Rental Tools Online Reviews 378

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars
Verified

Hunter, continue the excellent work! We were thoroughly impressed by the promptness with which he responded to our inquiries and helped us find exactly what we needed. Their service was extraordinaril... See more

Company replied

Rated 5 out of 5 stars
Verified

Quick delivery and the light appears to function great so far. It was incredibly bright on an outdoor test last night, including on all three white light settings tests. The light puts out an intens... See more

Company replied

Rated 5 out of 5 stars
Verified

Will Noonan was awesome in explaining everything to make the best choice for our application... which was lifting/leveling a cottage where part of one of the beams was resting right on the ground so i... See more

Company replied

Rated 5 out of 5 stars
Verified

Perfect. Ordered four subsalve underwater lift bags for my boat lift, for shipment to Atlantic Canada, via FEDEX and was flawless and earlier than promised; always like it when a company under promis... See more

Company replied

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Company details

  1. #11 of 82 best companies in Association or Organization

Written by the company

Need an underwater lift bag? Yes, we rent that. We have underwater lift bags with capacities from 200 to 100,000 pounds. Perhaps your job requires a large diameter pipe plug. We offer inflatable pipe plugs in sizes up to 10 feet! Want to lift a house or a bridge? Check out our heavy lift air bags and pneumatic lifting systems. We also have a wide array of cordless, pneumatic, and hydraulic underwater tools. We ship them to you or your job site, anywhere in the world. If you prefer to buy than rent, we also have amazing prices on all our items. Rental Tools Online is a unit of National Tool Leasing, which has tremendous buying power. Take advantage of this combination of pricing and equipment you won't find anywhere else!


Contact info

4.9

Excellent

TrustScore 5 out of 5

378 reviews

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Rated 5 out of 5 stars
Verified

Absolutely AMAZING customer service

Absolutely AMAZING customer service, especially from associate named Will .

October 6, 2025
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Reply from Rental Tools Online

Ron,

It’s wonderful to hear your experience with Will and the Rental Tools Online team was such a positive one! We’re proud to provide fast, reliable support to keep your projects moving. If you ever have any questions or need any other rental equipment, we'll be happy to assist anytime. Thank you again for the 5 star review and trusting us with your business.

Rated 5 out of 5 stars
Verified
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Reply from Rental Tools Online

Arthur,

Hearing that our fast and reliable service made a difference for you means a lot to us! Everyone here at Rental Tools Online takes real pride in supporting our customers every step of the way. Thank you for the 5-star review and for choosing us for your equipment needs. If you ever need more Italifters tools or accessories, we’ll be here to help you find the right fit.

Rated 5 out of 5 stars
Verified

Hunter

Hunter, continue the excellent work! We were thoroughly impressed by the promptness with which he responded to our inquiries and helped us find exactly what we needed. Their service was extraordinarily efficient. We faced a problem with our order; however, Hunter was incredibly helpful and rectified it in just a few minutes.

September 26, 2025
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Reply from Rental Tools Online

William,

Thank you for sharing your experience and for the 5 star review! We’re so happy to hear that Hunter was able to assist quickly and ensure your rental went smoothly. We truly appreciate you choosing Rental Tools Online for your business. If you ever need more CS Unitec equipment or rental support in the future, we’ll be happy to help.

Rated 5 out of 5 stars
Verified

Very helpful

Customer service was informative and polite with quick response and helpful advice.

September 19, 2025
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Reply from Rental Tools Online

Luis,

Thank you for taking the time to leave us a review! We’re glad to hear our team was able to provide helpful advice and quick, courteous service. We truly appreciate you trusting Rental Tools Online with your business, and if you ever need more Reliable equipment or assistance with future projects, we’ll be happy to help.

Rated 5 out of 5 stars
Verified

Honest

Good and easy to work with.honest

September 23, 2025
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Reply from Rental Tools Online

Mike,

Thank you for the kind words and for trusting Rental Tools Online with your business. It means a lot to know you found us easy and honest to work with. Should you need more Sava equipment in the future, or support with anything else, our team will be happy to assist. Thank you again, we really appreciate your 5-star review.

Rated 5 out of 5 stars
Verified

I worked with Will

I worked with Will. He was great!!

September 2, 2025
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Reply from Rental Tools Online

Chad,

Thank you for your 5-star review! We’re so glad to hear that Will was able to assist you and make your experience a positive one. We truly appreciate you trusting Rental Tools Online with your business and if you ever need more Sava equipment or have any questions in the future, our team will be happy to help.

Rated 5 out of 5 stars
Verified

They way you’re able to respond to my…

They way you’re able to respond to my need in a timely manner

September 5, 2025
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Reply from Rental Tools Online

Max Diving,

We truly appreciate you taking the time to share this 5-star review! It’s great to know our quick response made a difference for your project, and we’re grateful you chose Rental Tools Online for your equipment needs. If you ever need more Joint Zone Equipment or have any questions along the way, we’ll be here and happy to help.

Rated 5 out of 5 stars
Verified

Nice customer service outstanding

Nice customer service, prompt delivery, exactly as discussed..

September 2, 2025
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Reply from Rental Tools Online

Paul,
Thank you so much for sharing your 5-star review! We’re happy to hear that you had a positive experience with our customer service team and that your order arrived as expected. We truly appreciate you choosing Rental Tools Online and if you ever need any more Sava Equipment or have any questions, we are happy to help.

Rated 5 out of 5 stars
Verified

Good communication

Good communication, good price, quick shipping, and product as described

August 20, 2025
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Reply from Rental Tools Online

Gary,

Thank you for taking the time to share your experience. We're glad to know that you found our communication helpful, our pricing fair, and the shipping quick. We truly appreciate your trust in Rental Tools Online and if you ever need additional Nemo tools, accessories, or any other equipment, our team will be happy to assist. Your support means a great deal to us, and we look forward to working with you again in the future.

Rated 5 out of 5 stars
Verified

VERY GOOD

VERY GOOD, WE ARE HAPPY WITH RENTAL TOOLS

August 18, 2025
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Reply from Rental Tools Online

Edgar,

Thank you for the 5-star review! We truly appreciate you trusting Rental Tools Online with your business. We’re glad to hear that you’re happy with your Sava Pipe Plugs, and our team is always here if you have any questions or need any more in the future. Please don’t hesitate to reach out if there’s ever anything else we can do to support your projects.

Rated 5 out of 5 stars
Verified

Quick answers. Good experience Excellent customer service

People is helpful. Answer every question in a timely manner.
I can say that they partner with us our goals.

August 5, 2025
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Reply from Rental Tools Online

Cesar,

It’s always great to hear when our customers have a smooth and stress-free experience, that’s exactly what we strive for at Rental Tools Online. We’re happy our team could provide quick answers, excellent service, and the support you needed to meet your goals. Thank you for trusting us with your business! If you ever need any more Nemo Tools or accessories or have any questions, give us a call and we’ll make sure you’re taken care of right away.

Rated 5 out of 5 stars
Verified

This is my go-to company for underwater…

This is my go-to company for underwater tools.
Extremely easy and never fail to get me what I need quick and for a great price.

July 30, 2025
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Reply from Rental Tools Online

Tim,

Thank you for the 5-star review and for trusting us with your business! We're honored to be your go-to source for underwater tools and are glad to hear our team continues to deliver fast, reliable service at a great price. If you ever need any more Nemo Tools or accessories please don't hesitate to contact us. We truly appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars
Verified

Needed lifting bags asap and Will got…

Needed lifting bags asap and Will got my purchase done quickly .
2nd day delivery worked great

July 14, 2025
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Reply from Rental Tools Online

Scott,

Thank you for the 5-star review! We're happy to hear that your lifting bags arrived on time and that our sales team was able to get everything processed quickly for you. We truly appreciate you trusting Rental Tools Online with your business. It's always our goal to make sure your equipment gets to you when and where you need it. If you ever need more Sava equipment or anything else for your project, don't hesitate to reach out, we’re always here to help!

Rated 5 out of 5 stars
Verified

I have been working with this company…

I have been working with this company for years and always have questions regarding what I need. They are so quick to come up with the right tool or part. They save me time and money.

July 2, 2025
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Reply from Rental Tools Online

Kerri,

Thank you so much for your continued trust and support over the years! We’re glad to hear that our team at Rental Tools Online has been able to help you quickly find the right tools and parts you need to get the job done. Saving you both time and money is what we strive for. If you ever need any more Nemo tools or accessories, don’t hesitate to reach out. We’re always here to help!

Rated 5 out of 5 stars
Verified

Excellent service

Excellent service, went above and beyond to make sure we had the parts we needed by next day. Will be using as much as possible in the future

June 20, 2025
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Reply from Rental Tools Online

Dustin,

Thank you so much for the fantastic review! We're thrilled to hear our team was able to get you the parts you needed quickly and that our service made a strong impression. Going above and beyond for our customers is what we strive for, and it means a lot to know we hit the mark. We look forward to working with you again and appreciate you choosing Rental Tools Online for your business.

Rated 5 out of 5 stars
Verified
Rental Tools Online logo

Reply from Rental Tools Online

Max,

Thank you for the 5-star review and for trusting Rental Tools Online with your business! It’s great to hear our team delivered the fast service you were looking for. If you ever need more Nemo tools or accessories, we’re just a call or message away and always happy to assist!

Rated 5 out of 5 stars
Verified

High end service that you don't see…

High end service that you don't see much of anymore! Very responsive! I highly recommend RTO

May 21, 2025
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Reply from Rental Tools Online

John,

We’re grateful for your recommendation and very happy to hear our team provided the level of service you deserve. At Rental Tools Online, we’re proud to deliver the kind of attentive, high-level service that’s becoming rare these days, and it's great to know that it made an impression. If you have any questions or need support with your Carter lifting equipment, we’re always here and happy to help.

Rated 5 out of 5 stars
Verified

Knowledgeable staff

Knowledgeable staff, quality tools and equipment, great prices and really fast shipping.

May 16, 2025
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Reply from Rental Tools Online

Paul,

We truly appreciate your 5-star review and your trust in Rental Tools Online for your Joint Zone Equipment purchase. Our team takes pride in offering expert guidance, dependable tools, and a smooth and fast ordering process. If any questions come up as you start using your equipment or if you need assistance with anything else, please don’t hesitate to reach out. We are always happy to support your success.

Rated 5 out of 5 stars
Verified

Excellent customer service

Excellent customer service. I wasn’t sue the product would work. He found out from the maker.

May 8, 2025
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Reply from Rental Tools Online

Kathie,

Thank you so much for the 5-star review! We’re happy to hear our sales team was able to get the information you needed. Providing excellent service and support is always our goal and we are committed to helping customers make confident, informed decisions. Thank you for trusting Rental Tools Online with your business, we truly appreciate it! If you ever have any questions about your Carter Boat Lift Tube or need any other equipment please don't hesitate to contact us, we are always happy to help!

Rated 5 out of 5 stars
Verified

Matt & Hunter are the bomb!

Great service & turnaround time.

May 1, 2025
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Reply from Rental Tools Online

Dominic,

Thank you for the awesome review! We're glad to hear you had a great experience with Matt and Hunter, our team works hard to deliver fast, reliable service. We're especially happy we could get your Nemo Power Tool repair completed quickly and to your satisfaction. Thanks again for trusting Rental Tools Online with your repair needs. We truly appreciate your business and if you ever need any more Nemo equipment or repairs don't hesitate to reach out, we are here to help.

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