From the instant I unboxed the Delia Genuine Leather Heels, I knew they were something special. The supple full-grain leather molds to your feet, and each step feels cushioned yet elegant. When my ord... See more
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Review summary
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Based on these reviews
Hasn’t replied to negative reviews
Mostly lies -delivery, sizing, etc.
1. There are lies when you order more than a certain amount per their website it should be delivered in 5-7 days but orders are definitely taking longer than forever to be delivered.
2. It is not the genuine leather as quoted on site.
3. If your foot is long or broad don't buy these shoes as you will end up hurting yourself with the worst sizing ever. If you will buy a size up it will be loose but still toes will end up in bad shape with those pointed styles. This has not happened with me in any other brands I wore so far unless it is really cheap.
4. Customer support is really the worst.
5. Don't forget their return policy is another scam. You will end up wasting your money.
I ordered 8.5 size shoes which are my usual or always size. Turned out to be really small and hurting. I reached out to support in a day or 2. I was informed their sizes are fine which is not the case if I compare with my current other brand shoes. Then I was asked no return of full money and I will need to pay the label to return which is alot to return to get my money back for first order with them I ended up getting full store credit so I ordered size up shoes and pair of glasses. Again delivery as they state to be 5-7 days took almost 3 weeks or more. I got my 2 pairs of shoes which are loose now but again pointed part is really the worst part. Also they never delivered the glasses I ordered.
Lovely product
Delivery took a while but it was worth the wait. I am enjoying the softest, supplest leather I have ever known. Perfecto!
Riley River - Chinese made CRAP
It should be illegal to have a website that says based in Canada , when it’s really CHINA. DO NOT PURCHASE FROM THIS COMPANY, RILEY RIVER! The products are not leather - very poor quality - smells like chemicals - the slides I purchased don’t even have a proper buckle so I can’t even wear them. I can’t believe I spent $200 on plastic shoes from CHINA 😡 Don’t make the same mistake I did. If something looks suspicious- come to this website first and read reviews. I wish I had!!
A company with great communication!o
A company with great communication!
Hope to order again in the near future.
Untrustworthy, poor quality
This website lies about fabric content, products are low quality and poorly sewn, proportions are wrong, and they do not honor their own policy regarding returns. This is the kind of company that ships low quality products and when you complain, offer 1/3 of your money back and still do not honor that.
I purchased a pair of shoes that were…
I purchased a pair of shoes that were described as leather shoes. Upon arrival (3-4 weeks), it is clear that they are vinyl shoes. Very disappointing.
I love the style of these shoes
I love the style of these shoes, quality and comfort. I bought them in black and immediately ordered in the wine brown. Ordering was quick and easy. I love these shoes. Super versatile style.
This company is from China
This company is from China, the shoes are crappy. It took almost a month to get them. They say full refund. NOT TRUE. 30% refund only. DO NOT BUY FROM THIS company. This is the last time I buy from a company on INSTAGRAM, that is not well know. Even their website said Canada, so I thought it may be legit, it is not!
Not even 1 star
Not even 1 star. Complete scam.
Shoes are not leather and quality is horrible. Pictures on the website are not real. Took forever to arrive, came wrapped in bubble. Awful! Return policy is 30 days per the website but they are only offering a 30% refund.
DO NOT BUY FROM RILEY RIVER!
Scam alert
I placed an order from Leo Malvani website and upon purchasing with PayPal, the receipt revealed RILEY RIVER as the seller. Then, upon tracking the order, it appeared as if being processed from CHINA. I have been waiting for the order for two weeks and it is still shown as if being "processed". I believe this is a SCAM.
Buyer beware
I placed two orders, one was large because I didn’t know what size to order so I plan to return the ones I don’t like or don’t fit (their advertised policy seems to support that). I placed the orders on Sept 23 and it’s Oct 10 and I still haven’t received either of them. They emailed me yesterday asking if I had received my orders and saying if not it may be due to “unforeseen circumstances”. What?! The customer service phone number goes no where. It’s not a real number. The tracking appears to be coming from somewhere in Asia or the Middle East. This company has scam all over it.
Unethical company double charged me
I ordered one pair of shoes and was billed for two. I alerted the company before they were shipped. Support flat out lied to me, "expedited" the order which took several weeks, then refused to allow a return of the 2nd pair. In addition, the shoes are very poor quality.
Mel Loves Rileyriver's awesome shoes and outstanding customer service!
very responsive, accommodating, professional, courteous, generous offers, and definitely awesome shoes! need i say more?! love you Rileyriver.
Very impressed with my purchase
So let me tell you about my experience with Rileyriver. So right away I had an issue with my tracking number being delivered to my email (my fault), I reached out to support and within the hour had a response with the tracking number and intructions on how to track it properly and what to expect for delivery. Then i got the shoes and was even more impressed. These have to be the best shoes I've ever purchased. They came packaged nicely and are so comfortable!!! Thank you to the Rileyriver team!
Rileyriver has everything
Rileyriver has everything! I need some new jeans, shirts, shoes, heels, almost everything and I decided to go with Rileyriver because they have some great styles. Everything I ordered is of high quality, and comfortable. The packaging was nice and support helped me with a question quickly. I do recommend rileyriver to anyone.
High quality
All of the items i bought were such good quality. They have great prices and you never know sometimes about the quality but let me tell you it's great. I got a few pairs of heels and some blouses. Shipping was fast.
Love everything
i love everything I bought. I got some pants, shoes, and shirts and everything came to me quickly and is great quality. Very happy customer here!
Love the shoes
The Riviera Passo Shoes are great. They were purchased in 2 colors, came packaged well and shipping was quick.
I just loved the shoes
I just loved the shoes, they are so well made and designed.
Leo Malvani-Comfortable and Beautiful Leather Heels
I recently bought the Alethea - although the shipping took a slight bit longer than expected the wait was well worth it. Their craftsmanships is beautiful. Their stitching is beautiful- all together very well handmade!! The Leo Malvani’s support team has excellent customer service. Justin was very attentive to my emails.
I wore them right away. My feet is slightly more wide towards at the web area. The Alethea style fits well with the shape of my ft. It’s the most comfortable pair of heels I’ve ever owned. It’s currently on sale. Should give your feet a chance to experience walking on clouds! So far so good and will definitely buy again!
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