a home is never fun. Rocket made It easy to upload and follow along with all the requirements each step of the way.

I was treated like an actual friend and made to feel at ease through the whole process of getting my equity loan. I was amazed at how smoothly every step of that process went.

Everything was explained in detail as you go through the process. Very knowledgeable staff and it seems that they care about the whole procedure and their customers.

Kellen and his team were great. Responsive to my needs and knowledgeable. Easiest loan process ever!

Quick and easy to refinance! All questions answered very fast. The ability to close online was the best!!! Would definitely recommend Rocket!!!

I appreciate everyone who I've talked with in the application process. All were very professional and understanding. It really helped this journey be less stressful. Thanks!

Great on technology with uploading and going over forms. Rates were great. Very helpful in all parts of the process.

RM made this entire process transparent, quick and informative from start to finish. Highly recommended for anyone looking for a home equity loan.

My experience with Rocket Mortgage was great. They were helpful and the process didn't take much time at all.

Charlie kept me informed and answered all my questions. Closing was less than 15 minutes and very professional and a very nice person.

I liked using the portal/website to upload my information. It was easy to log in every day to see what was going on. Chad helped me decide what type of loan I needed.

The whole process was fantastic. Very helpful in getting our mortgage. Awesome staff. Thank you

Process was fast, Loan agent was courteous and very helpful, She kept me up to date on the whole process

The people that assisted in this process was professional and knowledgeable from start to finish..thanks

Nathan and Megan were awesome, they took their time to explain everything and provided all the details I needed.

It was quick, everyone I worked with was professional and worked to help me close as painlessly as possible.

Told me to call. Which I’ll probably do but hoped a text or email solution would be forthcoming

What can I say about Rocket Mortgage? I was getting frustrated at the beginning of the experience, but as I progressed it turned out to be a simple process. I am thankful to Rocket Mortgage and all th... See more

Super easy. Everything done online, no going to a mortgage company to fill out paperwork. Josh Utter was absolutely fantastic. He walked us through everything.

We were thoroughly satisfied with our experience working with Rocket Mortgage. They streamlined the process and provided exceptional service, ensuring that every step was handled efficiently. The en... See more