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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently describe the platform as user-friendly, quick, and easy to navigate, highlighting its straightforward process for completing references. People appreciate the clear instructions and the system's ability to prompt them if any information is missing. The application's accessibility across devices, including phones, is also well-received, making it convenient for users to complete forms without issues. Consumers also value the efficiency of the process, noting that it saves time and simplifies reference completion. The option to add additional references and the provision of regular updates on the status of references are seen as beneficial. However, some reviewers suggest improvements, such as including a free-text option for titles and offering alternative ways to verify information for those not on LinkedIn.

Based on these reviews

Rated 5 out of 5 stars

The company in question is making sure that the product that they are providing is safe secure and employing the right kind of people, These days , this is so important to the safeguarding of individ... See more

Rated 5 out of 5 stars

My experience with RefNow is great and have got a lot of friends saying great things about them and it's such a great honour giving this little review here

Rated 5 out of 5 stars

I highly recommend My Homecare. From the moment I applied, the communication was excellent, and the interview process was very smooth. The interviewers were not only professional but also genuinely... See more

Rated 5 out of 5 stars

I have completed a personal reference for a friend/neighbour from this company the form was very easy to complete and the questions asked were straightforward

Rated 3 out of 5 stars

Likes: Simple platform. Limited information required. Reasonably prompt response from enquiries team. Notification to my email when my referee had completed the reference - very good! Dislikes: No w... See more

Rated 3 out of 5 stars

As a university tutor I had to write a reference for a student. I have a nice generic text that gives an accurate representation of the student but all I was asked to do here was tick a selection of b... See more

Rated 3 out of 5 stars

I just started using Refnow and I'm already impressed! The app is super easy to use, even for a first-timer like me. The interface is clean and straightforward, and I was able to navigate it with ease... See more

Company replied

Rated 4 out of 5 stars

Good service. Could have had more options re employment references. Soul traders and self employed people should be able to give trade references if they don't have a direct employer.

Rated 3 out of 5 stars

This was a personal reference for a friend. However some of the questions asked were as if I were an employer.

Rated 5 out of 5 stars

Very simple to complete. Having the option to enter manually the title of the person who is being contacted regarding a reference, if their title is not in the drop down box would be an option to loo... See more

Company replied

Rated 5 out of 5 stars

Quick and concise. I was given email reminders and text. The form was quick and easy asking relevant questions, but also having space to express my professional and personal opinion about the candida... See more

Rated 4 out of 5 stars

This was a different way to provide references. Hopefully I have provided the information required. A text box to explain reference would have been more useful to me.

Rated 4 out of 5 stars

The use of the form is so easy and user-friendly apart from the verification options which directs one to downloading an Apps and also Linked in and not everyone is on Linked In needing logging in wit... See more

Rated 5 out of 5 stars

The question are very straight forward and is no complicated to fill all the boxes. There's an option to add more references in case you want or need. I would definitely recommend it.

Rated 4 out of 5 stars

Seems straight forward enough. A reviewer has already mentioned there is not an option NOT to leave a review, which is annoying for some people who do not have the time to do a review. For me was n... See more

Rated 5 out of 5 stars

The system was straight easy to navigate around, managed to complete all areas, system also prompted if missed an area. I would recommend anyone to use this system.

Rated 5 out of 5 stars

Well, I think the process of filling in my required information was amazing. Although it took me some time to provide certain details, it wasn’t too bad.

Rated 3 out of 5 stars

I had to complete a reference for an assistant who does her work alone. The reference asked me to comment on her teamwork, but did not give me "Not applicable". Doh!

Company replied

Rated 5 out of 5 stars

Easy to access and complete on my phone which can be problematic when completing forms to save and email, avoids that faff.

Rated 5 out of 5 stars

Acuity is a reliable Company, they have friendly team, who work around one's schedules and they guide you, throughout the process.

Rated 5 out of 5 stars

I have completed many references and this was the fastest and easiest process by far. It asked direct questions with easy to use drop down boxes.

Company replied

Rated 5 out of 5 stars

Being able to support a very capable young woman in obtaining work in a reputable Barchester Care Home.

Rated 3 out of 5 stars

I found it challenging to input information with regards to being unemployed. When you add the document, I was allowed to move forward. I had to change the sunset to studying and when input the necess... See more

Rated 5 out of 5 stars

Very straight forward with asking for the required information and it is done in such a way that it can be done on a computer or phone.

Rated 5 out of 5 stars

It’s great but when it comes to gap in reference not everyone have the pictures or proof for it. An alternative can be provided

Company replied

Rated 4 out of 5 stars

It was great they gave you regular updates as to whether your refereee had completed the reference or not so you could change or update the details if needed.👍

Rated 4 out of 5 stars

I didn't have a problem with filling it out but with the giving a review at the end I don't know what to do and it seems mandatory.

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Company details

  1. Recruitment Service
  2. Software Company

Written by the company

RefNow allows companies to make smarter, more informed recruitment decisions by using online employment reference reports. We are setting the standard for Employment References across the world.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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Replied to 50% of negative reviews

Typically takes over 1 month to reply


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Rated 5 out of 5 stars

safeguarding the "caring " services .

The company in question is making sure that the product that they are providing is safe secure and employing the right kind of people,
These days , this is so important to the safeguarding of individuals in various kinds of the caring community.

October 23, 2025
Unprompted review
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